Private Tour
Rainforest Caves and Waterfalls Exploration with Transportation
Overview
Available languages
Mobile ticket
In this tour, you'll get a unique once in a lifetime experience, with a non-touristy and not crowded trail that is Off The Beaten Path. Featuring Secluded Limestone Environment. Full All-around Adventure that includes all aspects of hiking.
Additional Info
Not recommended for travelers with spinal injuries
Not recommended for pregnant travelers
Not recommended for travelers with poor cardiovascular health
Travelers should have at least a moderate level of physical fitness
Tour duration is travel time included
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
What‘s Included
Rainforest Caves Hike
Breakfast
What To Expect
Charco Azul Canyon
Charco Azul is a natural swimming hidden pond located in the beautiful town of Vega Baja. The name Charco Azul means "blue pool" in English, which is a fitting name given the clear blue water that fills the pool. This tour will take you on a journey to explore the natural beauty of Charco Azul and its surrounding areas. Our tour will begin with a scenic drive through Vega Baja's beautiful countryside. Along the way, your guide will share information about the history, culture, and traditions of Puerto Rico. We will arrive at Charco Azul, where you will have the opportunity to swim in the refreshing blue waters of the natural pool. Cruise through the breathtaking cave system of Cuevas Arenales, with the crystal clear water and surrounded by lush green vegetation, making for a beautiful and peaceful paradise.
Options
Rainforest Caves and Waterfalls Exploration with Transportation
Reviews
17 reviews
Total reviews and rating from Viator & Tripadvisor
Terrible customer service
Gizzygizel01,
Apr 9, 2025
- Review from Tripadvisor
1.00I booked a tour and met at the pick up location 30 minutes prior once I arrived I attempted to call the agency but they do not respond. Few minutes later they reached out mentioning I had canceled the trip yesterday at 10pm when the reservation was in fact made at 10:58pm which couldn’t be possible. When attempting to ask if they would still be able to do the tour I was given the run around and I just tried asking if they can do today given I departed the following day and I was responded with they can try but I was being rude and they would not feel comfortable. I explained I was not being rude and apologized if that’s how it came off, but simply was trying to ask questions so I can plan accordingly. We left off that they would reach out back 40 mins later I tried calling again to not receive any call back or answer.
Going under the cave and drinking the fresh water from the leaf
175ashtonb,
Mar 20, 2025
- Review from Tripadvisor
5.00Shmooel was so great, explained things to us throughout and just made it fun in general. He took his time for people, and didn’t pressure anyone of anything.
Scammers do not book!
Desiree S,
Feb 18, 2025
- Review from Viator
1.00DO NOT BOOK THEY SCAMMED ME! I booked this excursion for my boyfriend’s birthday and 1 hr before the excursion I got a phone call saying “the water levels are too dangerous because it’s been raining too much and we have to cancel and we’ll send you a refund.” They never responded after that, I’ve sent multiple calls & texts and they ignored me and I NEVER GOT A REFUND! They are SCAMMERS do NOT book!!!!!!
Challenging but rewarding
rovescaa,
Jan 19, 2025
- Review from Tripadvisor
5.00Great program and experience Guides are polite and knowledgeable. Challenging at times but all through it I felt safe with them
Well, it was an adventure.
sujatan,
Jan 2, 2025
- Review from Viator
3.00Chaco Azul is in the rain forest. It is remote with no cell service (important fact). Our family of three and twelve others were on the tour 12/21/24. It was a large group of 15 with several mediocre swimmers and about 5 teenagers. Three guides, Edward, Fabiola, and John (?) were with us. All of them very nice. They outfitted us all with lifejackets and suggested we all leave our phones in their cars as they would take pictures, The hike, swimming in the waters, and caves were awesome. Halfway, a heavy down pour with thunder and lightening came through for 20 minutes. The rain stopped and the last third of the trip was cliff diving. As our group was finishing up and about to swim back we heard a tremendous noise. It was a flash flood. Our guides quickly got us to higher ground as the torrential rapids with logs and debris came through. We sat in a safe area for almost 4 hours wet, tired, cold, hungry - but safe while it passed. Had the flood arrived one minute later- all 15 of us would have been swept up in the flood. The guides were comforting and kept us calm. Where things go wrong is the ZERO preparation for such problem. There is no cell service. No way outsiders to know anything was wrong. Guides did not have walkie talkies, satellite phone, or contingency plans. So grateful no one was injured, had a heart attacked or diabetic shock. There was no way to get out and get help. For all the years and years of experience the guides had, this was poor planning on their part and could have had very real and very dangerous consequences. The only reason people came to look for us is that serval hours passed after we were supposed to be back. The nature was awesome. This companies safety protocols - minimal. Up until the flood I would not have hesitated to give this a 5 star review, but given the lack of safety protocols or plans I cannot recommend this tour.
One of the best tours I have had (family agrees!)
viniandpoo,
Dec 26, 2024
- Review from Viator
5.00The whole experience is top notch …. I believe John (the lead tour guide) and his team make the difference …. They know the area well…. Super helpful to folks who need help … and they have a safety first attitude ….. !!!
A must do!
Djimmy F,
Nov 13, 2024
- Review from Viator
5.00A must do! We got a great tour guide, Airam did a fantastic job! We had a wonderful experience!!!!!!
Best tour guide
David W,
Jun 18, 2024
- Review from Viator
5.00We had an amazing time. Our tour guide John was a beast!!! He was exceptionally knowledgeable and professional and just a cool guy. They provided snacks and cold drinks and I would definitely recommend this to someone else.
My husband and I booked...
Tim D,
Mar 6, 2024
- Review from Viator
5.00My husband and I booked the cave tour and it certainly did not disappoint!!! John was our Tour Guide and he was awesome! John made us feel like family from the time he introduced himself and made us feel completely safe throughout the entire Tour! I have not cliff jumped since my 20’s and he walked me through every step! John is also a history buff and shared so much information and culture with us! It was a fun learning experience! We loved it!
Great experience
Courtney P,
Feb 23, 2024
- Review from Viator
5.00This tour was a highlight of our trip to PR. Wonderful guides, beautiful location, definitely a worthwhile adventure.
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