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• Professional, flexible, and caring team

  Foued K,2025年9月6日

  - Review from Viator

  4.00

  Our case was a bit unusual: we found out that a ceremony at the Sultan’s Palace would take place on the same day as our excursion. Despite this very short notice (only announced the night before), the guide and the organizer were extremely understanding and accommodating. They rearranged the schedule so we could attend the event, which was not originally included in the tour. After the ceremony, the itinerary was adapted to ensure we still visited the highlights: the Prambanan Temple, a lunch in a small local restaurant to discover traditional cuisine, and finally the majestic Borobudur. The day was very hot and sometimes tiring, but our guide Pupsa was incredibly attentive. Even though she had never attended this ceremony before, she had done her research and was able to answer our questions. She also took great care of my parents, being mindful of the heat and their fatigue, which made the experience even more enjoyable. Our experience was slightly different from the standard tour due to these exceptional circumstances, but it truly highlighted the quality of the organization and the professionalism of the team.