What To Expect

What‘s Included

Reviews

• Best Wine Tour Ever

  Skhosana P,,Dec 24, 2025

  - Review from Viator

  5.00

  The tour guides are very professional, friendly and knowledgeable about the tour. Just be on time otherwise you’ll miss the full tour and the experience of visiting other wine estates.

• Excellent!

  Mkhonzeni S,,Dec 24, 2025

  - Review from Viator

  5.00

  A great experience and an awesome way to see a few wine farms and learn about their culture and wines. The wines are really great too! :)

• Shuttle time schedule error

  457charl ner,,Dec 16, 2025

  - Review from Tripadvisor

  2.00

  Experience could have been amazing, but this Franschhoek wine tram tour booked with Citysightseeing Cape Town took another direction. Meeting at 7:50, written on our ticket, we go to Long Street Citysightseeing main office as it is closer to our hostel. We are there at 7:30, we take place in the shuttle in direction of Waterfront as recommended by the crew. 8:05 we arrive at V&A waterfront, on the right to go to Franschhoek tram, on the left to 3 wine region. Once again, explanations are clear that's great. But when we queue to Franschhoek line, our xplorer bus tour has just gone. Instead of finding out a solution (call back the driver or whatsoever) they wanted to know who gave us the information we had to go to Long Street at 7:50 to reach V&A waterfront at 8am with shuttle. Coupable is more important than solution ? Customer centricity should be at heart of tourist activity ! After 10 min of discussion, two only options raised : - we take another wine tram colour and take next xplorer bus at 8:15am. We would have agree with it but already booked and paid picnic in wineyard from Navy Line - we pay a uber to go to Franschhoek (R600, on top of all we paid) -> what we did. It was a poor customer service experience. To citysightseeing : please modify as well your Summer 25-26 timetable or inform that the shuttle at 7:50am in Long Street is not for all Franschhoek tram so that other customers will not face same situation.

  

  

• Brilliant experience with friends

  Dreamer03649082487,,Dec 15, 2025

  - Review from Tripadvisor

  5.00

  Cleo. Anderson and Vatiswa. They were absolutely brilliant! What an awesome experience with some awesome friends. Really loved it.

• Worthwhile tour

  Anne P,,Dec 8, 2025

  - Review from Viator

  5.00

  It was a nice tour and very reasonably priced. There were 8 wineries available on the blue line. All in f the staff were very friendly, knowledgeable and helpful, in particular Ben the wine host at Holden Franze. The wine was very reasonably priced and generously poured. Only negative for me was the heat on the bus was very uncomfortable as the aircon was very good at all. Something that I think would improve the experience if there was more information in advance on the wineries, what they offer, types of wines etc so that it would allow you to make better use of your trip and plan for the ones that best suited your preferences.

• Lack of information

  Jeremy H,,Dec 1, 2025

  - Review from Viator

  1.00

  On booking, I was promised an email the day before my tour. It didn't arrive, if it had many of my issues could have been resolved. Tour was advertised as hop-on, hop-off. However I only ever knew what the next stop was and a few notes about that vineyard. I wasn't given any information about future stops or a timetable, so you couldn't select stops. The itinerary in advert contains minimal detail, really a start time and general destination. Tour is advertised as 8 hours, but 10 hours is more realistic. The trambus seats, were uncomfortable and slippery seeming to direct you to the floor. The majority of food options at the stops seemed to be intended for two people to share. I often make trips on my own and enjoy either my own company or the friends I make. So please don't read this review as being from a lonely guy. With a little more thought this could be a great trip.

• A beautiful and breathtaking wine tasting experience.

  Stacey G,,Nov 30, 2025

  - Review from Viator

  5.00

  Please check your email for meeting time and location. The bus will leave you. If the bus leaves you, you can pay an expensive fee out to the very lovely Franschhoek and continue on your wine tasting tours. We loved the tour. Everyone was very kind.

• Bad handling throug Viator

  Robert K,,Nov 28, 2025

  - Review from Viator

  2.00

  The tour itself, no complain. The area is gorgeous and the tour operator did their best. Only really bad upfront communication by Viator that caused me miss the bus. Clearly not my mistake and not City Sightseeing’s. Nowhere in the app I could have received information that my pickup time was different. And the complain handled very badly. Will never use Viator again

• Well worth it.

  jennieldc,,Nov 28, 2025

  - Review from Tripadvisor

  5.00

  For anyone wishing to have a wine tasting day, I would definately recommend booking this. It runs like clock work with plenty of time at each of the wineries that they visit. A combination of tram and trolley bus there are a variety of routes available. You can stop longer as we did in Dieu Donne, where we had the most wonderful lunch with a fabulous view over the valley. Well worth it.

• Freezing cold on the outbound journey

  940nigelw,,Nov 25, 2025

  - Review from Tripadvisor

  3.00

  The journey out was not the most comfortable, the bus air con was reading as 17 degrees - it was agony being blasted with chilled air of that temperature for over 45 mins. The return trip was a comfortable 22 degrees after informing the driver. The trams and the valley wineries are always a joy - beautiful setting and experiences.

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