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Imagine being treated like a true VIP, moments after stepping off the plane upon arrival or after your airline check-in when departing the island. Enjoy the warmth of Jamaican hospitality and luxury with our personalized meet and greet service for the arrival experience, dedicated Priority Lane, and VIP Lounges. No matter your reason for travel we cater to everyone whether you are here on business, getting married, traveling with family, an unaccompanied minor, or a senior citizen, we have a personalized service for you.
*Please review the service type and inclusions before booking.
**Flight information is mandatory.
***Flight updates must be communicated before arrival.
****Arrival and/or departure flight information is compulsory at the time of booking,
Wheelchair accessible
Infants and small children can ride in a pram or stroller
Service animals allowed
Public transportation options are available nearby
Specialized infant seats are available
Transportation options are wheelchair accessible
All areas and surfaces are wheelchair accessible
Suitable for all physical fitness levels
NOTE: you MUST include all passenger legal names when booking in order for your lounge to be confirmed.
Flight updates and changes must be communicated at least 48 hours prior to arrival.
For your protection, face masks are mandatory, hands sanitized upon entry and temperature checks will be conducted.
Personalized meet and greet services (arrival service).
NOTE: Transportation between airport and hotel is NOT included
For a full refund, cancel at least 24 hours before the scheduled departure time.
Dedicated VIP Priority Lane
VIP lounge access
Phone calls to the USA, Canada and UK landlines
Private restrooms
Complimentary WiFi
Snacks and beverages
Gratuities
Transportation between airport and hotel (not included)
Spa treatments (additional cost at departure lounge only)
This activity ends back at the meeting point.
Club Mobay Departure Lounge
Arrival Lounge (not applicable to Departure Only bookings): Begin your Jamaican travel experience with a personalized expedited service through the airport. Enjoy being greeted upon disembarking the plane by a dedicated VIP representative with a customized sign. You will then be expedited through the VIP Priority lane in Immigration and Customs. Your Club Mobay representative will then get you settled in the arrival lounge where you can enjoy a wide array of amenities while waiting for your ground transportation. Departure Lounge (not applicable to Arrival Only bookings): Savour your last moments before you depart the island by relaxing in our state-of-the-art lounges as our VIP guest. On arrival at the airport, please perform your standard airline check-in with your respective carrier. When you have completed the check-in process, please proceed to the Club Mobay desk where an associate will provide you with information on how to access the dedicated VIP Priority lane and lounge.
Airport Services: Note transportation is not provided to or from the airport. Services purchased are for within the Sangster Int'l Airport only
Arrival and Departure:: Have it both ways! Book both the arrival and departure experience as a "bundle".
Amenities:: Priority Lane through immigration and security upon arrival and departure, complimentary Wi-fi, private restroom, and more!
Food and Beverage: Enjoy light snacks and beverages.
Flight Information: Provide Arrival & Departure Flight Info during checkout in the appropriate fields or under the Special Requirements Section.
Pickup included
Priority Lane through security: Access to Club Mobay Departure lounge includes Priority Lane service through security plus other amenities.
Departure service: Savour your last moments before you depart the island by relaxing in our state-of-the-art lounges as our VIP guest.
Food and Beverage: Extend that vacation feeling at our complimentary bar, indulge in and enjoy light snacks and beverages.
Flight Information: Provide Departure Flight Information during checkout in the appropriate fields or under the Special Requirements Section.
Pickup included
Airport Services: Note transportation is not provided to or from the airport. Services purchased are for within the Sangster Int'l Airport only
Arrival Service: Enjoy the warmth of Jamaican hospitality and luxury with our personalized meet and greet services and VIP lounges.
Amenties:: Expedited experience through the dedicated VIP Priority Lane for Immigration and Customs saving you valuable vacation time.
Food and Beverage : Indulge in an array of light snacks and beverages before boarding your ground transportation.
Flight Information: Provide Arrival Flight Information during checkout in the appropriate fields or under the Special Requirements Section.
