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Reviews

• Great experience with...

  Sue O,2026年6月9日

  - Review from Viator

  5.00

  Great experience with terrific views. Have layers of clothes as the weather can be very different throughout the ride

• Great way to see the city

  Twodogs2603,2026年4月28日

  - Review from Tripadvisor

  5.00

  We arrived early, hoping to be able to get the bikes ahead of time. The guys were very accommodating, professionaland very friendly.. They explained the operation of the bikes quite well and gave us everything we needed to get on our way. The bikes were comfortable and very easy to operate. A very pleasant experience

  

  

  

  

• Buyer beware

  Wimerhouse,2026年1月20日

  - Review from Tripadvisor

  1.00

  We did not book in advance as we were not sure what time we would arrive. Upon arrival we were told they were out of working bikes. I explained that I was able to book online. It he guy working there said their website will take my reservation (and my money) however he had no available rentals so he would still have to turn us away. We ended up walking to another bike rental facility & getting bikes for $40 each.

• Fun way to get around

  Malisa H,2025年11月11日

  - Review from Viator

  5.00

  We rented from Viator because it’s a trusted source and I think cheaper. Convenient location to the bridge. Employee was nice and had a good sense of humor. Son and I enjoyed ourselves getting around town on ebikes.

• Great experience

  Michael D,2025年9月13日

  - Review from Viator

  5.00

  Great experience to cycle over the Golden Gate Bridge. The staff in the bike shop were very helpful especially Yordi

• All around a great experience

  Russell S,2025年8月16日

  - Review from Viator

  5.00

  Trustworthy and reliable bikes, great instructions how to use bikes, good directions, easy access. Best price available!!!

  

  

• Nice bikes, nice staff

  Martijn v,2025年7月15日

  - Review from Viator

  5.00

  With the electric bike over the bridge and still on to the 2 ferry. Nice trip, nice bikes, and nice staff.

• Bike Adventure

  BethAnn W,2025年7月10日

  - Review from Viator

  5.00

  Great! We loved going to the Golden Gate Bridge! So romantic! I would definitely recommend! Don’t go to late because if you go at 6pm, you have to be back by 7:45pm instead of 8pm

  

  

  

• Stop standing.

  926naotoi,2025年6月30日

  - Review from Tripadvisor

  5.00

  I was surprised at the performance of the E-bike. When I turned on the assist, it went dozens of meters in a row like an electric motorcycle. We climbed the steep hills of San Francisco without standing row! The Golden Gate Bridge was cloudy and I couldn't see it up there, but the E-bike made it easy. It was fun.

  

• Unsafe and Uncaring

  Julie L,2025年6月18日

  - Review from Viator

  1.00

  Rude. Terrible customer service. All bikes at Beach location are new but same size and too tall for even after lowering seat. They encouraged me to try and if it did not work out come back. I got a block away and could not stop on a hill because I could not touch the ground and crashed bad. Walked the both bikes back crying, bruised and scraped. Had rented 2 bikes for myself for a full day w/ferry pass and had them for less than 1 hour. In pain for a week, when to the doctor and PT. Was very surprised to see they still charged me the $178.70 I put in for a 50% refund thinking I would split financial responsibility but it was flatly refused with no explanation. No will contact me. Talk about adding insult to injury! UNSAFE and UNCARING!

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