What‘s Included

What To Expect

Reviews

• Ella to Kandy

  Hamish M,

  Aug 7, 2025

  - Viator

  3.00

  Good train ride, someone sat in our seats but got others. Paid a first class price and got second class reserves seat. Ticket price was £14 and charged £50 so a very big mark up. Would go direct to a local agency next time now I know someone.

• Watch out during festival season (Perahera)

  Isaac S,

  Aug 5, 2025

  - Viator

  2.00

  Booked tickets through Viator from Ella to Kandy on 7/18 for a train on 8/4. Cost was $44 USD and got a “confirmation” that seats were reserved. Early in the morning at 4:30am on the day of travel we got a notification that the tickets could not be fulfilled due to heavy travel day (late July Perahera festival). The reason I gave two stars instead of one was because the agent from Mahaweli tours that was servicing my trip via the Viator purchase was helpful. They gave me some alternative options. Was able to take a tuk tuk about an hour backwards on the train line to Badulla. Bought two tickets there all the way to Kandy for 1300 LKR ($4.00 USD). Buyer beware

• Good organization for reserved tickets

  Patrick B,

  Jul 31, 2025

  - Viator

  5.00

  Great service with constant communication through Whattsapp. We received the tickets at around midnight before our travels and everything went smoothly. No need to do anything at the station other than finding the right carriage and avoid the masses that did not preorder 😅 while the tickets are more expensive than if ordered ordinarily it is very handy to have local help and assistance with the process.

• Reliable service, e-tickets

  Meggy W,

  Jul 30, 2025

  - Viator

  5.00

  Reliable! Once you book, they will contact you via WhatsApp to let you know that you will receive the train tickets by email, directly from the railway company, in the night before you leave, just trust them. Only then you will know what class and which seats you will have, they can’t tell you earlier, but trust them that you will be on the train. You will receive the train tickets as a ‘confirmation email’, with a Sri Lankan / English ticket (top is blue) with your seat numbers on it. This is an eticket and you don’t have to get printed tickets, so skip the line on the railway station. You can app them any time and they will be happy to answer your questions.

• A special trip to remember made convenient

  WILLIAM C,

  Jul 13, 2025

  - Viator

  5.00

  Easy to organise, friendly service and beautiful views. I would reccomend anyone who wants to come to Sri Lanka to take this train, and this is the best service to arrange it with!