What‘s Included

Meeting and Pickup

What To Expect

Reviews

• 5 Star Service! Worth Every Penny!

  Mom2Boys21,

  Oct 23, 2025

  - Review from Tripadvisor

  5.00

  Review is long, but worth it! We used this taxi service post Disney Cruise as a transfer from the Cruise Port in Southampton to the London/Heathrow Airport. We extended our cruise vacation a day to add in some sightseeing before heading back home to the US. It was incredible from start to finish. Our driver, Bela, turned what could have been a simple taxi ride into one of the highlights of our trip, including stops at Salisbury Cathedral, Stonehenge, and Windsor Castle. What truly set this experience apart was the exceptional communication and planning with Bela himself, starting months before our trip and continuing until our flight. He even looked up our flight status the day of to confirm there had been no changes in gates, terminals, or the flight itself. Exceptional attention to detail. I booked months in advance, and Bela stayed in touch with updates, advice, and reminders from day 1. He provided links for tickets to the attractions we would be visiting, photos of his taxi so we'd know exactly what to look for, and he scheduled communication based on our cruise itinerary. For example, being on a cruise ship without wi-fi, he researched which ports had Free Wifi, so that we could arrange a day that he would just send a message via WhatsApp to confirm the final details of our booking/pickup arrangement so we knew what to expect and so we had communication that he was all set to pick us up once we arrived back in port. I never had to wonder, he was always ahead of it. On the day of the trip, he sent a live location link so we could track his arrival. Once we were picked up, Bela shared fascinating history about the places we passed by or were going to visit and gave helpful overviews before each stop. (ie: gave advice on the best coffee shops nearby for a quick bite or shot of caffeine-esp since debarkation was early and we skipped breakfast for our full day of adventures!) He walked us through exactly what to expect, the best order to see things, where the bathrooms were, where to grab food, and how much extra time we had to explore at each place. At Stonehenge, he ran ahead to grab our wristbands to save us time and made sure we were in the right line avoiding a huge queue for general admission (it's confusing) whiched helped us get out there sooner and giving us more time to explore. He even reminded us to download an audio guide app for Stonehenge and had us check it for updates in the van before we arrived at Stonehenge so we'd be all set once we got there. We got alot more out of Stonehenge because of that audio guide and his advice. When we got back from seeing the Stones, we had skipped the Stonehenge museum and he politely suggested we had some time and to not miss going through it quickly. We were so happy we did. We had a jam packed day and we never felt rushed and always felt well informed. Even when we were trying to meet a deadline to be back to him for the next stop, he made sure we had seen the best of everything at each stop, if not, he was not about to leave us having any regrets. He made sure we saw the best of everything. His ability to maximize every moment of the day without making it feel hectic was amazing. He even surprised us with a few bonus stops along the way (I dont want to spoil any surprises but my college-aged kids had a blast), and gave us a few little souvenirs from the places we visited which just made the day even more memorable. His attention to detail is something you don't see in tour companies anymore these days. From planning around our wifi limitations, offering phone chargers in the van-which I severely needed after all the photos I took, or even having some candies in the van in case anyone needed a little sugar. He's thought of everything. He's thoughtful, the trip was seamless and stress-free. Everything you want at the end of a long vacation. Did I mention his amazing communications? I did, but it's because I want to stress his 5 star service. I'm a planner and very organized. If I'm going to use a service, I want communication from my tours and to feel comfortable when I book a service like this. Esp when I rarely use TripAdvisor. So I hope you believe me when I tell you his planning skills were Phenominal. I even recommended him to our cruise group on FB because of his communication skills and a fellow cruiser used him for taxi service from London to Southampton. Basically what we did, just on the front side of the cruise. Just FYI, he offers that too! We had booked our outgoing transfer through Disney and unfortunately sat around in the airport for quite awhile just waiting, we actually arrived hours after our port arrival time. Which made me upset because I stayed up late to get that time! I wish I would have used him the day before for a stress free transfer instead! Whether its your first time in the UK like us, or your 10th, I highly recommend Bela. He turned a routine travel day into an epic adventure. Well worth the price because he packed in our day, maximizing our time and it was unforgettable. When we return back to the UK, we will absolutely be using him again.

