Private Tour
Mobile ticket
When it comes to ultimate services, warm hospitality and professionalism we perform our utmost and that’s how we stand out among all the travel companies. The products and prices OUROS Travel offer, the services we deliver, the policies we set, the trust we create, the personal attention we pay are few of our specialties. To present an elaborated view of our specialties and give you undeniable reasons to book with us, hereby is a short yet effective list:
- Real & authentic experiences
- High quality and excellent services
- Value for money
- Best price - no hidden costs
- Responsible & sustainable travel
Infants are required to sit on an adult’s lap
Suitable for all physical fitness levels
The duration of transfers are approximate, the exact duration will depend on the time of day and traffic conditions.
Each traveler is allowed a maximum of 1 suitcase and 1 carry-on bag. Oversized or excessive luggage (e.g. surfboards, golf clubs or bikes) may have certain restrictions, please inquire with the operator prior to travel to confirm if your excess luggage is acceptable.
Arrival transfer: After you have collected your luggage, please head to the exit gate where you will be met by our representative who will be holding a sign with the lead passengers name. Waiting time: maximum of 90 mins after your flight's arrival.
Departure transfer: We will pick you up from your Hotel lobby for the departure to the airport. Waiting time: maximum of 30 mins.
You will be charged 100.000 VND/hour if your driver has to wait for more than allowed waiting time.
For a full refund, cancel at least 24 hours before the scheduled departure time.
90-minute free waiting time for arrivals (120 minutes if flight delayed)
Private transportation
Meet and greet with the name sign
30-minute free waiting time for departures
1-way transfer
Air-conditioned vehicle
No hidden costs
Insurance and other personal expenses
Additional waiting fee (100.000 VND/hour)
Tips (optional)
Van/Minibus: Ford Transit, Hyundai Solati
Pickup included
VIP Van: Dcar, Hyundai Solati
Pickup included
Minivan/MPV/SUV: Toyota Fortuner, Toyota Innova, Toyota Rush, Toyota Avanza, Mitsubishi Xpander, Suzuki XL7, Kia Sorento, Ford Everest...
Pickup included
Sedan: Toyota Vios, Honda Civic, Hyundai Accent, Toyota Altis, Toyota Camry, Chevrolet Cruze, Kia Cerato, Ford Focus...
Pickup included
24 reviews
Total reviews and rating from Viator & Tripadvisor
Veny T,
Apr 20, 2025
- Viator
Transfer from sapa to hanoi, pretty good, it would be better if the driver is able to speak basic english
Veny T,
Apr 20, 2025
- Viator
The driver is polite and gave a good service, but unfortunately the car is too small for 4 person and it would be better if the driver is able to speak basic english
Suma M,
Mar 29, 2025
- Viator
We took this transfer from Sapa to our hotel in Hanoi. Although the booking form only had a drop-down selection of Hoan Kiem in Old Quarter, i mentioned my drop-off addrtin special requests. The operator promptly noticed it and me tioned corect pick-up and drop-off points in their confirmation message. The driver could only barely speak English, so we used Translate a lot. He stopped at decent places in between. He drove well and helped with luggage too. They informed us well in advance about a delay due to traffic.
TienSeng C,
Feb 13, 2025
- Viator
everything from liaising with the coordinator to the day of travel was smooth. price is reasonable. special mention to my driver Mr Hùng, very nice and efficient. drive safe. although there is a language barrier between us, he still tried his best to accommodate our enquiry
pkgoel,
Jan 22, 2025
- Viator
Very efficient and courteous driver. On time pick up. Spacious vehicle, service with smile.....,,..... will repeate again. Value for miney
4.92
3.50
4.96
4.82
4.84
4.98
4.58
4.97
5.00
4.92
5.00
Operated by OUROS Travel