What‘s Included

What To Expect

Reviews

• We had a booking of...

  Qi Y,

  May 20, 2025

  - Viator

  1.00

  We had a booking of Whitehaven half tour today. We arrived at 11.34. We arrived at the meeting point before the boat left. But the staff did not help me check in immediately. So we did not board. And then we bought the tickets to Hamilton island at 12.45. But it left at 12.55. Why will it be late? So why don’t you have any phone call or message to me? Why can’t the staff be quick to let me check in？And why can’t the boat wait just 1 minute to let me board? And then I found that the boat will pass through Daydream Island and Shute harbour, and finally get to Hamilton. We didn't board the ship at Airlie Beach, but we could have rushed to Shute Harbor to board immediately so that the journey could have continued smoothly. But when I asked the staff for any remedial measures, she said no, nothing could be done today. She also did not tell us the route of the ship and did not provide any advice. In the situation where the incident has already occurred, the provider has no idea and just allows the consumer to stay put, feeling angry and frustrated. Is this the attitude that a provider should have? The provider has not provided us with any phone or text message notifications, and there are no remedial measures. This is just too arrogant and self righteous! The port staff did not provide any valid information, is this racial discrimination? The provider has not fulfilled the responsibilities. And our travel itinerary has been completely disrupted. We ask for the refund and compensation.

• Good trip!

  Thomas N,

  Mar 29, 2025

  - Viator

  4.00

  I'd only recommend booking this if you're traveling from Hamilton rather than Airline beach. It's a long boat trip for a short time (2 hours) spent on the beach however if you have nothing to do then I'd recommend booking it still! The beach is beautiful, the snacks provided are really tasty and the crew are incredibly friendly and helpful.

• Mis leading information in advert for this trip

  Gina S,

  Mar 25, 2025

  - Viator

  1.00

  We were unable to do this trip as the timings were incorrect in the advert an afternoon trip is not 11:35 till 18:05 and no one would refund us the money so would not recommend this atall

• A fantastic tour,

  Eunjae L,

  Mar 6, 2025

  - Viator

  5.00

  The boat took us to Greenisland where water color was stunning and calm. Once I was in the water, I didn't want to come out. Glassbottom tour was also well organized and fantastic.The lstaffff were so helpful and flexible and they made extra effort to go to glasboat with my friends when I missed submarine. Overall it was a really wonderful trip.

• Confused/Conflicting Information Provided

  Sharon C,

  Feb 19, 2025

  - Viator

  3.00

  Ensure you are very aware of your trips itinerary as no staff member on board the catamaran was clear of our inclusions. Luckily we got onto the last pontoon to go onto Whitehaven as one staff member had told us to stay on board. There was no tour guide but there were several different tours on board with different coloured arm bands. We were confused and felt lost. On island staff member said we definitely don’t do sausage sizzle for half day tours but our itinerary said sausage sizzle and snacks included. The island itself was beautiful and great having stinger suits provided but spent most of time confused.