What‘s Included

Meeting and Pickup

What To Expect

Reviews

• Combined ticket not good value for money

  Belinda C,

  Dec 5, 2025

  - Review from Tripadvisor

  3.00

  Went for a combined ticket including Christmas Market, Schonnbrun Palace tour and orchestral concert in the Orangerie. arrived at 15:30, expecting a spectacular Christmas Market, under the impression that it cost others €25 to get in. Actually it was free to get in. For such a special setting, we expected double (or more) the number of stalls that were there. Food voucher included in the ticket was good as we also got a free mug for hot drinks. The palace tour was rushed and a bit disorganised, taking only 25 minutes to get around, but the rooms were spectacular. The toilets in the market cost €1 per visit and some of the ladies facilities were “kaput” with the cleaning lady telling us to use the gents instead - where men were using the urinals!!! The concert itself was ok-ish. Accomplished musicians and opera singers, but we only knew two of the pieces in the first half and the acoustics weren’t that great. We have attended several orchestral concerts before and thoroughly enjoyed them. But we were bored at the Schonnbrun concert, so left after the interval. Overall, did not enjoy the afternoon/evening as much as expected and did not consider the combined ticket, costing €142.00pp, good value for money.

• Very poor

  Andy,

  Dec 1, 2025

  - Review from Viator

  1.00

  Paid allot of money to have a reasonable seats. We were defiantly placed in the rear seats. It was very poor sound quality in the hall

• I do not recommend this place

  Frederikke W,

  Nov 29, 2025

  - Review from Tripadvisor

  1.00

  My family and I went to a Mozart and Strauss concert on November 28, 2025. Unfortunately, the concert and the venue did not live up to my expectations in any way. The place looked “cheap” with plastic chandeliers and various lighting installations and they spent the entire concert looking at someone’s neck, as we couldn’t see anything, even though we had bought “A” seats. The entire first part was slow and boring, and several of the audience left the concert during the intermission. I have been to the kultursalon last year, and I can definitely recommend it. They have the audience with them, and the place exudes Viennese culture.

• Nice manner and sense of humour

  Brenden W,

  Nov 28, 2025

  - Review from Viator

  5.00

  Glad we saw the gardens even though is November. The palace is opulent and beautiful. Guide Lisa excellent. Nice manner and sense of humour

• The room is very nice...

  Camille P,

  Nov 27, 2025

  - Review from Viator

  2.00

  The room is very nice with projections. However, the acoustics are really not good. The concert lacked intensity.

• Unfortunately the room of...

  AlbaValeria D,

  Nov 20, 2025

  - Review from Viator

  3.00

  Unfortunately the propaganda room was busy with a congress and for this we were taken to a small room inside the palace and near the entrance. The concert was very good, but the venue was not as seen in the photo of the site. It was less than expected by the place

• Delightful classical music

  elizabeth b,

  Nov 15, 2025

  - Review from Viator

  5.00

  It was a delightful experience! Easy taxi ride from vienna city hall to Schonbrunn palace about 25 euros. The concert was intimate, less than 90 guests. The music was timeless and fantastic if course with very skilled 7 musicians and 2 opera singers. Bonus was a tour of Maria Theresia’s bedroom adjacent to the White and Gold music room.

• The musicians and singers...

  Peter R,

  Nov 12, 2025

  - Review from Viator

  5.00

  The musicians and singers were excellent. The surroundings were wonderful and we were fortunate to attend at the same time as the Xmas market in the grounds of the palace It was a great experience

• Terrible service & cafe dinning

  574rosied,

  Nov 10, 2025

  - Review from Tripadvisor

  3.00

  Concert was good , very entertaining. The experience was terrible , the dinning part was awful , waiters were rude & very unprofessional, not at all what I expected from a British Airways business class experience. Very disappointing, all the way to Vienna to be treated so badly & queue 20 min for the toilet in the cafe where we were dinning . Such a shame BA you got this one wrong .

• OK, rather touristy

  nelsonlc2015,

  Nov 2, 2025

  - Review from Tripadvisor

  3.00

  For the superb location at Schonbrunn Palace, and beautiful pictures of the venue online and in brochures, we expected a wonderful concert experience. After passing the pleasant entry, it was downhill all the way. We were asked to line up, to exchange tickets for physical ones, then line up to check in our coast. We were then guided to a large room where an ever larger queue of guests waited to enter the orchestra hall. The orchestra hall itself is a very long and narrow room, so those poor guests who selected the cheapest section C tickets probably could hardly see the orchestra. We had paid for the A tickets. which was a very nice section up front. From the photo advertismanets, we expected to be in a beautiful theater in the palace. However, it was really a plain long room, with projections of leaves on the ceiling, which looked fantastic in photos, but somewhat tacky in person. The orchestra was OK, but the conductor did not control the various instruments in timing and volume. So we sometimes heard only the brass accompaniment overwhelming the string melody. There were 2 signers - a soprano and tenor - who sang and acted well, but their voices (which were loud) were frequently drowned out by the even louder orchestra. Overall, it was an OK experience for the sake of the location. For a high quality musical performance, we recommend sticking to performances at Staatsoper or Volksoper, or one of the concert venues in the inner City. This is a concert primarily for tourists - we hardly saw locals.

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