Available languages
3 hours
Mobile ticket
Make your trip to Japan experience as relaxing as possible with a shared transfer to your Tokyo central city from the Narita International Airport. Get whisked away in comfort and style in our van/coach. We can travel from Narita Airport to all 23 wards of Tokyo City in the hotels with telephone number start with '03' (eg: 03-xxx-xxxx), dropping you right at the doorsteps of your hotel, apartment, etc. Enjoy stress-free comfort and convenience. Book a seat in this shared ride door‐to‐door transfer for a comfortable ride.
Public transportation options are available nearby
Infants are required to sit on an adult’s lap
Suitable for all physical fitness levels
Hotels with telephone no. start with '03' (eg: 03-xxx-xxxx)
Minimum of 4 Adult fares to activate the service.
Baggage: One Big Suite Case & One Hand Carry per Passengers,
Additional baggage: Please check with us & indicate under "Special Requirement".
Itinerary Frequently Asked Questions:
1. How can I locate Cherry Tomato’s driver and vehicle
You need to go to the “Meeting Point” which indicated in your reservation confirmation or service voucher. Driver will hold ‘Cherry Tomato’ Sign Board to meet and greet you.
2. What should I do if my flight or train is delayed
For airport, seaport and train-station pick-ups, we indicate ‘maximum waiting time’ in our service voucher, if you are not able to be picked up on time, Please contact our service center. We understand that there may be issues beyond your control which could lead to unexpected delays. Therefore, by providing your flight, train, or cruise details upon booking, our staff is able to track your actual arrival time and will adjust your pick-up time accordingly.
3. Where are your pick up and drop off points
We provide a Door-to-Door service. We will pick you up from the Airport terminal you arrived and take you to the address where you want to go to.
On departure we will pick you up from your address and drop you off at the terminal from which your flight leaves. (Noted that all flight details and address info are based on the booking form which you filled in.
4. Where will you wait for me at my hotel/apartment/home
If you are going to your destination from a hotel, normally please wait at the hotel lobby. (you will receive departure notice one day before service day, around 5 PM). If being collected from an apartment or your home, please wait outside by your main door. If apartment or home unable to reach due to narrow streets and our vehicle size, will decide meeting point nearby.
5. What if I get to the airport too late and miss my flight
We normally set your pick-up time to get you to the airport 2 hours or more before your flight.
6. How far in advance do I have to make my reservation
We accept bookings 13months in advance, for last minute travelers, we recommend you book at least 72 hours in advance to ensure that we have enough time to process your request. However, we will do our best to accommodate last minute requests even before your flight take off. Take note booking is subject to availability and confirmation.
7. Can passenger travel with a wheelchair
It can be arranged only if we were informed. You must inform us in advance if there are passenger needs wheelchair or travel with a wheelchair. A rental wheelchair for mobility also can be arranged in advance.
For a full refund, cancel at least 24 hours before the scheduled departure time.
This service is available for arrival flights with an ETA from 04:00 to 20:59 only. Your driver will pick you up from the Narita Airport terminal to all 23 wards of Tokyo City hotels with telephone number start with '03' (eg: 03-xxx-xxxx) dropping you right at the doorsteps of the address where you want to go. This is a door to door service, cheaper than a taxi, more eco-friendly than your personal car and more comfortable than the public transport. When you book, you will need to advise your flight details and Tokyo city hotels details. You need to go to the “Meeting Point” which is indicated in your reservation confirmation or service voucher. Your driver will hold a ‘Cherry Tomato’ Sign Board to meet and greet you. Will wait at meeting point 45 minutes after ETA until 80 minutes after ETA Will depart as soon as all passengers turn up. Distinctive and dependable for on time pick – up and deliveries. Our gracious professional drivers will get you to your desired destination as quickly and safely as possible.But we cannot guarantee an English-speaking driver. Our Cherry Tomato customer support representative are always happy to assist you with all your questions or services concern about your trip in Japan.For emergency assistance during your Japan visit, you can contact our Emergency Assistance Team 24/7.Please booking now. Please note : • Minimum of 4 Adult fares to activate the service. • Baggage: One Big Suite Case & One Hand Carry per Passengers, • Additional baggage: Please check with us & indicate under "Special Requirement" • Door-to-door service available 7 days a week Early morning / Late night : No surcharge Please provide : • full name and age for all guest • service date • flight details i.e. flight number, airport code, ETA/ETD • hotel details i.e. name, address, telephone and fax number; • apartment details i.e. building name & address • apartment host name, phone number and email address • guest contact number • total number of baggage
One-way shared transfer
Local taxes
Excess luggage charges (where applicable)
Narita Airport
1-1 Furugome Narita Japan
Pickup included
12 reviews
Total reviews and rating from Viator & Tripadvisor
diane g,,Sep 22, 2024
- Review from Viator
Our flight on air Canada was delayed causing us to miss flight. Got flight next day. They could not accommodate us the next day, same time, plus the accused us of lying emailing that they checked the airline and the flight took place! It did but we weren’t on it beacons the first flight was late. Airline gave us vouchers as proof we weren’t lying! They better have cancelled and refunded our money! I contacted them as quickly as I could as the entire situation was confusing and upsetting to begin with and they didn’t even bother to accommodate us in this bad situation
Loan B,,Mar 30, 2024
- Review from Viator
We had great experience with the airport transfer. The gentleman was on time and had to wait for us because our flight was delay and immigration process was long at Narita airport. Our driver was great with communication how to meet him at airport prior to our arrival and the day of arrival . We were very happy with the excellent service.
Sharon F,,Mar 29, 2024
- Review from Viator
Service was excellent. Si our Driver was excellent so caring . Was Waiting at designated place when flight was delayed . Nice to see smiling face on arrival. Very informative on way to Hotel. Highly recommend Service.
Sandra G,,Mar 29, 2024
- Review from Viator
The gentlemen were polite the transport was excellent the only thing was making them understand where we had to go but we got there in the end would recommend
Christopher H,,Dec 26, 2023
- Review from Viator
This was great. For about the same price as a shuttle bus we got a private luxury van. It was about an hour drive from Narita to the hotel so if we had paid a meter rate it would have been a lot more expensive.
Mavern S,,Nov 3, 2023
- Review from Viator
We waited at the wrong pick up area than the the driver. We did followed exactly the instruction. Wasted every body time. Miscommunication I guess.
Abner P,,Sep 27, 2023
- Review from Viator
Waited too long for the driver arrival I arrived timely to meeting point, but driver show up 55’ late
Julie F,,Mar 31, 2023
- Review from Viator
Wonderful service . Our flight was 39 minutes delayed and our drive was there to meet us with our names clearly written. Luxury transport the seats where so comfortable. Thank you
bhcdjmtdds,,Aug 6, 2019
- Review from Tripadvisor
Although we were met easily at the airport pick up point our driver was.... terrible. We landed at approximately 6:30am cleared customs and got our luggage super fast. We met our transfer and another family also was wait. We literally left the airport and was on the road by 7:15. The driver announced that it would take 2 hours to get to the city as it was “rush hour” When I looked on Waze it was showing 1hour 10mins!!!! This guy was driving 40 mile an hour on an expressway and long story short it took him 2hours 30 mins to drop us to our hotel! When we arrived I asked the hotel concierge if it should take over 2 hours and was asked if there was an accident or heavy traffic. Neither of which occurred. And that he drive was excessively long.
JosephCarlo G,,Apr 29, 2019
- Review from Viator
The service was great! Highly recommended to people who don't want to be hassled when they are staying in Japan
Operated by Cherry Tomato