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Reviews

• A nearly perfect day at Chankanaab

  Trish K,2026年5月18日

  - Review from Viator

  5.00

  I was intentional with booking an excursion with snorkeling, and this one had it included, WITHOUT the extra marine fees AND it included our ride to the resort. Perfect. Our drivers (not even a 10 minute ride from the pier) delivered us straight to the entrance and introduced us to our liaison for the park who then showed us around and brought our welcome drinks to our area. When I asked about the snorkeling, he said our package was just a ‘basic’ one, so it was NOT included. I showed him my tickets and what was included, he called his boss…finally came back to say that sorry, there was a mix-up, and if we wanted to snorkel, they’d give us a deal of $10 (instead of the resort’s $17) per person. Well, since the entire focus was to snorkel, we went with it, and decided to pay a little more. The reef was so beautiful and peaceful. Tons of purples and teals - corals, plants, and other sea life and fish. We snorkeled so much, we burned our butts in the sun (don’t forget to sunscreen those areas!!). Also in the resort, we had free tequila tasting, hammocks, wildlife, Mayan ruins replicas, sea lions, dolphins, and manatees (extra fees for swimming w/the animals, but a sea lion show was included). We could order food and drinks from our seats. There was also scuba diving available for another fee. My family of 8 greatly enjoyed the water, sun, and relaxation of the day. Our taxi ride back home was another $30, FYI. I immediately wrote to the company about our mix-up with snorkeling, and they’ve offered to refund that price…it just hasn’t happened yet. SO, all in all, it was a great day. Make sure to note was IS and IS NOT included in your ticket, because there are many variations of the options.

• William took great care...

  Barbara h,2026年3月2日

  - Review from Viator

  5.00

  William took great care of us! He set us up with nice chairs & a table in a little cabana. He made sure we got our drinks & a great lunch!

• Terrible Tour and over priced

  Mario I,2025年10月23日

  - Review from Viator

  1.00

  They charge for everything inside, the transportation back to the pier is not included, everything is over priced. When asked for a partial refund as I had to pay for our taxi back, the answer was, the tour operator did not approve? I did not book with the operator, instead I go trough Viator t avoid disappointment. Do not book this tour!!!

• HORRIBLE! Never again. BEWARE!

  321johnl123,2021年6月18日

  - Review from Tripadvisor

  1.00

  We rented scooters from this place to tour the island. They try to rip you off on everything…. Extra charges for gas, unnecessary repairs, etc Cash only of course. Complete Scam! Worst experience ever! I wish I had read these reviews prior to booking with them, there are plenty of other great scooter rentals- not this one

  

• Snorkel and Scoot 🛵

  W4610PWwilliamp,2021年6月13日

  - Review from Tripadvisor

  5.00

  The best part was our tour guide, who didn’t even work that day, came to give us a private tour after we unfortunately arrived late. Alan, you’re the man! He knew all the spots, the locals, and watched our belongings while we snorkeled. The best snorkeling experience I’ve ever had. 10/10 would recommend.

  

• Remarkable Experience

  Nancy W,2020年3月4日

  - Review from Viator

  5.00

  When I found this tour I wasn't expecting much as it was very inexpensive and there weren't many reviews . Boy was I wrong! It was actually the best excursion I have ever been on. I hadn't been on a scooter in about 30 yrs so I was a little apprehensive but it was very easy. I was a little stressed navigating the city area until we got out of the traffic but our guide was great at making sure we were always in his sights and we were clear to enter the traffic. The lunch was good and the snorkeling was awesome. The tour continued after lunch along the coastline( with a couple of stops) and the vista was absolutely breath taking. There are two port areas in Cozumel and this tour leaves from the Royal City shopping area which is an $8 cab ride from where our cruise was docked.

• Excellent experience

  Steve D,2020年2月8日

  - Review from Viator

  5.00

  Nestor, our guide, was friendly and knowledgeable. He went out of his way to make sure we had a great time. The East side of the island was spectacular with huge waves and surfers enjoying. My wife was not for fort able driving the scooter so they worked with us to come up with a solution that would work. Excellent experience and I would do it again

• Great Fun!!!

  James M,2019年12月25日

  - Review from Viator

  5.00

  Carlos was a great guide. He made sure we were safe, but also had a great time. I would definitely recommend this tour, especially if you have Carlos as your guide.