After making the reservation, we will contact you via WhatsApp to confirm the date and time of your transfer and the destination. The pilot's details, type of vehicle, and vehicle number assigned will be coordinated and sent to you. He will be holding a sign with the client's name, and from there he will be available to assist you in every possible way. He will take the safest and most reliable route, but it will depend on traffic to reach the destination. Upon arrival, please take your time to check before getting out of the vehicle to ensure nothing is left behind, as we are not responsible for forgotten items. Tipping is not mandatory; it is up to the user to decide whether to give or not. We will be following up with users to get their feedback on each transfer and see if anything can be improved. It is already a pleasure to serve you, and WELCOME TO GUATEMALA.