What To Expect

What‘s Included

Reviews

• Not worth the money

  CynG CO,,Dec 30, 2025

  - Review from Tripadvisor

  2.00

  Pick up a map at the visitors center and take the Serta instead. This was a waste of money and not worth the price, even with a TripAdvisor coupon. Open air top is too cold but sitting downstairs means you are looking thru ads on the windows and can’t take photos. Ruth was our tour guide on the second leg. She was the most negative guide we’ve ever heard- complaining about traffic, that things weren’t real, mentioning a building AFTER we passed it and a snarky comment about everything we passed (but not in a joking way). Really a bummer and uncomfortable energy. Two stars since there are two tour companies and a ticket can get you on either bus. Still, they only come every 30 minutes so you spend a lot of time waiting if you get off. Stop 15 at the Rocky steps was just the right amount of time.

• The day after Christmas tour

  Victoria C,,Dec 27, 2025

  - Review from Viator

  5.00

  Harris & Keith were fantastic! Their knowledge and pride in Philadelphia truly stood out. My son and I learned a lot—thank you for an amazing tour!

• Great historical and architectural overview of Philadelphia

  littlegirlblue,,Dec 15, 2025

  - Review from Tripadvisor

  5.00

  This was a fun way to get an overall perspective on downtown Philly. Our guide was extremely knowledgeable, particularly about the history, buildings and architecture of Philadelphia. He was also a total hoot!!

• Ugh! Save yourself the frustration and skip it!

  945dianad,,Dec 6, 2025

  - Review from Tripadvisor

  1.00

  SO disappointed in this! We drove almost 7 hours to do some sightseeing in Philly with our adult daughter. I bought Dr these tickets before our trip and followed the directions to pick them up. The address they give you is on the wrong side of a giant building and the building was closed down. Not being from the area we had to keep driving around and saw a guy with an umbrella on the street. He said to come to him. We had to find parking a couple of blocks away and walk over. He scanned our tickets and acted liked we couldn’t use them. Then he walked us over to another umbrella where we were told we had the right thing and could use them. Their website says buses come every 15 minutes. But he let us know they were running about every 25 minutes! We were taken to the side of the road, told to wait there, and a bus would be through to get us in about 30 minutes! They didn’t even apologize for the wait. We were frustrated and starving and decided we could walk the few blocks over to get some food. On the way, we passed the main things we wanted to see! From there we looked at the map and saw we could easily walk to the next place OR wait 25 minutes for a bus to come by so we walked. We only saw one bus all day and never used it once because of the inconvenience. This was a colossal waste of money!

• Guides on the Bus Make it Better

  Ashlee T,,Dec 1, 2025

  - Review from Viator

  5.00

  We enjoy utilizing these bus tours when we visit a new city. We typically do the tour and also use it as transportation. We enjoyed that the Philadelphia busses have live guides. Each guide had their own take on the tour, which made it enjoyable for us.

• Great site seeing tour

  DianaU 12,,Nov 21, 2025

  - Review from Tripadvisor

  5.00

  Really enjoyed this bus tour. Chris the driver was really nice and gave me insight to some great pictures to take. I stayed on main level as I was with my wheelchair bound mother. He told me when to get ready to take pictures and told me some interesting facts and places in Philadelphia. Ruth was also good at being the announcer on the tour. She gave good descriptions and history of what was on the tour.

  

  

  

  

• Worth the price

  Erika A,,Nov 17, 2025

  - Review from Viator

  4.00

  They work together with another hop on and off sightseeing tour company so you didn't have to wait long for the next bus to come by. They were all very informative, but you did have to start at #1 to get your ticket. Then there after you could get on and off at any stop. I would say the only drawback is that it wasn't connected to the app. I've used the Big Bus in other cities so it was convenient to see where the stops were in real time.

• Don't hop on at all!

  deliveryts,,Nov 13, 2025

  - Review from Tripadvisor

  2.00

  Have used this service in other cities to our satisfaction. This one did not live up to expectations. It was an abbreviated tour at best. It did not take us to many of the stops on the itinerary. There was a 5K race run that Saturday morning and they re-routed the bus another way. We were not told about this upon buying tickets. Big mistake on their part. We waited in traffic for what seemed hours. Even the tour guide upstairs was frustrated by these events. No apologies were issued and no refunds or passes given for an extra day for inconvenience. Shabby, aggravating and boring! We probably could have walked faster and seen more on our own time. FYI - in the future let people know in advance if there is to be a detour and delays. Thanks for nothin'.

• On Tuesday many buildings...

  Vicki R,,Nov 13, 2025

  - Review from Viator

  2.00

  On Tuesday many buildings are not open. We unfortunately also did not know that more were impacted by the fact it was Veteran’s day. Neither did the tour guide he felt they were all still open.

• Reliable

  JoseD B,,Nov 13, 2025

  - Review from Viator

  3.00

  Tour was great. However, the app does not include a live map. So it was difficult timing hop on, hop off.

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