Step 1: Reservation Reservation is confirmed online, guaranteeing the availability of the driver and electric vehicle. Step 2: Confirmation and Preparation To ensure a stress-free care, I send you all the necessary information on the morning of your service or 12 hours before if the care is at night. This message includes: The license plate of the vehicle. A clear picture of the vehicle. A description of the driver (last name, first name and habit). Precise instructions for the meeting point. Step 3: Care Your driver, dressed in a professional manner, will greet you with courtesy. Thanks to his knowledge of Quebec City, he will ensure your punctual and efficient pick-up, whether at your Inn or at the airport drop-off area. A KIA EV9 is specifically chosen to provide space for 4 passengers and their full luggage. Step 4: The Journey Enjoy a quiet, comfortable and zero-emission ride in a premium electric vehicle. Your driver maintains courteous and professional service, ensuring a relaxed transport experience. If you wish, he can share his knowledge of the city, acting as a discreet Guide. Step 5: Arrival and Return The driver will drop you off safely at your destination (Old Quebec or YQB). The service ends with the disembarkation of your luggage, marking the end of your professional private transportation.