What‘s Included

Meeting and Pickup

What To Expect

Reviews

• Excellent service

  Relax56219229154,

  Oct 18, 2025

  - Review from Tripadvisor

  5.00

  What AN amazing company. They assisted me with a transfer from Ilha Grande and a boat tour at the very last minute. They got the captain to wait for me. Absolutely going above what was required. Highly recommend.

• Holiday with kids

  A5945OPvirginiel,

  Apr 19, 2025

  - Review from Tripadvisor

  5.00

  Good organization and friendly and available staff. The transfer was smooth in a small clean and comfortable coach, we were taken care of from arrival in Angra Dos Reis to get on the boat.

• Easy ride with slight confusion

  stephaniebB5835VU,

  Feb 21, 2025

  - Review from Tripadvisor

  4.00

  The drive from Paraty to Angra dos Reis was good. But then it was a little disorganized. We were told where to line up, but were not handed a ticket. Later, when I was already in line, I received a ticket saying that I was wanted. Then suddenly all Paraty tours employees disappeared. But the boarding worked wonderfully.

• Apparently the 0830 departure does do pick up

  Joe C,

  Jan 9, 2025

  - Review from Viator

  2.00

  We were told the 0830 departure did not have hotel pick up, yet we drove around Paraty for 40 minutes picking up every other passenger, despite having been at the pick up at point at 0830 ourselves. Find an operator that’ll stick to their word.

• Good and Bad.

  Getaway800164,

  Nov 22, 2023

  - Review from Tripadvisor

  3.00

  A mixed review here. First time in Brazil and we wanted to go to stay for a few nights on the island of Ilha Grande. We had booked accommodation but otherwise knew nothing about the island. The guy in the office, (Renan?) was very keen to sell us a package of pick up from our Posada, transport and ferry ticket. We told him we would have all our luggage as we would be going on from there to Rio. It was certainly more expensive than other companies offering a similar service. At no time did he ask where on the island we were staying or mention the fact that there are several ferries going to different locations on the Island. He just booked us on one. On the day of travel our pick up was late ( we had to get our hosts to call the office to see if they were coming). It eventually arrived (no apology or explanation). We were told 8;30 but be ready at 8:10. Van arrived 8:45 so 35 minutes hanging around. When we arrived at the ferry terminal it was only then we found out by chance (talking to another Paraty tours rep Jasmin) about all the other ferries and that we were in fact booked on a ferry going nowhere near where we needed to be. Jasmin was excellent and managed to book us on the correct ferry but we did, in fact, have to pay for our luggage. The office were not prepared to help with that. As I say, Jasmin was excellent but the office could have done much better by asking a couple of simple questions to make sure they were sending us to the right place. A bit too keen to get the money we felt.

• I would not recommend using this service

  Alexander W,

  Sep 29, 2023

  - Review from Viator

  2.00

  We paid extra to get picked up from our accommodation but the tour operator was so badly organised (constantly asking where our address was) that we gave up and just dragged our luggage to their office to ensure we got on the bus. They delayed the departure by one hour and spent extra time trying to find the other passengers before finally departing. We were so late we missed our connecting boat. Another delay til we finally got to Ilha Grande. We were so stressed and exhausted by the time we arrived. Not a good experience.

• Disorganised and expensive

  Sharon P,

  Sep 28, 2023

  - Review from Viator

  1.00

  I would not use this service again nor recommend it. It was more expensive than other options and very poorly coordinated which resulted in all three of our parties being collected late, waiting longer than necessary for the mini bus and missing the ferry transfer that was included. We booked the shuttle from Paraty to Ilha Grande to leave at 12:30 pm weeks in advance and provided our pick up addresses by email as requested. We were subsequently asked to provide our addresses three more times via different means including two different WhatsApp numbers. It seemed as if several different people were contacting us, and the system was not being updated. There was so much confusion and time wasted that two of us went into the office a day ahead to ensure they had the correct addresses, and they had some difficulty even finding our bookings in the system. One of our parties decided to walk to the agency with their luggage rather than risk not being collected but no discount was offered. We had to direct the driver to the address of another passenger’s hotel when we realised the bus was at the wrong location. It was stressful but at least we got there in the end albeit more than an hour later than expected.

• Late, paid for service that was not delivered, terrible

  Paul S,

  Sep 28, 2023

  - Review from Viator

  1.00

  Terrible and unorganized. I paid for a pick up service to find out is was not pick up then they asked me to carry my luggage 1 km to the depot. We missed our connection

• Fast, efficient and safe service

  871samehm,

  Aug 1, 2023

  - Review from Tripadvisor

  5.00

  Contact us on WhatsApp to verify details, they came to pick me up from the hotel right on time and the vehicle is comfortable and new.

• transfer booking

  Explore04863804831,

  Jan 5, 2023

  - Review from Tripadvisor

  3.00

  If you do not speak English, please be prepared to do as much as you can via WhatsApp prior to leaving. We were part of a shared route that we expected to leave at 8:30 but only arrived at 9:00. You get to Angra dos Reis around 11:00 and head over to the pier where you'll need to show your ticket and get in one of the five queues. The driver was very kind but it was harder for us to figure out what was going on before then.

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