Arrival with Buggy: Be greeted upon landing and escorted via buggy to JetQuay CIP Terminal.

Departure with Buggy: Be escorted through our in-house check-in, security, and immigration for a smooth departure. Followed by a buggy ride to the gate.

Exclusive Private Lounge Access: Unwind in JetQuay VIP lounge, where you can relax and enjoy a selection of complimentary refreshments.

Personalized Assistance: Enjoy personalized assistance through our in-house immigration and customs clearance during arrival or departure.

Stress-Free Experience: Travel at a relaxed pace, while we manage all departure and arrival formalities.

• Quayside Service (Arrival): As customers disembark, our GRO will greet them at the aerobridge and escort them through the main terminal by electric buggy for a private, expedited in-house immigration and customs clearance at CIP terminal. Upon reaching CIP, customers can unwind in our lounge while we retrieve their baggage and arrange for hotel transfer. Once ready, they will be escorted to their limousine awaiting at our private porch.

• Quayside Service (Departure): The moment our customers arrive at CIP terminal (instead of main terminal), our GRO will handle all departure formalities, including check-in and baggage handling including GST refund and baggage wrapping service. Customers can simultaneously relax in our lounge and go through our in-house immigration clearance and security screening. Thereafter they will be escorted by electric buggy directly to their boarding gate, where pre-boarding procedure will be conducted at the gate.