The transfer service from hotel to Macau airport is delivered by an experienced driver from a local travel company, and an English speaking travel agent staff for backup support. Your driver will find you in your hotel lobby by eye contact, or spell out your name.  This private transfer service is 24 hours available.  Price is inclusive of all charges such as peak hour charges, midnight charges, city area surcharge, toll and parking fees. Frequently Asked Questions:  Q: Is your service better than calling a taxi on site?  A: Taxi service is not always available in Macau.  Using this transfer service, you will have a better vehicle, better service from a reliable travel agent in Macau.  Q:  Do you pickup from my hotel?     A: This pickup price is for all hotels in Macau.  Q: What should I do if I can not find my driver?  A: Telephone the local travel agent. The staff will ask you to pass the phone to a Chinese standing beside you, find out your exact location. Then please wait here. Your driver will come to you. Do not move!  Q: Will the driver telephone me before pickup?  A: No. Your driver does not speaking in English. The local travel agent will be your backup.  Q: Where should I wait for my driver?  A:  Hotel lobby.  For a hotel like Venetian Macao, the meeting place is West Lobby. Q: What is the luggage allowance?  A: Each passenger (aside from infant) can check in with a maximum of 1 piece of luggage, total dimension not exceeding 158 cm (62 inch), wheels, handles and side pockets included. Each bag should not weigh over 20kg (44 lbs). Excessive and over-sized bag as subject to the availability of the storage space of the vehicle, may incurring surcharge.