1. Booking and Confirmation: When booking, it is essential that you provide your airline name and arrival flight number. You will receive instant confirmation of your shuttle service. 2. Flight Monitoring: The team actively monitors the status of your flight. If you experience any delays, the pick-up time will be automatically adjusted at no extra cost, ensuring your driver is ready when you land. 3. Professional Reception: Upon arrival at Cibao International Airport (STI), your driver will meet you at the arrival hall (after going through customs) with a clearly visible sign with your name. 4. Safe and Direct Travel: The driver will help you with your luggage and guide you to a modern, clean and air-conditioned vehicle. The trip will be private and direct to your destination, without unexpected stops to pick up other passengers. Enjoy a safe journey on the roads of the Dominican Republic. 5. Arrival at your Accommodation: You will be transported directly to the door of your hotel, villa or private address in the areas of Puerto Plata, Sosúa or Cabarete.