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Discover one of New Zealand’s most unforgettable wildlife experiences at the West Coast Wildlife Centre — voted one of Lonely Planet’s 12 must-see attractions.
Located in Franz Josef, this award-winning indoor, all-weather facility is home to Little Blue Penguins (kororā), the world’s rarest kiwi, and living Tuatara. Get guaranteed daytime kiwi viewing in our nocturnal house, explore the world-class Ambassador Penguin Encounter, and meet New Zealand’s iconic “living fossil.”
Enjoy interactive glacier storytelling zones, the best shopping in Franz Josef, free Wi-Fi, and Tripadvisor-recommended coffee in our café.
Perfect for all ages and any weather, this is a must-do experience for wildlife lovers, families, and travellers looking to connect with Aotearoa’s unique natural world.
Wheelchair accessible
Infants and small children can ride in a pram or stroller
Public transportation options are available nearby
Transportation options are wheelchair accessible
All areas and surfaces are wheelchair accessible
Suitable for all physical fitness levels
Children must be accompanied by an adult
Main attraction is wheelchair friendly, but backstage pass tour is not wheelchair accessible
Photography is restricted inside the kiwi nocturnal house but available on the kiwi backstage pass tour
Proof of age require if purchasing a senior ticket (over 65 years of age)
Cafe with food and coffee available to purchase. All major credit cards accepted
For a full refund, cancel at least 24 hours before the scheduled departure time.
GST (Goods and Services Tax)
Local taxes
Free car parking
Souvenir photos (available to purchase)
Hotel pickup and drop-off
DVD (available to purchase)
This activity ends back at the meeting point.
West Coast Wildlife Centre
The centre is open every day from 8.30am. Please set aside at least 1-2 hours for your visit. A free takeaway learning booklet is provided at no extra charge. All tickets purchased are valid for 48 hours. This means guests can come in and out of the attraction as often as they like. During your visit, you'll be able to see live kiwi during the day inside the nocturnal house, See live Tuatara, and discover the interactive glacier attraction and storytelling areas/films as well as films and information around NZ's ambitious goal to become predator free by 2050. You'll also have the option to go behind the scenes on the VIP Backstage Pass Tour rated “highly recommended” by Lonely Planet and Tripadvisor Traveller's Choice Award winner for 2022. A fully guided 40-minute tour behind the scenes to see our kiwi incubation and hatching and Tuatara programmes.
VIP Backstage Pass Tour
General Admission Entry: 48-Hour Admission Pass
VIP Backstage Pass Tour
133 reviews
Total reviews and rating from Viator & Tripadvisor
Stephanie R,
Sep 27, 2025
- Viator
Staff was knowledgeable and shared many facts. Was great to see some eggs, kids wish they would have seen baby kiwi, but were happy to see eggs. Got to see the two kiwi run about in their space, it was great to watch them.
David S,
Feb 4, 2025
- Viator
The ‘VIP backstage pass’ was well worth it. Our guide Steve was extremely knowledgeable and we learned so much more than just viewing the kiwi and tuatara (which was also great!).
Patti B,
Jan 3, 2025
- Viator
Loved seeing the kiwis and tautaras! I learned a lot! Glad folks are working to make sure these native gems of NZ do not go extinct!!!!
Chery M,
Oct 10, 2024
- Viator
The behind the scenes was very informative and interesting. The guide Steve was great , funny and professional. Very good knowledge and easy to interact with.
Felicity M,
Sep 22, 2024
- Viator
Fantastic information about the conservation of Kiwis all over NZ. Knowledgeable and enthusiastic guide, great displays with information on Glaciers. Highly recommend the guided tour (backstage pass) to see the Tuatara and the information about them in greater detail. Lovely cafe with hot food and drinks. Excellent gift shop with a large variety of souvenirs.
Operated by Franz Josef Wildlife Centre