What‘s Included

What To Expect

Reviews

• False advertising - a scam

  George W,

  Oct 6, 2025

  - Review from Viator

  1.00

  You had one job and didn’t do it. I paid for a tour in English. ALL of the tour in the palace by the guide was in Spanish. We were handed an audio guide and told we were on our own. If I had wanted to do that, we would not have booked a tour. Terrible experience and a waste of time and money.

• Very Disappointed

  Lynn W,

  Oct 6, 2025

  - Review from Viator

  1.00

  The office contacted me by email the day before our scheduled tour informing me that the tour start time was changed to start a half hour later. I immediately emailed back that I had another tour scheduled immediately after this tour & confirmed that we would return on time. They assured me I would be back in plenty of time. We got to the office early & 15 mins after the tour start time they still didn’t have a tour operator there but told me someone would arrive soon. A half hour later someone finally showed up. We found out from the replacement that the original English speaking guide called in sick. The company then combined our English speaking group with the Spanish & French speaking groups. The poor replacement had to translate in all three languages to the three groups they combined. All of us were subject to repetitive explanations, on the drive as well as at the palace, in 3 different languages. She kept apologizing for her lack of proper English (to her credit she did a decent job under the circumstances). However, it was awful waiting for her to keep repeating the same thing in 3 different languages. We all only got to see part of what we should have seen because of this. Not to mention all that noise & confusion gave us all splitting headaches. We saw people walking thru the palace themselves with audio headsets, like in a museum, with numbered exhibits. We asked at the front desk & was informed that there were audio guides available in every language but it would cost an additional $1000frn/person & was not included in our ticket. Since we paid $65/person & the tour was more than half done, we decided it was not worth it at that point to pay any more money. Why didn’t Viator offer us the head sets instead of making all of us suffer thru a timely & tedious triple presentation of each room!! IT WAS AWFUL!! We got nothing out of that experience! If you want to visit the palace I would recommend that you take a uber to the Palace & rent the headset. Sadly I was really looking forward to going to the Sisi Palace. We were on a Viking cruise that was supposed to take us there but the Palace was closed the day our boat was in port. I am sure the tour with Viking would have been 100% better since they do everything first class.

• Tour in Sissi Palace

  Passport617765,

  Sep 10, 2025

  - Review from Tripadvisor

  5.00

  This was a very exciting palace with full of interesting history. Driver/tour guide was very friendly and informative. A nice tour in all.

• Enjoyed the trip and the...

  dld0121,

  Sep 2, 2025

  - Review from Viator

  4.00

  Enjoyed the trip and the guide was very knowledgeable. It was too much to expect her to have to speak in both English and Spanish within one group. This ended up wasting a lot of time for all. Charge more if you need 2 guides, it would provide for a far better experience.

• Historic Palace tributing Sisi

  Gary W,

  May 22, 2025

  - Review from Viator

  4.00

  Great access to a historic palace that celebrates Sisi..lots of paintings and photos of her and her family.

• Spanish guide to Sissi residence

  Simona S,

  May 18, 2025

  - Review from Tripadvisor

  5.00

  The minibus took us to the summer residence of Sissi, to accompany us c was the Spanish guide, Susanna, was very nice, professional, nice and it was a pleasure to spend the visit with her. Thank you ❤️

  

• Not living up to our expectations

  ppcs27,

  May 15, 2025

  - Review from Tripadvisor

  3.00

  Interesting from the historical point of view but disappointing by the visit and especially the very different gardens. In addition, the groups follow one another and it quickly becomes cacaphony with the translators.

• Sissi the legend continues

  AnaQ720,

  Nov 10, 2024

  - Review from Tripadvisor

  5.00

  Many things to say first marveled at the history of the Austro-Hungarian empire, the legend of Sissi and knowing his summer residence in Hungary, the Palace of Godollo where he found tranquility and peace and above all very surprised with our guide in Spanish...Esteban...who had been very close to our country Chile as he knew it very well and had lived here...which made our tour fascinating with a person very informed of the history life and legend of the Empress and Hungary wonderful country...highly recommended the guided tour by a Chilean at heart...

• No need of a guide

  Fabiana C,

  Oct 10, 2024

  - Review from Viator

  2.00

  Worth it to go by your own means and spend the day reading the story of the palace and walking the lovely gardens. Not worth it to go with a guide, since the palace is so small.

• Too much time invested to see the Palace quickly

  Rosa N,

  Oct 6, 2024

  - Review from Viator

  4.00

  Too much people and there is not time to visit the Palace, gardens and to see careefully the building and spaces. It is a pity to invest long time in travellibg and wainting people of the group that dissapear. At the end, three hours invested yo see in one hours the Palace. Habibg said that, the guide was excellent.

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