What‘s Included

Reviews

• Meh.

  Reginice C,

  Apr 22, 2025

  - Viator

  3.00

  Lodging: we opted for the budget lodging; our camp was Mara Enkajiang. The tents have toilets and showers inside. The tent was large and clean. The beds were comfortable. The staff at the camp were amazing! Gilbert was the best! He was kind, hospitable, and a delight to be around. Thomas was also another staff member that should be highlighted. The food was so delicious and they pay so much attention to detail when plating. The camp was a highlight. The Driver/Guide: I’m not sure if I’m spelling his name correctly, Cosco, could use a bit more training. He is great at finding the animals and getting you to a good spot to see and capture photos. I would refer to him more as a driver, than a guide. He was on his phone for much of the drive, everyday, instead of engaging with passengers, literally, call after call. We were not provided with the water that was to be included, on the last day, one in our group just happened to find half a pack of bottled waters in the back of the truck and handed them out to us because we were so thirsty. On the last day, we thought the last stop was another pit stop to use the restroom and buy souvenirs. It was not told to us that this was our lunch stop which is self served, but because this was not clearly told to us we bought snacks. Once back in the vehicle, 2 in the group told us the meal was included and we were to eat there, but it was now too late. 5 of 7 in the group did not eat; we did not have our included lunch. Communication is severely lacking, and the driver was not in the best of moods most of the tour. Safari: we opted for the vehicle upgrade to br a land cruiser. Be prepared for a very bumpy ride, as the roads getting to the park are filled with pot holes, so just prepare, bring your meds! It was amazing to see so much wildlife. We were able to see 4 of the big 5. We did not see the rhino, but were happy to see so much wildlife. All said, the camp and camp staff saved this review from being lower.

• Personal advice to avoid.

  Faisal A,

  Mar 31, 2025

  - Viator

  1.00

  To a Perfect Safari Africa, My friend Tom and I (Faisal) have just completed a three-day (two night) safari trip with Perfect Safari Africa. We booked the trip via the platform Viator and went for the “3 Days Maasai Mara Guided Safari from Nairobi” option, which cost us £1,065.08. Even though experiencing the incredible animals of the Maasai Mara was a once in a lifetime experience, the ‘tour guide’ part of this trip did not meet our expectactions as paying customers. Here are the reasons why: Our guide (Castro), was rude, uncommunicative and did not deliver on all the services we had paid for in our total package. 1. Not once did Castro gave us a full run down of the three-day tour that we had purchased. We were often left guessing as to when the next toilette stop was, when lunch was planned or even what each day consisted of. Every time something was left unclear (which was most of the time), a member of the tour group itself was forced to ask him for these basic details, which he would then begrudgingly communicate. This created an uncomfortable atmosphere where members of the tour group felt awkward having to ask their actual trour leader for essential information. 2. ⁠Castro was either unable or unwilling to create any sort of positive group dynamic or vibe that would have been enjoyable for the tour group. For example, he spent most of the six-hour journey from Nairobi to the Maasai Mara on the phone, decided not to eat lunch with the group on our full day in the game reserve (compared to other groups all around us) and never even made an effort to greet us in the morning when we met for the pick up. Not onto that, he didn’t even both to learn all of our names (a total of seven people), which meant we simply clicked his fingers at us when he wanted our attention or wanted us to do a task, like gather all of the group after lunch (a task which he himself should be doing - not instructing a paying customer to do for him). This left us all with a feeling of merely being tolerated by him and definitely detracted from the whole experience. 3. ⁠Finally, on arriving back to Nairobi after our Safari tour, Castro dropped us off at the Nairobi Market. We told him that we had purchased the option to be dropped back off at our hotel, which we had in our booking confirmation email. When we told him about this, he dismissively said “the pick up is only one way!”. This lack of interest in his guests well being, as well as not delivering on the service that had been purchased, perfectly illustrated Castro’s complete indifference to the tour group and his refusal to provide the service that had been purchased. All in all, Castro is the worst tour guide I have ever experienced. His actions mean that we will never again book anything with Perfect Safari Africa or recommend this company to any of our family, relatives or friends. Please choose a different provider when you are looking to have the experience of a lifetime in the Maasai Mara.

• Family Safari

  TR G,

  Feb 19, 2025

  - Viator

  5.00

  We had an awesome time on this 3-day trip. All the accommodations etc. were just like it stated and the experience was excellent. Our tour guide was helpful and assisted my party throughout our journey. We were able to see the BIG 4 instead of BIG 5. We were unable to see the Rhino but we seen all the others and what an experience. Not to mention observing the Great Migration.

• Amazing safari

  Daniel B,

  Jan 18, 2025

  - Viator

  5.00

  Great experience. Got to see most all of the animals up.close and in thier natural habitat. Even got to see a leopard, which is rare fir January since the grass is so high. Would definitely recommend this tour

• Great experience - great guide!

  Scott R,

  Jan 2, 2025

  - Viator

  5.00

  This was a fantastic experience from start to finish. Our guide Robert picked us up from the hotel in Nairobi’s CBD and drove us that morning to the Mara. He was informative and had a great sense of humor. We had 2 game drives - a brief one the evening of the first day and a longer full day one the second day. We saw way more than we’d imagined - lion brothers sleeping and purring, an elephant scratching itself on a huge solitary tree, a hyena gnawing on a bone, impalas using their horns to fight each other and gain dominance, a cheetah finishing its dinner, crocodiles with their mouths open hoping for insects, hippos communicating each other with deep and loud growls. If you are lucky enough to get Robert as a driver you’ll also learn the differences between the animals, plenty of history about the park, and the catchphrases “in the box” and “the champion vehicle”. He was consistently prompt and always very safe. The Masai lodge we stayed was also excellent - a common dining area where we could relax before and after the drives and tents that truly had everything. At the end of the experience, we spent some time with the Masai village and got some priceless stories and history.