What‘s Included

Reviews

• So much to see and do!

  Robert S,

  Mar 11, 2025

  5.00

  A variety of experiences that made the most of our cruise stop. Had a nice time and enjoyed beautiful weather!

• Great day with great experiences and great guides.

  Douglas G,

  Mar 10, 2025

  5.00

  We really enjoyed this excursion. The guide did a good job. We really enjoyed our visit to the Mauri Village, where the guide did a great job. We can recommend this excursion.

• Maori Village Exceptional - Large bus unacceptable

  Gail K,

  Mar 6, 2025

  3.00

  We expected a small bus, 20 passengers or less, and there actually was one but we were placed on a large bus with over 40 passengers. When asked why, we never received an answer. The smaller bus was on the same route as us with the exception of lunch. We were expecting "a lovely cafe - where you can purchases yourself some lunch" but went to the food court in a shopping mall because we were such a large group and had only 45 minutes to stand in line with over 40 passengers. Not acceptable nor what was quoted in the tour's description. Had we wanted a large bus, we would have booked our tour through Princess. The Stops on the tour were fabulous but some were too short. 15 minutes to explore the redwoods was too short. Just enough to take a picture and get back on the bus. The Maori Village was the best of all. The thermal zones and description of how the Maori lived was exceptional.

• Really enjoyed the day...

  Debra T,

  Mar 4, 2025

  5.00

  Really enjoyed the day especially the Māori village experience. Loved it Would’ve liked more time to look around Redwood

• A terrible local contact and tour!

  Tom X,

  Mar 2, 2025

  1.00

  The local contact Jon(?) at Tauranga Port is the worst person I have ever met in the tourism industry. She was rude, impatient, disrespectful to everyone in our group of eight because there was a confusion about two different tours we booked with Viator. I emailed her the day before the tour, but she didn’t respond. When we finally found her at the Port, she was yelling at us for being too slow coming out. Clearly, she had no sense of responsibility, kindness, and empathy to anyone but herself. I would not recommend anyone who plan to visit Tauranga to get on the tour entitled “Tauranga Shore Excursion: Rotorua Highlights”.