Overview
Mobile ticket
Discover a new way to travel with the exclusive Black Van, designed to give you comfort, breadth and style on every tour. Its elegant facing seats create a perfect environment to share with your family or enjoy as a couple, while modern bright lights on the roof add a unique and sophisticated touch to the trip.
If you are travelling with several bags, this is the ideal option: its large luggage space will allow you to carry everything without worrying about space.
Book today and experience a relaxing, comfortable and totally premium experience aboard the new Black Van. Your next trip deserves to be unforgettable!
Additional Info
Public transportation options are available nearby
Specialized infant seats are available
Suitable for all physical fitness levels
What To Expect
TRANSPORTATION INSTRUCTIONS AND CONTACT INFORMATION ONCE YOU ARRIVE AT CANCUN AIRPORT "We recommend downloading the WhatsApp app during your stay in the Mexican Caribbean to facilitate communication and improve your experience." Please show this confirmation voucher to the company representative and the driver on arrival on your phone. The voucher shall have all the necessary information; also keep a copy for your departure. In case of flight changes, delays or any problems, please inform us by replying to the confirmation email (preferred option), as we need everything in writing. IF YOU DO NOT CONTACT THE EQUIPMENT IN ANY WAY WITHIN 2 HOURS OF LANDING THE FLIGHT, WE WILL ASSUME THAT YOU DID NOT SHOW UP (NO SHOW) AND ADDITIONAL CHARGES MAY APPLY. (We recommend sending an email or calling us if the lines are long or if you have lost your luggage.) Please check the details of the confirmation slip carefully and make sure everything matches your information (dates, times and any other important data) as errors may occur and we are not responsible if you do not review this information. (If there are any changes, such as lobbying, hotel changes or opening hours, please email us to update the information.) If you have a connecting flight and will not be able to board the scheduled flight to Cancun, you must inform us to rearrange the arrival time of the new flight. If you do not inform us and we are waiting at the airport for the original flight, this will be considered NO SHOW and there may be an additional charge if we have a vehicle available. (If you let us know in advance, it shouldn't be a problem.) If someone from your group arrives on a different flight, it is very important to inform us to schedule the correct airport pickup time. If you do not notify us in advance, an additional fee may be charged for extra waiting time. If you do not contact the team in any way within 2 hours of the flight landing, we will mark the service as NO SHOW, and additional charges may apply.
Options
Playa del Carmen Hotels
Black Van Duration: 45 minutes Drinks: 1 Bottle of Water per passenger and Facial Wipes Black Ford Tourneo Pickup included
Hotels Downtown or Hotel Zone
Black Van Duration: 25 minutes Drinks: 1 Bottle of Water per passenger and Facial Wipes Black Ford Tourneo Pickup included
Costa Mujeres Hotels
Black Van Duration: 35 minutes Drink: 1 Bottle of Water per passenger and Facial Wipes Black Ford Tourneo Pickup included
Hotels in Akumal
Black Van Duration: 1 hour 30 minutes Drinks: 1 Bottle of Water per passenger and Facial Wipes Black Ford Tourneo Pickup included
Puerto Morelos Hotels
Black Van Duration: 25 minutes Drinks: 1 Bottle of Water per passenger and Facial Wipes Ford Ford Tourneo Pickup included
Puerto Aventuras Hotels
Black Van Duration: 1 hour 15 minutes Drinks: 1 Bottle of Water per passenger and Facial Wipes Black Ford Tourneo Pickup included
Hotels in Tulum
Black Van Duration: 2 hours Drinks: 1 Bottle of Water per passenger and Facial Wipes Black Ford Tourneo Pickup included
Puerto de Chiquila
Black Van Duration: 2 hours Drinks: 1 Bottle of Water per passenger and Facial Wipes Black Ford Tourneo Pickup included
What‘s Included
Facial Wipes
Private transportation
Bottled water
WiFi on board
Pickup points
Cancun Airport
Cancun Mexico
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
Reviews
10 reviews
Total reviews and rating from Viator & Tripadvisor
Awesome pick up service
ATXTWK,May 17, 2026
- Review from Tripadvisor
5.00Mr Erick picked us up at the airport. The van is spotless and full of beverages. The service was over the top.
Very easy and friendly
clarabD5731JX,Apr 23, 2026
- Review from Tripadvisor
5.00It was very easy to find each other at the airport. The driver was friendly and all went well.
10000/10
N448EIameliam,Apr 8, 2026
- Review from Tripadvisor
5.00Our driver Joaquin was amazing! We found him at the airport he immediately took our bags and carried them to the van, offered us cold towels and drinks the whole ride! If I could give more than 5/5 I would!!
Smooth Transition to the Hotel
RogerMetz,Apr 3, 2026
- Review from Tripadvisor
5.00Smooth transition from the airport to our hotel. They stayed in communication as soon as we landed. Our driver Darwin was super friendly and professional. Highly recommend.
Positive experience
C1940JCtoddc,Mar 28, 2026
- Review from Tripadvisor
5.00Friendly driver (Darwin), on site and ready when we arrived, and comfortable ride.
Family wedding trip
andrewtI763PK,Mar 25, 2026
- Review from Tripadvisor
5.00Me and the family used this company and our driver was nice and friendly. He gave us nice cool refreshing towels with some water to cool down. Our driver was Mr. Fabián.
Amazing
M6325USkellyd,Feb 18, 2026
- Review from Tripadvisor
5.0010/10 recommend. On time. Drinks in car. Air conditioning. Music. Warm towels. Very friendly. Joaquin was the best.
Juan is a great driver.
L5508SXkylek,Jan 31, 2026
- Review from Tripadvisor
5.00I was quickly found at the airport and had an easy trip to my resort. Juan was a great driver and made everything comfortable.
Great service great driver Marco Dominguez
Q2772IWtylerg,Jan 23, 2026
- Review from Tripadvisor
5.00Our driver Marco Dominguez was fantastic. He was on time, the vehicle was very clean and we were greeted with cold towels and cold beverages. Marco was very extremely polite, friendly and knowledgeable. We highly recommend this service. We have done private transportation to and from the airport to our hotel and this was the best thus far.
Amazing service !
L9485APkristend,Jan 20, 2026
- Review from Tripadvisor
5.00We had a great experience with STP. Booking the transportation in advance was very easy and once we arrived they were easy to find at the Cancún airport with a sign with our name and brought us directly to our booked van. Mr Erick greeted us with hand towels and cold beer beverages. The vehicle was extremely clean and Erick was a very friendly and professional driver. This is our second time booking this service from Cancun Airport to Tulum and we couldn’t recommend it enough. Will definitely be using again !
Related Experiences
Operated by STP Caribe