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• Racist Appalling Experience: Blatant Racism, Zero Guidance, and Manipulative Tactics

  heiyumatthewc,Jun 9, 2026

  - Review from Tripadvisor

  1.00

  My wife and I recently booked the half-day Panorama Tours trip to Hallstatt, expecting a professional and enjoyable excursion. Instead, we were subjected to a profoundly disorganized, unprofessional, and frankly discriminatory experience led by a guide named Jose. From start to finish, the service was unacceptable. Here is exactly what you can expect if you make the mistake of booking this tour: Discriminatory Boarding Process: The poor treatment began immediately at Mirabell Plaza. While we watched Caucasian customers being explicitly instructed to board the bus, my wife and I were dismissed and told to stand by a stall on the side with zero clear instructions. It was only through my own initiative in approaching the bus that I discovered we were actually supposed to be boarding along with everyone else. Blatant Racism on Board: During the drive, our guide, Jose, made a show of walking up and down the aisle to chat with passengers and ask where they were from. However, he actively avoided eye contact and conversation with anyone of Asian descent. At one point, he completely ignored an Asian gentleman sitting directly next to a Caucasian passenger whom he happily engaged with. As a tourist from Hong Kong, the targeted exclusion was incredibly obvious, deliberate, and highly offensive. Fake Information & Zero Support: When my wife and I explicitly asked Jose for restaurant recommendations in Hallstatt, he gave us the name of a restaurant that simply does not exist and briskly walked past us. Later, when my wife unfortunately lost her phone and we returned to the bus seeking his assistance as our guide, he was nowhere to be found. Misleading "Tour" Label: Be aware that this is essentially just an overpriced bus transfer. Jose provided absolutely no guiding within Hallstatt itself. He merely recited some history about Salzburg on the outbound journey and left us entirely to our own devices upon arrival. This experience was an absolute disgrace. No customer should pay to be ignored, misled, and subjected to discriminatory treatment. I strongly advise taking the public train or finding a reputable tour operator. Avoid Panorama Tours, and certainly avoid Jose.

• Hallstatt is a stunning...

  Sally D,Jun 9, 2026

  - Review from Viator

  5.00

  Hallstatt is a stunning place and well worth a visit. Due to its remote location, travelling in air conditioned comfort with a professional driver and informative guide is a good idea.

• Hallstatt

  Vacation48454721493,Jun 9, 2026

  - Review from Tripadvisor

  5.00

  We had a very lovely ride through the Lake District. Our guide Sonia was very informative and pleasant and dressed in traditional garments of the region. Hallstatt was beautiful.

  

• Good sightseeing for Holstatt.

  73laljik,Jun 6, 2026

  - Review from Tripadvisor

  4.00

  Booked tour with panorama tours in Salzburg. Good trip with Guide. The guide was doing German and English, switching between do you had to give attention to understand it, the other lakes on the way looked very scenic and pretty, but the coach doesn’t stop for you to appreciate it. Would be good if they added 15 minutes two you can see another lake.Enough time to enjoy Holdtatt.

• Lakeside beauty

  Peter R,Jun 5, 2026

  - Review from Tripadvisor

  5.00

  Our guide Sonja was excellent with lots of little titbits of information. There was plenty of time to explore Hallstatt itself.

  

  

  

  

• Hassle free tour to Hallstatt from Salzburg

  peelbrostravel,Jun 5, 2026

  - Review from Tripadvisor

  5.00

  Jose was a great guide. His explanation on the bus to Hallstatt on what was going to happen and when was well done. I can only recommend catching this tour as it gets you in to town centre of Hallstatt and back out without any fuss. We ended up with nearly 3 hours to explore Hallstatt which I did and sat down for some lunch. Jose is a funny man, extra points for the comedy 👍👍 thanks mate

• Great half day trip to Hallstatt.

  TravellingGalah,Jun 5, 2026

  - Review from Tripadvisor

  5.00

  The trip out and back to Hallstatt provides plenty of beautiful scenery with good commentary during the drive. Hallstatt is an amazing location to visit and even though it was a little wet and cool, we enjoyed the visit. Best way to get to see it.

  

  

  

• Straightforward tour to Hallstat

  Peter J,Jun 5, 2026

  - Review from Viator

  5.00

  You're more so paying for the transportation and convenience to Hallstat. I appreciated the freedom to openly explore Hallstat on our own. The guide will not be there to walk around you around if that's what you're looking for. That's fine for me. We were given roughly 2.5 hours which was plenty of time. It is touristy and busy, but that's not an indictment of the tour, but Hallstat itself. The logistics were straightforward and smooth. The guide Julinda (sorry if I mispelt) was good and friendly. Our driver was good too.

• Visit to Hallstatt.

  Johanne C,Jun 3, 2026

  - Review from Viator

  5.00

  Great visit! We appreciated the beauty of the landscape and the tranquility that emanates from this beautiful village! We did the visit in the morning, and it was perfect!

• Wonderful place

  Eliana B,Jun 1, 2026

  - Review from Viator

  5.00

  The place is wonderful. Looks like it was painted by hand. The tour goes directly to Hallstatt and is 1.5 h only in the village. Skywalk wasn't open (but I don't think I'd have time to go up there). It is worth seeing.

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