Step-by-Step: From Booking to Drop-Off 1. Easy Online Booking Travelers select their preferred transfer option (e.g., One Way Miches 1–5 Pax) on Viator. They provide flight details, number of passengers, and hotel name so your team can arrange a smooth pickup. ⸻ 2. Booking Confirmation Once booked, the traveler instantly receives a confirmation email with all transfer details — including pickup instructions, your local contact information, and emergency support numbers. ⸻ 3. Pre-Arrival Coordination Before the traveler arrives, your operations team monitors incoming flights for delays or early arrivals. The assigned driver is notified in real-time to ensure on-time pickup. ⸻ 4. Meet & Greet at Punta Cana Airport Upon arrival, the traveler exits customs to find their driver holding a sign with their name in the arrivals area. The driver greets them warmly, helps with luggage, and escorts them to the vehicle. ⸻ 5. Private, Comfortable Ride The traveler boards a modern, air-conditioned vehicle reserved exclusively for their group (1–5 passengers). Bottled water and assistance with luggage are provided. The scenic drive to Miches Playa Esmeralda takes approximately 1 hour 45 minutes, depending on traffic. ⸻ 6. Drop-Off at Destination The driver delivers the traveler directly to their hotel, villa, or resort entrance in Playa Esmeralda, assists with unloading luggage, and confirms that all belongings are accounted for before departure. 7. Optional Return Transfer If the traveler booked a round-trip option, the return transfer is pre-scheduled for pickup at their accommodation on the departure date. The same level of comfort and reliability applies for the return ride to Punta Cana Airport.