What To Expect

What‘s Included

Reviews

• Philadelphia has a lot to...

  Addie F,Mar 25, 2026

  - Review from Viator

  4.00

  Philadelphia has a lot to see! The reason for the 4 star instead of 5, all our information said we could start our tour at any location, but that was not the case. We walked to the nearest stop to our hotel to hope on and after waiting 45 minutes for a bus in the cold, it drove by without stopping. They sent a van to pick us up at that time to take us to the first stop to start our tour. If our information would have said that, we would have gone to stop 1 to begin with. Other than that, and once we got to the buses, everything was great!

• Great way to see the...

  joann m,Mar 23, 2026

  - Review from Viator

  5.00

  Great way to see the city. Nice weather and very informative tour guides. Got off the Rocky steps and walked around a bit. We waited about 30 minutes for the next bus. Very friendly staff. Truly enjoyed our experience with you guys.

• Don’t use Big Bus Hop on/off/ Viator not helpful!

  Quintanyamoat,Mar 13, 2026

  - Review from Viator

  1.00

  The hop on hop off is supposed to pick up from different stops. We elected to pick up at Love Park. We waited for over 45 minutes another couple waited even longer and left. We had other plans and could no longer wait as well. I asked Viator to transfer to the next day or to receive my money back, they claimed they could do neither. I will be disputing this and don’t recommend using the hop off/ hop on unless you have all day to wait around

• Good Overview of the City

  Tericka S,Mar 10, 2026

  - Review from Viator

  4.00

  The buses ran every hour instead of every 30 minutes. We found this to be inconvenient. We took this tour in March.

• Best tour guide and driver combo ever - all things Philly

  Natalie V,Feb 18, 2026

  - Review from Viator

  5.00

  Fantastic tour! Our narrator/Philly expert and driver/captain were amazing. So informative and clear and the driving was top notch.

• Don't trust the information they give you

  EvaT1574,Jan 14, 2026

  - Review from Tripadvisor

  2.00

  We tend to use hop-on hop-off bus tours when visiting a new city. So we bought tickets also for bus tour in Philly for 72 dollars. The start was from N 12th Street opposite Reading Terminal Market. The day before I did check the route and also what we should see on the route. Our guide was oldish guy (I don't remember his name) but I do remember what he said, what kind of information he gave us. To my shock and disbelieve I found that we have been told porky pies. For example - famous Clothespin - he said it was surprise for the city which was unveiled in 2000 and cost several millions. Then I found it's not truth, the installation was in 1976. Another example was information about red metal sculpture Iroquois at the Benjamin Franklin Parkway. According our guide after 7/11 each American big city got a few pieces of metal from the terrible attack on the Twin towers and this sculpture is made from them. No is not, I found that the sculptor Mark di Suvero created "Iroquois" between 1983 and 1999 and this large, red steel sculpture was installed in Philadelphia in 2007. That's the reason why I gave only two stars.

  

  

  

  

  

  

  

• Great tour of the city,...

  Chrishelle M,Jan 11, 2026

  - Review from Viator

  4.00

  Great tour of the city, great place to start to get an idea of things to focus on. Do the whole loop first .

• Not worth the money

  CynG CO,Dec 30, 2025

  - Review from Tripadvisor

  2.00

  Pick up a map at the visitors center and take the Serta instead. This was a waste of money and not worth the price, even with a TripAdvisor coupon. Open air top is too cold but sitting downstairs means you are looking thru ads on the windows and can’t take photos. Ruth was our tour guide on the second leg. She was the most negative guide we’ve ever heard- complaining about traffic, that things weren’t real, mentioning a building AFTER we passed it and a snarky comment about everything we passed (but not in a joking way). Really a bummer and uncomfortable energy. Two stars since there are two tour companies and a ticket can get you on either bus. Still, they only come every 30 minutes so you spend a lot of time waiting if you get off. Stop 15 at the Rocky steps was just the right amount of time.

• The day after Christmas tour

  Victoria C,Dec 27, 2025

  - Review from Viator

  5.00

  Harris & Keith were fantastic! Their knowledge and pride in Philadelphia truly stood out. My son and I learned a lot—thank you for an amazing tour!

• Great historical and architectural overview of Philadelphia

  littlegirlblue,Dec 15, 2025

  - Review from Tripadvisor

  5.00

  This was a fun way to get an overall perspective on downtown Philly. Our guide was extremely knowledgeable, particularly about the history, buildings and architecture of Philadelphia. He was also a total hoot!!

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