• A real professional!

  Resort40875458011,

  Sep 15, 2025

  - Review from Tripadvisor

  5.00

  Bela picked my husband and I up at Heathrow airport and drove us to Southampton via Stonehenge, Wilton House and Salisbury Cathedral. His communication with us was more than I could hope for. He let us know when he was on the way and actually sent us his location so we could monitor his arrival. He is helpful, very knowledgeable and an overall friendly guy. We stayed the night in Southampton before boarding our ship the next day. He voluntarily came to the hotel and brought us to the ship, free of charge, the next day. This type of business person is hard to find! He truly enjoys what he does. After our cruise, Bela came back to the port, picked us up and brought us to our hotel in London. I’m so glad we found him!!! Highly recommend.

• Great tour from cruise to airport

  RunnerJess9875,

  Sep 15, 2025

  - Review from Tripadvisor

  5.00

  We had a great tour of the English countryside including New Forest, Stonehenge, Salisbury, and Windsor Castle. The vehicle was comfortable and roomy. It was a good itinerary for travel between Southhampton and London Heathrow. Highly recommend!

• Bela, Bela, Bela.

  Dave S,

  Sep 13, 2025

  - Review from Viator

  5.00

  Great driver and tour guide. Very courteous and helpful. Would definitely recommend. Will use again in the future.

• Great transfer service and day tour guide-Southampton and London

  Guide24497084935,

  Jun 1, 2025

  - Review from Tripadvisor

  5.00

  I highly recommend Ciao Bello Southampton Taxi service and will definitely hire him the next time we visit the London Southampton area. He picked us up right on time at the Southampton Cruise Terminal and drove us to Windsor Castle. We had plenty of time to tour the castle, souvenir shop, and eat lunch in the quaint town of Windsor. He even gave us a breif walking tour through Windsor with great photo opportunities as a bonus. Bela was very knowledgeable abut the area and made the drive interesting. He helped me plan our day to ensure we wouldn't miss our flight home and dropped us off at our Heathrow terminal gate right on tme. My only regret was not using his services for the 1st part of our trip too!

  

• The perfect solution!

  kathrynmX5860RI,

  Sep 8, 2024

  - Review from Tripadvisor

  5.00

  Our cruise was docking early in Southampton, and we wanted to make the most of the rest of the day before getting to London for our return flight home the next day. Stonehenge was a must-do, but we weren't sure where else to go. Bela was fantastic in making suggestions, and arranged the perfect day for us: Stonehenge (getting us in quickly through the queue as a "group"), Salisbury Cathedral, and Windsor Castle. We enjoyed his company and conversation throughout the drives, and he was an invaluable resource providing tips on how to approach each site visit, advising us getting tickets, what to be sure to see, and maximizing our time in each place. He advised our UK-based family members on joining English Heritage for free admission to many other sites as well. Cool bottles of water were welcome, as well as a tin of "sweets", and he even shared a package of cough drops for my cough. He always made sure we knew where to find restrooms and things to eat. Communications before and during our trip were easy, and the drop off at the door to our London hotel was the perfect end to the trip. We highly recommend Bela for your Southampton to London travel with sites in between. Thank you, Bela, you're the perfect host!

• Seamless pickup from the cruise port

  298kevinkf,

  Jul 22, 2024

  - Review from Tripadvisor

  5.00

  Since we were very happy with the first transfer, we booked Ciao Bello for the return transfer to our London Hotel. Seamless pickup from the cruise port, once more, showed us some attractions along the way, and also stopped for a snack/toilet break on the way to London. Thanks Bela