1. Booking confirmation - After receiving your booking, we will contact you via your WhatsApp/Chat on Viator to confirm address and start time. 2. Meet & Greet - Your driver will arrive with a signboard bearing your name on it. - After meeting you at the Lobby Hotel, your driver will take care of your bags and show you to your private vehicle - Step into your private, air-conditioned vehicle and enjoy the smooth ride as you leave the city's hustle behind. This is your time to unwind, catch up on rest, or simply watch the Vietnamese landscape unfold. 3. Optional Comfort Stop - Approximately halfway to your hotel or desired address, you will have a convenient comfort stop at a clean and well-equipped rest area within 15-20 minutes. Here, you can stretch your legs, grab a quick snack, or use the restroom before continuing your journey.