What‘s Included

Reviews

• Worst tour experience...

  AdamJoseph G,

  Feb 22, 2025

  - Viator

  1.00

  Worst tour experience ever - overpriced and uninformed guide. Tour guide missed the essential highlights of the city that we had to later pay another service to take us. Car broke down with no replacement, forced to walk back to hotel in the heat. Shame on you Viator, travellers paying good money for a tour deserve much better.

• well worth the money plus great day out

  Diane f,

  Sep 28, 2024

  - Viator

  5.00

  Penang hill was great the ride and the views over looking Penang plus the ride back down. Lunch was very nice and the guide was very helpful and new want he was talking about

• Key Penang Sites in one day with absolute customization

  Jiri P,

  Sep 13, 2024

  - Viator

  5.00

  The tour I took today with the guide Ranjit was perfect. While I have been unlucky with the weather - in the morning it was raining non-stop, Ranjit reshuffled the itinerary to make most of the day and left the trip by the funicular to the afternoon when the sun started to shine again. He was most knowledgeable and I deeply enjoyed conversation with him answering my endless questions. A wonderful day.

• Overpriced for Just a Driver

  Jerilyn B,

  Jul 14, 2024

  - Viator

  2.00

  In all my years of travel, this is the first time I didn't tip the guide...well, he was actually just a driver, not a tour guide. I was picked up on time, but when I got in the car, there was a faint smell of cigarettes. The car was otherwise clean, but I can't stand the smell of cigarettes. The driver didn't introduce himself or ask me anything about myself (e.g., where am I visiting from, how long will I be in Malaysia, etc.) The ONLY reason I know his name is Ong is because it came up on my caller ID when he called to let me know he had arrived at the hotel to pick me up. Other than that, we were like literal strangers. There was no friendliness at all and the entire trip was filled with awkward silence as I was traveling solo. He did a lot of coughing inside the car with windows raised and, given that he didn't cover his mouth, I was very uncomfortable with the germs circulating in the car. My biggest gripe was the fact that this "tour" is grossly overpriced for what I received. Reading some of the other reviews, it sounds like other guides/drivers offered more commentary on the sites which is what I was expecting for the price I paid. But, I literally only had a driver for a few hours who dropped me off at each site and left me to figure out what to do and where to go on my own. I could have saved a lot of money doing Grab rides to take me to sites rather than paying $220 USD for a driver. I specifically book tours to have someone explain to me what I'm seeing, the history and cultural significance of things. Instead, I got an overpaid driver who only occasionally called out the names of buildings during the drive, then dropped me off at sites and left me to my own devices. Is that worth $220 USD? I certainly don't think so. Even when he dropped me off and was giving instruction by pointing in the general direction where I was to go and telling me where to meet him, it was often difficult to understand him. I basically had to use context clues to figure out what I was supposed to do. Overall, maybe I just had bad luck with the driver assigned to me or maybe he was supposed to provide more detailed information and just wasn't feeling it today. Either way, I feel like I got robbed with the amount of money I spent.

• A perfect day trip of Penang

  Jeff Z,

  Jun 20, 2024

  - Viator

  5.00

  I ended up being the only person on tour so it was a very exclusive experience. The guide was extremely knowledgeable and knew the history of various sites in-and-out. He also planned out perfectly regarding what to see first, which helped minimize traffic jamming and crowding issues. The trip included a lunch, which was a delicious sample of various local cuisines. I would recommend this trip to anyone who is on a compact schedule and wants to see the highlights of Penang in a day.