Pickup included
10,460 reviews
Total reviews and rating from Viator & Tripadvisor
Denise I,
Nov 12, 2025
- Review from Viator
It was the perfect way to navigate Sangster Airport and i would do it again without a doubt. My kids enjoyed the VIP treatment
W5262QDdavide,
Nov 10, 2025
- Review from Tripadvisor
After Hurricane Melissa, Club Mobay was a haven from the outside world. The staff, despite facing their own problems at home, were magnificent and a tribute to the Jamaican spirit. Food was great as usual. Well done to all involved X
Zaniyah L,
Nov 8, 2025
- Review from Tripadvisor
So I got the arrival and the departure package. Arrival was smooth right after we came down from the plane our escort was there with a sign with our names on it, I thought that was so cute. She took us through customs and everything went smoothly and easy. Then we reached the club mobay lounge, where we received unlimited refreshments and rump punch. Overall great experience. They even wrote down which driver company we were waiting on which made me feel extra secure. Now for the departure service the lounge was closed, So we did not get to experience the departure lounge. So i recommend getting your flight a little later if you'd like the departure service.
Pauletta W,
Nov 7, 2025
- Review from Viator
Due to the hurricane, flights were canceled without a return date. Tried to cancel and request a refund or credit for our departure at Montego Bay Airport and no response from viator or mobay.
adnerbo2025,
Nov 6, 2025
- Review from Tripadvisor
We were there finally getting out after Hurricane Melissa. Although the airport was not fully functional Club Mobay was open and accommodating! God bless the Jamaican people!
kathleenjH201PS,
Nov 6, 2025
- Review from Tripadvisor
Club Mobay was amazing. Given the devastation from hurricane melissa I did not think it would be up and running so quickly but it was and it was a welcome relief. The staff were excellent, the food was excellent, the facility was excellent. Renovations are great. Thank you for having several vegan options at the buffet! Thank you to all the Jamaicans that made our visit so memorable in the face of such loss. We are praying for all of you.
Junior F,
Nov 6, 2025
- Review from Tripadvisor
My family and I used club mobay after being stuck in Jamaica after hurricane Melissa. It was the best decision we made that while trip. The airport didn’t have electric but club mobay did. It was 90 degrees outside and probably 105 degrees inside but club mobay also had air conditioning. Also they had food, drinks and most importantly clean bathrooms with running water. Club mobay is worth it, I will never travel to Jamaica without it again.
John H,
Nov 5, 2025
- Review from Viator
With all the travel drama involving Hurricane Melissa. Very thankful we had Club Mobay departure service when we left November 3. They had A/C, food and lots of smiles even though they are experiencing their own challenges with this horrific storm.
Tamara D,
Nov 2, 2025
- Review from Viator
I want to take a moment to recognize the wonderful woman who assisted me when I arrived in Montego Bay on October 17, 2025, at around 1:30–1:45 p.m., coming in on flight CUXF80 from Baltimore, Maryland. From the moment I was greeted, she was warm, professional, and attentive — the kind of person who immediately puts you at ease after a long flight. She went above and beyond to ensure that everything went smoothly and made me feel genuinely welcomed. I believe her name may have been Iris, but please forgive me if that’s not correct. Even without being certain of her name, I’ll always remember her kindness and the excellent service she provided. I also understand that her family has been affected by the aftermath of Hurricane Melissa, and I just want to extend my heartfelt thoughts and best wishes to her and her loved ones during this time.
Mrzhunter2010,
Oct 31, 2025
- Review from Tripadvisor
A friend encouraged us to book the service for our trip and mislead us on the transportation part. We thought transportation was included, however the staff assisted us in obtaining transportation upon our arrival. Our return was amazing as the VIP lounge was gorgeous, staff greeted us with a cheerful smile and sat us immediately. Buffet, bar and beverage service were awesome, we definitely felt that VIP guests. The best part is our flight was cancelled due to maintenance and we had to travel home the next day. Club Mobay honored our reservation for the next day as well. Next time we travel to Montego Bay or Kingston we will definitely use this service again!
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