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Reviews

• Obviously the boat ride...

  Kate H,May 29, 2026

  - Review from Viator

  3.00

  Obviously the boat ride was beautiful and we did see a turtle which was wonderful. The boat did not have many of the included things which was very frustrating. Viator said there would be towels, snacks, wifi and none of that was available. We had luke warm drinks and we were chilly without towels.

• Terrible!! Save your money!!

  Global272687,May 22, 2026

  - Review from Tripadvisor

  1.00

  Terrible experience! Do not waste your money. They change our departure time and didn’t call me. They sent me an email, but I’m on vacation and not checking my email. So we were there at our original time. We then waited an additional 30 minutes for them to finally arrive. Upon their arrival we were given the cold shoulder. We got on the boat only to realize that they only had a small bench for two people to sit. My husband and I had to sit in the floor. Once we arrived to the island we were given our gear and given no instructions or guidance as to where to look for the turtles. Our 2 hour excursion ended up being 1:15. I guess that’s what happens when your guided tour turns into a self guided tour. Unfortunately I am not being refunded or given a partial refund, but what to save you the stress of dealing with these terrible people.

• Keith and Omar were great...

  Anna N,Apr 23, 2026

  - Review from Viator

  5.00

  Keith and Omar were great guides! This was a perfect private excursion for our small group of three. We got to see turtles, explore coral reefs, and enjoy a fun boat ride. We were first time snorkelers and Keith & Omar were very helpful and made it an awesome experience. 10/10, highly recommend!

• Unacceptable

  Chris D,Apr 14, 2026

  - Review from Tripadvisor

  1.00

  They provided a location for pick up across from a small convenience store and were not there at the time they said. I called them 4 times over a 30 minute period but got no answer. I left multiple voicemails but again never got a call back.

• Not the best experience

  856analuciam,Apr 10, 2026

  - Review from Tripadvisor

  1.00

  Sooo we book a snorkeling excursion with them like a month in advance, got on our cruise and one day before they email us that that time wont work for them (they had that option in their website) obviously we were on vacation and did not check out email! So they did not show up and we wasted like 3 hours of our day in Nassau looking for the meet up place and while we waited for them. They did refund us after the trip but we did not got to do anything that day.

• Just us & the turtles!

  Kelly B,Mar 16, 2026

  - Review from Viator

  5.00

  Our private boat to swim with the turtles was amazing! We went on a nice, quiet 30 minute boat trip out to a beautiful, secluded island. Bright, turquoise water and white sand. We swam, freely for about 2 hours. We saw 3 turtles, 2 of which stayed right next to us the whole time. I’ve been swimming with turtles all over the world and this was the most relaxing and enjoyable time I’ve had. The guys were also very nice and friendly. See you next time!

• Amazing experience, crew was great!

  Dreamer25069691364,Mar 7, 2026

  - Review from Tripadvisor

  5.00

  Great experience and exactly what was advertised. Boat was clean, comfortable, and spacious, and it was a smooth journey. The captains knew the areas well and helped to spot the turtle in the water during the snorkeling experience. They also dropped us off at a dock closer to our resort to avoid having to walk back ourselves. 5-star end-to-end experience!

• Wonderful! Highly recommended!!

  Stuart C,Mar 4, 2026

  - Review from Viator

  5.00

  Absolutely wonderful experience. Cannot fault the lovely two gentleman who took us on this excursion. Would highly recommend doing this!

• Cancelled excursion and e we didn’t know

  annbA3013GW,Feb 20, 2026

  - Review from Tripadvisor

  1.00

  They cancelled the day before and sent an email. We didn’t receive the email because we were on a cruise ship where there was no cell service or decent wifi. We walked about a mile, looking for the boat. There was no signage, no one near the address had any idea who they were and we wandered around for a long time until we found a person who said she’d seen the boat parked at a certain dock on previous days. That’s when I turned off airplane mode on my phone (which cost a small fortune) so I could get texts and email. We were so disappointed to find our tour had been cancelled. By that time, it was too late to book a different excursion. Our day at Nassau was wasted. So, some words of caution…had we booked through the cruise line, we would have known via the ship’s wifi that the excursion was cancelled in time to choose something else. Consider paying extra to ensure you have the experience you want. The second thing I would do is make arrangements with my phone carrier for a daily international phone plan.

• Great experience!

  Curious02561482842,Jan 16, 2026

  - Review from Tripadvisor

  5.00

  I took my daughter to snorkel and see the sea turtles as that's what she wanted for her birthday. It was a great experience! Both gentlemen were kind and helpful with gearing up. They stopped the boat and pointed out the turtles prior to jumping off the boat. Even once we were in the water, they pointed out where they were. My daughter was really happy with this experience and it was a much more affordable experience than booking with the cruise line.

  

  

  

  
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