What To Expect

What‘s Included

Reviews

• Stay during christmas week

  L6991UPellenf,,Dec 29, 2025

  - Review from Tripadvisor

  5.00

  We stayed for an overnight stay with our 7yr old boy. Fantastic experience for the price. Price included Pantomime Golf 1 night stay Breakfast and evening meal Access to waterpark Access to the aquarium Rooms clean and well maintained Staff helpful and welcoming Brilliant Christmas experience, would definitely recommend for families with young children

• Would go again but wouldn’t stay at the splash land hotel. People are great but the cleanliness was not the best

  nataliehS9151BH,,Dec 22, 2025

  - Review from Tripadvisor

  3.00

  Father Christmas was good. We did the Santa sleep over. The pantomime was great to.. Christmas dinner was not the best but nice gesture. My daughter loved it. The only thing that disappointed us was the room we stayed in. Shower was dreadful really small space and it didn’t catch all your body. When we opened the bed to get in there was a baby dummy inside so they didn’t change the bedding. We don’t go down to complain as we was really tired been a long day. The next day we went swimming daughter loved it but the outside pool was really dirty and they still let you use it. Sorry we stayed at splash land Alton towers

• Excellent short break

  L952HPkimm,,Nov 28, 2025

  - Review from Tripadvisor

  5.00

  We had a one night break with our children. We had a wonderful time. We went to the waterpark and played the extraordinary golf, both of which were great fun. The waterpark and hotel are both very clean and well kept. The staff were all so friendly and helpful. All decorated for Christmas which was lovely. It was super quiet which was nice. Can’t recommend enough, we will be going back soon when the main park is open!!

• Magical stay

  Z1273QVelliep,,Nov 25, 2025

  - Review from Tripadvisor

  5.00

  The most amazing day and night for my little one’s birthday, all we have spoken about since we have been home is how amazing it was! The theme throughout the hotel, the background music even in the car park, to the foyer, just made everything that little bit more magical. Splash landings was incredible too. We loved it. A birthday card was also put in the room for my little boy which I thought was the loveliest touch. The only downside I would say, was that as it was just me and him, and because of his age (and also not wanting to leave my bag unattended at the table) at breakfast we had to go up together to get our food/drinks, we would bring for example a plate of food back and then went up separately to get drinks as we couldn’t carry it all, and when we got back to the table I assume the staff thought we had gone (even with full untouched plates of food/drink), so we then had to go up again about 4 separate times to re-plate all of our original food which did ruin breakfast for us. I understand the need to want to clear tables but I would suggest maybe leaving it a little longer or potentially providing trays to reduce this happening. Also food was very pricey but that’s not unusual at a resort hotel I guess. But overall the most amazing stay! We will definitely be returning!

• Not the best

  TrailBlazer292433,,Nov 22, 2025

  - Review from Tripadvisor

  1.00

  Overcharged got billed for another table Totally out of pocket till refund goes in bank not great service at all and come to the hotel resort regularly

• Great day out for families with young children.

  V7630NZsallyj,,Oct 31, 2025

  - Review from Tripadvisor

  4.00

  Our two grandchildren, aged 12 and 10, thoroughly enjoyed their time at the Waterpark. They stayed in the pool for over 3 hours - technically they say there is a 2.5 hour limit but they don’t seem to enforce that if they don’t need to. Though it was half term it was not overcrowded and there was minimal queuing. We had a horrendous time queuing for up to an hour for the car park the day before at the Adventure Park so we waited till lunchtime and sailed through without any queues at all - and the waterpark car park is free. A couple of points to bear in mind - you need 20p coins for the lockers and the cafe options are very limited. I am not sure of the Alton Towers policy on bringing in sandwiches etc. A lot of people did so I presume it’s OK. The staff were very friendly. There were plenty of life guards around and it was very clean. Its probably not as exciting for older teenagers as some water parks in terms of flumes etc but for toddlers up to pre teenagers it’s very good.

• Great experience and amazing staff

  Seaside39165289926,,Sep 6, 2025

  - Review from Tripadvisor

  4.00

  Staff are amazing and always on watch. Place was clean and so fun, me and my family had the best time! Shoutout to Callum J and the rest of the lifeguards for making sure my little sister felt better after an incident, Truly wonderful. Great experience will definitely come back 💕

• Not the greatest water park

  waka2020waka,,Aug 28, 2025

  - Review from Tripadvisor

  3.00

  Water park needs updating, clearer organisation re slides, improved facilities and shower/changing areas. Staff are fab.

• Over crowded and probably dangerous

  699aidanh,,Aug 28, 2025

  - Review from Tripadvisor

  1.00

  These days you are waiting well over 1.5 hours to get onto the water coaster. It’s absolutely rammed !!! The outdoor swimming area called flashed floats used to be a walk on ride , like centre percs rapids. This attraction is also a huge line to get onto. It’s too small for the amount of gusts that have access to it. Brace yourself for this one, a can of beer is 6 pounds !! For a can 😨, that should give you a good reference to how expensive everything else is.

• Waterpark fabulous!

  nja1204,,Aug 26, 2025

  - Review from Tripadvisor

  4.00

  We had a great time at the water park! The water park itself was fabulous! Great slides and great fun suitable for a 4.5 year old. We stayed in a Beachcomber room at Splash Landings - the adults bed is tiny and uncomfortable and we had an awful nights sleep. Disappointed there was the “CBeebies police” on the door of that hotel so you weren’t able to look around - I didn’t realise you weren’t allowed to enter if you weren’t staying there. Limited outdoor play areas - unless you’re staying in stargazing pods but that was too big for my son and then just below in same area but not much, we saw a small one by the lake behind the Alton Towers Hotel but it was small - for a children’s hotel each hotel should have a visible area to play on suitable for all ages - more like Legoland so that was disappointing for the evening didn’t really have anything to do, the entertainment was just a singer and not interesting to a 4 year old boy. Would love to come again to the waterpark but wouldn’t stay over there would stay local and drive in.

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