What To Expect

What‘s Included

Reviews

• Pretransfer communication...

  Michael M,May 6, 2026

  - Review from Viator

  5.00

  Pretransfer communication was transparent and helpful. Quality service. Efficient. Highly recommended!

• Good Transfer

  9898waynes,Apr 24, 2026

  - Review from Tripadvisor

  5.00

  He was on time, and he had a nice car. I'd do it again.

• Using airport internet...

  John B,Jul 20, 2025

  - Review from Viator

  5.00

  Using airport internet connection I managed to send my photo to the driver who met me outside the entrance and the driver was very welcoming and good. The return was easier as I was the only passenger outside the hotel and he sent me his car photo so I knew who to wave at. Both journeys felt safe

• Airport to Shah Palace Hotel

  Inspire65962861617,Jan 27, 2025

  - Review from Tripadvisor

  5.00

  Dirver arrived well in advance and she communicated very nicely. She was at exit gate with my name card placing. Car was in good condition and her driving was also good. She dropped us near to Our hotel which was in Old city,

• Stress free service

  Elizabeth M,Oct 15, 2024

  - Review from Viator

  5.00

  Great communication. Driver was easy to find at the airport and helped with bags. As he could not drive into the old city he dropped me at the gates and clearly showed me where I needed to go. The return was also great communication. Driver was able to meet me at the hotel and take my bags. He also helped me into the airport. Great experience

• great driver, good car

  Abhishek A,Oct 14, 2024

  - Review from Viator

  5.00

  Driver was on time, contacted me before I boarded, and very courteous. He offered to hold my Luggage and had a big car.

• Good Service

  Arne L,Oct 6, 2024

  - Review from Viator

  5.00

  We did a round trip and drivers both ways in time and in communication via WhatsAp. Safe and efficient.

• Excellent service, highly recommended.

  garryd576,Sep 21, 2024

  - Review from Tripadvisor

  5.00

  Absolutely great service, the driver had a clear sign with my name on at the Arrivals gate and assisted with our luggage. As it was 3am, he wanted to ensure we were being dropped off at the correct address and telephoned our Airbnb host to confirm before taking us to the correct location - it wasn't easy as most of the main roads around Baku had been closed off for the Formula 1 race. He was very friendly and thankfully also had him to pick us up for our return journey to the airport at 3am. I strongly recommend their service, felt secure in the knowledge that they care for you regardless of the time of day 👍👍👍

• Highly recommended transfer service

  Brett A,Aug 27, 2024

  - Review from Viator

  5.00

  The driver was friendly and courteous. He was waiting for us upon arrival and quicky offered to help us with our bags. His car was clean and comfortable.

• Huge disappointment and worst experience

  Tarana G,Apr 4, 2024

  - Review from Viator

  1.00

  Our experience with this airport transfer service was the worst thing ever. We arranged a transfer for our 63-year-old mother. Despite her flight landing punctually, the driver opted to collect a different passenger for additional payment and departed. Upon reaching out to the management, we were informed that another vehicle would be dispatched. However, it took 45 minutes for the replacement to arrive, which turned out to be a friend of someone from the company, summoned at 3:00 AM. This individual, driving his personal car, was not formally affiliated with the service and was evidently confused about the situation. Further exacerbating the issue, when we voiced our concerns to the manager 1 over the phone, he refused to acknowledge any wrongdoing. He justified the initial driver's departure by claiming that, due to our mother's inability to answer a call—while she was airborne and without any flight delays—they deemed it appropriate to repurpose the vehicle for another client. Additionally, despite earlier assurances of sending a vehicle model named Vita, a small sedan arrived for pick-up. Compounding the frustration, we received a message from the manager 2 prior to these events, requesting us to share the drop-off location via WhatsApp, even though we had already provided clear directions in the booking form. Manager 2 later reached out to offer a refund (we haven’t received any), but this gesture does little to mitigate the inconvenience and distress experienced by our mother, left stranded and without assistance in the early hours of the morning. This experience was not only a failure in service delivery but also a stark disregard for basic courtesy and professionalism.

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