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Fast Lane is a quick support airport procedure service for arrival and departure flights at NOI BAI Airport (Hanoi). You will receive the most enthusiastic, responsible and quick support to have a great experience, PRIORITY AND FAST when processing procedures at the airport. You will save time waiting and queuing, reduce fatigue at the airport during crowded, peak times with a large number of people entering/exiting. Our support staff will assist you through the airport procedure as quickly and efficiently as possible. The service is suitable for foreign visitors to Vietnam, families (especially with children and the elderly), businessmen, people who are not familiar with airport procedures.
All areas and surfaces are wheelchair accessible
Transportation options are wheelchair accessible
Wheelchair accessible
Suitable for all physical fitness levels
For a full refund, cancel at least 24 hours before the scheduled departure time.
Our staff will help customers carry out the necessary procedures for each flight with priority and faster than usual. Customers will be warmly welcomed upon arrival at the airport. With ARRIVAL flight, customer will have assistance for Visa procedure, Immigrations, Customs clearance, baggage claim and accompany to the car. With DEPARTURE flight, customer will have assistance at Check-in counter, Immigrations, Customs clearance, Security Checkpoint and guidance to the boarding gate area.
receive assistance at checkpoints
Skip long lines
Gratuities
This service does not include any transfer or vehicle
Change visa
Fast Track Service: Welcome at point Assistance at Immigration, Customs clearance, Security Checkpoint *Pls note u need to check in by yourself
Fast Track Services: Welcome at point. Assistance for Visa procedure,Immigration,Customs clearance,the baggage claim area. Accompany to the car.
29 reviews
Total reviews and rating from Viator & Tripadvisor
Nadeem J,Apr 17, 2026
- Review from Tripadvisor
Great service very helpful and totally worth it
Sarah R,Apr 12, 2026
- Review from Viator
Our plane was late at arriving in, got a WhatsApp message from the agent meeting us. Walked off our plane & walked down about 200m within the airport building & met agent with our names on a sign, who we then followed to the Immigration desk (another 300m). We went into special line, other foreign passengers in queues to the right (noting this day a Sunday 10.45am it wasn't busy, other passengers got thru fast too), no queue in our line we got straight up to the desk, lovely Vietnamese Immigration worker served us, didn't need to show printed visas only passports, all fine & thru in like 2 mins. Then headed downstairs to baggage claim, our agent handed us over to another agent (a nice younger man), who then kindly assisted us with collecting our luggage & then at bag screening (spoke in Vietnamese to baggage screening), and our bags not screened, thru to the arrivals hall where he helped us find our private transfer to our hotel. This guy did not leave us till we found our transfer person, he was very helpful, polite & well presented. Honestly this "fast track" service was professional, worked extremely well & agents we had where very good. It's a seamless process & well worth the money (even tho no queues this day), to help with your luggage and transfer was awesome!! Thank you.
BottleScholar,Apr 12, 2026
- Review from Tripadvisor
100% worth it. I was a little unsure at first because there weren’t many reviews. We purchased both the arrival and departure service. We wound up with the same guide for both. He was a total professional. He walked us through every step of the process and accelerated our arrival and departure time to the maximum extent. Of course, we could only go as fast as our luggage would arrive, but he was right there to walk us through customs and to find our driver once our luggage arrived.
Julian M,Apr 8, 2026
- Review from Viator
Straight through emigration (bypassing long queues) and then a dedicated security check. We were in the lounge within 30 minutes of arriving at the airport. Well worth the money.
Kelly W,Apr 7, 2026
- Review from Tripadvisor
Couldn’t imaging not having this service it was smooth and fast
220gerardf,Apr 2, 2026
- Review from Tripadvisor
Excellent flew through immigration after a long flight
Carolien W,Mar 26, 2026
- Review from Viator
Quick and smooth passage through the control and assistance in collecting the suitcases. It's definitely worth the money.
SUSANM C,Mar 24, 2026
- Review from Viator
Met and directed to immigration then left outside before finding our pickup because agent had another person to meet. Didn’t help us find pickup as promised when booking was made.
Sacha H,Mar 21, 2026
- Review from Viator
Great service. Sped through the airport and passport control....baghes collected and contact made to locate our driver. Handed over to him and that was it. May 3 mins from landing to leaving the airport
Marita S,Mar 8, 2026
- Review from Viator
The most easiest and streamlined service. Met us prior to lining up for customs. We were taken into a line which was empty and we were processed immediately. a lengthy wait for the bags then assisted to the front where we had a ride awaiting. Beat money spent.
Operated by CONSORTIO COUNTER - Vietnam SIM Card & Airport Services