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Reviews

• Saved our Holiday so helpful!

  Willenhall61,2026年5月31日

  - Review from Tripadvisor

  5.00

  We arrived at our meeting place to meet with another tour operator with Get your Guide. We found out that company had not been seen in days. We were lucky enough to meet the guides from Inside Out who could not have been more helpful. Thanks to their help we got skip the line tickets for three people just 30 minutes after our original scheduled time slot! Totally recommend this company went above and beyond and saved the day and we got to see the David which in itself is spectacular. Can’t thank you guys enough

  

• St Peter’s Basilica

  Mary H,2026年5月26日

  - Review from Viator

  5.00

  While due to “logistical” issues we did not have a guide, and so the company gave us a partial refund. We were able to skip the line both for entrance to Vatican City and St Peter’s Basilica. On a hot day that was epic. The employee that provided us with our tickets was very friendly and helpful.

• Terrible Customer Service, do not use

  Family Travellers003,2026年5月8日

  - Review from Tripadvisor

  1.00

  I can't comment on the tour because we never had it but I can comment on the terrible customer service. We booked this tour months in advance. The day before they tell me it is canceled. The offer me a tour the next day or a refund. Not ideal, but we take the next day. Then they tell me actually that one is canceled too, we can have a self guided tour with audio and a partial refund. Again not great but we really wanted to see it so we took it. Arrived at meeting point as instructed, 30 minutes ahead where tickets and partial refund were to be delivered. No representative. Text them, get attitude, you're early, we'll be there 15 minutes before. Send them the text saying 30 minutes, more attitude. Person arrives with tickets, surprise knows nothing about partial refund. Show her message, they will send later. Line up, get in, ask where the audio tour is. It's on your phone which you need to know because you have to bring your own headphones, our phones don't have a port to plug them in. So no audio tour. We walked around alone for about 15 minutes because we have no clue what we were looking at, as we had no guided tour that we purchased, and no audio tour either. Despite having confirmation from both companies that we should get a full refund, each is trying to get the other to pay it so we are still waiting. Do not use either HeadOut or Inside Out Italy, terrible service. Weve been all over Italy in the last two weeks and had great service from ShoreExcursuins.com and Viator, but we will never get back to Rome and have been robbed both of the experience of St Peter's Bascilica and my vacation dollars

• Nice experience!!

  lindacS4174LM,2026年5月4日

  - Review from Tripadvisor

  5.00

  I took part in a guided tour of St. Peter's Basilica with and I was really satisfied. The organization was impeccable: everything was well planned, with no downtime and great attention to detail. The guide was competent, clear in explanations and able to make the visit interesting and engaging. I also really appreciated the management of the group, which was fluid and well coordinated. I definitely recommend it to those who want to live a well-organized and pleasant experience, especially in such an extraordinary place as St. Peter’s Basilica.

• Fantastic Basilica Tour with Susana!

  seekhims,2025年9月6日

  - Review from Tripadvisor

  5.00

  Susana was amazing on our Basilica tour! She made history come alive with clear and engaging explanations. Super patient and friendly, highly recommend her tour!

  

  

  

  

  

• Very organized

  K1245ENns,2025年7月25日

  - Review from Tripadvisor

  5.00

  Amazing tour and our tour guide was so entertaining. He was knowledgeable and funny. The whole experience was very enjoyable

• the best tour

  H4028ZNlaral,2025年7月4日

  - Review from Tripadvisor

  5.00

  The attendant was a great person and super friendly, Andreo, we think that's his name. He helped us by speaking in Portuguese and was very understanding.

• Very good experience

  lydiabD9443RI,2025年4月2日

  - Review from Tripadvisor

  5.00

  It was Jad who accompanied us on this visit. His French was very understandable and pleasant. We visited St Peter's Basilica, the arts were beautiful. Jad did not spread out in great comments which was also very nice. Very attentive to the questions of my little sister (8 years), patient, knew very well his subject. He brought a good atmosphere to this visit, a little humor and concrete. I highly recommend