What To Expect

What‘s Included

Reviews

• Personal experience

  Wanderer02624325558,May 24, 2026

  - Review from Tripadvisor

  5.00

  Lala was so accomodating and pre ise in her narration. Customer service is good.

• Review

  Ashley T,May 21, 2026

  - Review from Viator

  5.00

  A little difficult to figure out where to jump on if you aren’t getting on at 1. Had to call to find out.

• Total ripoff

  Jennifer W,May 9, 2026

  - Review from Viator

  1.00

  Make sure you don’t purchase ahead of time. It was closed the day of travel so we didn’t even get to use it. Total scam. The second trolley we had to purchase from was lovely. This is not the economy for these types of shenanigans. Do not recommend.

• Boston Sightseeing!! Wow! Great Tour!

  V7046UOdavidm,Apr 22, 2026

  - Review from Tripadvisor

  5.00

  Highly recommend taking a ride with Boston Sightseeing to visit Boston in a unique and fun way. Other reviews I’ve seen claims not having a narrated tour, I can’t speak for how they did tours before but it’s absolutely narrated now and was really great!! The double decker bus is absolutely the way to go and gives you unobstructed views of Boston. Other companies that do tours either didn’t seem to care enough or were way over the top and seemed out of touch. Boston Sightseeing was the perfect blend of humor, telling stories about Bostons history and a fun way to see the city. 10 out of 10 rating and would absolutely take the tour again next time I’m in Boston.

• Worst Viator Experience - A Scam

  DENNIS D,Oct 22, 2025

  - Review from Viator

  1.00

  We could not find or board the bus at all. We saw the bus once for about 3 minutes when it stopped near the Boston Commons. This is a scam. We lost our money $108.00 (for two). DO NOT BUY TICKETS FOR THIS BUS. WORST VIATOR EXPERIENCE EVER !!! Better buy Trolley Bus tickets from the Haymarket or the Long Wharf near the Mariott.

• It was great, seven of us...

  Susan C,Oct 21, 2025

  - Review from Viator

  5.00

  It was great, seven of us put the QR code on their phone and away we went separate ways for the day. It went very smoothly. I’ve used Viator in many cities and love their services.

• Drivers not very...

  Veronica C,Oct 16, 2025

  - Review from Viator

  3.00

  Drivers not very frequently people at the both not very friendly. You asked for help they gave you short or sarcastic answers

• It was good to be able to...

  Robynn M,Oct 13, 2025

  - Review from Viator

  4.00

  It was good to be able to see the city of Boston and learn information about its history. It was a little challenging navigating where to find the map and meeting places on the Viator app. Our tour guide gave a lot of information about the city. We did wish there were more places on the tour.

• Hambone was a...

  Kate R,Oct 13, 2025

  - Review from Viator

  5.00

  Hambone was a super-entertaining and knowledgeable driver/guide. The 1.5-hour loop around Boston was just what we needed to acclimate to the city on our first visit.

• Owner of Cruise Planners

  Amy S,Oct 12, 2025

  - Review from Viator

  1.00

  I work for Cruise Planners and bought 7 tickets for myself and my six clients. I called to verify before going on the trip where the bus pick up was going to be which I was told outside the terminal a few steps. I had two elderly clients who have issues walking and we ended up have to walk over a half mile to get our bus and I had to pay a cab driver $20 bucks to get the two people who couldn't walk over to the buses. Then we arrived at the bus and I was told my pick up location was not valid for the cruise terminal only in the city for which I called to verify we would be able to get on the bus at the cruise terminal. I was then charged an additional $75.00 for all 7 of us to get on the bus. Once on the bus two of my people needed to sit downstairs and the bus did not have air conditioning. It was extremely hot and my clients decided to get off the bus and not go on the tour. I was then stuck with the additional $75 plus all the $51.99 we all paid each to ride the bus. I was refunded by Viator for all of my clients including myself and I appreciate that. I am still out the $75.00 dollars for which the gentle that took my money said he would refund which has yet to happen. On top of that when I left the bus that afternoon the bus and the person who charge me the extra fee for everyone was driving the bus that just happened to drop me off directly at the cruise port (where I was told we could get the BUS). Totally unacceptable and I will not recommend this trip to anyone. I would like my additional funds returned and can be reached at [email protected] or by calling me at 772-288-3929.

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