Private Tour
Mobile ticket
Private door-to-door transfer service from JFK or La Guardia (LGA) airports to Manhattan Enjoy private yet affordable transportation and skip the stress of taxis or shuttles. Simply call the operator upon arrival for immediate pickup. Choose from comfortable and spacious vehicles: a sedan that seats up to 3 people, a minivan that seats up to 5 people, or SUV that seats up to 6 people.
Service animals allowed
Suitable for all physical fitness levels
For a full refund, cancel at least 24 hours before the scheduled departure time.
Each traveler is allowed a maximum of 1 suitcase and 1 small hand bag. Oversized or excessive luggage (e.g. surfboards, golf clubs or bikes) may have certain restrictions, please inquire with the operator prior to travel to confirm if your excess luggage is acceptable.
Show My Car feature to easily contact driver upon arrival and track your trip
Airport Fee
Meet and assist by professional chauffeur
Congestion Fee
Tolls if taken ($7.46 to/from JFK or LGA)
Gratuities (up to the customer's discretion)
LaGuardia Airport
East Elmhurst United States
John F. Kennedy Intl Airport
Jamaica United States
SUV - max 6 passengers
Pickup included
SUV - max 6 passengers
Pickup included
Sedan - max 3 passengers
Pickup included
Minivan - max 5 passengers
Pickup included
Minivan - max 5 passengers
Pickup included
Sedan - max 3 passengers
Pickup included
186 reviews
Total reviews and rating from Viator & Tripadvisor
E3762VMmagdalenas,,Feb 16, 2026
- Review from Tripadvisor
Horrible experience. I used Carmel for the past 40 years and this was my last time. They sent a driver to the airport who could not lift my suitcases (2 small and one large) into the car. Wanted to charge me $20 for a larger vehicle. Got them to refund the extra charge but it was a fight. Replacement vehicle took 40 minutes to arrive. Driver had my name but no Carmel sign. It was an Uber vehicle with dirty tissues on the floor.
neil s,,Feb 16, 2026
- Review from Viator
After a delayed flight called up carmel and a car was sent within 15 min .lovely chevey suburban and a great and paitent driver got is to the hotel as quickly and safely as posssible despite the new york traffic
Renee P,,Feb 15, 2026
- Review from Viator
They trick you with the wording and then don’t show up. I do not reccomend booking them. Like at all. I ended up having to hire another company to take us to our hotel because they didn’t show up and tried to blame it on me. Such a scam. Viator was also Jo help at all in resolving.
Inspiration613494,,Feb 13, 2026
- Review from Tripadvisor
The worst and scariest experience. The driver was swerving in and out of the car lanes. We asked several times if he needed to stop for coffee or take a break. He ignored us. I submitted a complaint to the company and have yet to hear back. They do not value their customers or care about their safety.
Margaret G,,Feb 5, 2026
- Review from Viator
The driver was quick, polite and professional. Communication was great. I found my car and driver right away and the drive was great.
Cara Y,,Feb 2, 2026
- Review from Viator
Operator neglected to tell me how to ID my driver & the vehicle type (color make/model & driver name). I had to call back to obtain this info. Wasn’t a big deal but a f/u call could have been avoided.
Andy G,,Feb 2, 2026
- Review from Tripadvisor
The driver was good but the overall experience was not user friendly. The ticket didn’t state how to connect with the driver & didn’t have a phone number to call so I had to find the original booking email. The person on the phone asked for all of the same information that I provided upfront along with additional details that should have been available based on our flight information. Will not be booking with them again.
Robert B,,Feb 2, 2026
- Review from Viator
The driver was great! Pickup was promt. He got us iinto the City without a hitch and the price was very competitive. However, the car was not we expected. The photos advertising this service showed glamorous, classy cars. This car was a well used Honda or Nisan. So it wasn,t the upscale experienct I expected. But it got us from JFK to Manhatten just fine.
AMY P,,Jan 31, 2026
- Review from Viator
How to find your driver, what information you will need to give by phone if you cannot find your driver, the layout of the airport (including the letter/number meeting area of the airport).
Delva P,,Jan 25, 2026
- Review from Viator
Very courteous and safe driver! We were picked up very quickly and the driver immediately took our luggage and loaded it carefully.
Operated by Carmel Car & Limousine Service