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Reviews

• Won’t use again.

  MARLA Q,2026年6月21日

  - Review from Viator

  1.00

  My tickets did not get delivered before I went to the museum. I had to purchase new. I made a refund report. They were not helpful in the chat or on the phone.

• Simple trip

  nikor25,2026年6月10日

  - Review from Tripadvisor

  4.00

  Ultimately trip worked well, day was not busy so security line was short. Ticket is for the entry ticket so ticketing line you can skip. Only issues was that we did not get tickets after booking, only voucher. Later after contacting supplier they send formal entry ticket file

• Terrible service and zero response

  Carolyn B,2026年5月23日

  - Review from Viator

  1.00

  We purchased 4 skip the line tickets for the Anthropology Museum in Mexico City. Only 2 of the four tickets arrived. I sent two emails for help and a refund and I did not receive any response at all. We had to purchase two extra tickets that day at the museum and stand in a line - everything we were trying to avoid. They have NOT responded nor have they refunded the amount owing for the two tickets that never arrived. Terrible service.

• Do not get the ticket...

  Rebecca A,2026年5月23日

  - Review from Viator

  1.00

  Do not get the ticket through this service they won’t let you in with the voucher. We had to purchase tickets again at the ticket counter.

• I was not able to use my...

  Sean R,2026年5月17日

  - Review from Viator

  1.00

  I was not able to use my ticket The ticket was already used that was sent to me by email. I had to re purchase a ticket at the museum. I will never use this activity provider again.

• Stunning architecture and displays but mostly in Spanish only. A must-see to appreciate Mexico's fascinating history.

  Jody B,2026年4月28日

  - Review from Viator

  4.00

  The Museum is spectacular and the displays are unique and interesting. The Mayan and Aztec periods are in later sections, which may be of more interest to many visitors. Most exhibits have information only in Spanish. The Museum Wifi with QR codes for English versions was unreliable. So was Google Translate. While I appreciate the philosophy behind having Spanish-only signage, and as someone who speaks Spanish well, I still felt I missed a lot by not having access to more information in English. I should have done more homework in English, ahead of time. I didn't see any audio tours available, but apparently there are some rentable at the museum entrance, if they don't run out. There are also digital and app-based guides.

• Waste of time. Don’t do it.

  Michael B,2026年4月27日

  - Review from Viator

  1.00

  Total scam! There’s no redemption point and we had to wait in line. Once inside no one knew anything about our voucher and we just had to repurchase new tickets. Lots a ton of time and Cost us double.

• Impossible site to navigate for tickets

  ANTHONY S,2026年4月26日

  - Review from Viator

  1.00

  Website difficult to navigate, impossible to download our tickets for the museum and had to buy duplicate admission tickets. Tried the help line phone number…..no answer. Best to book elsewhere.

• The museum is amazing. ...

  Peggy V,2026年4月25日

  - Review from Viator

  5.00

  The museum is amazing. But unless you get there early, you wait in line. Buying a ticket on Viator ahead of time really doesn’t save you much time.

• It’s NOT Your Ticket.

  Chris L,2026年4月24日

  - Review from Viator

  3.00

  Even if you buy a ticket online and your email tells you “here is your ticket” it’s lying. It’s not your ticket! Don’t download into your Apple Wallet! It’s NOT your ticket. You’re forced to download their app & get your ticket there. Total waste of time and misleading when you’re trying to gain entrance.

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