What To Expect

What‘s Included

Reviews

• A must do if in Monteverde!

  I3166HAdank,,Feb 19, 2026

  - Review from Tripadvisor

  5.00

  Awesome time and great staff. Tarzan swing will stop your heart but oh so worth it.

  

  

  

  

  

• Unfairness

  SarahMarie L,,Feb 18, 2026

  - Review from Viator

  1.00

  I am extremely disappointed with this company’s lack of fairness and customer care. We booked an excursion for the same day and were told transportation could not be arranged because we were outside their service area. As tourists unfamiliar with the area, we took the initiative to arrange our own transfer so we could meet their required time. The transport company confirmed a 10:30 AM pickup, but they never showed up, leaving us stranded and at a $300 USD loss. We notified the excursion company by WhatsApp, email, and through the app at 11:00 AM , well before the meeting time , to cancel because we had no way to get there. They can clearly verify that the service was never rendered. Despite this, they refused to issue a refund for the $205 excursion. This shows a complete lack of understanding and customer service, especially given that we acted in good faith and provided advance notice. Very upsetting and disappointing experience. I would not recommend booking with a company that refuses to be reasonable when circumstances are clearly beyond the customer’s control.

• Fun exciting and safe!

  Andrea B,,Feb 10, 2026

  - Review from Viator

  5.00

  Very fun, a few short runs then two very long gorgeous runs- if you are under 220lbs def do the Superman pose and the Tarzan jump! Repelli by was kinda lame super short 🤷🏻‍♀️staff was all friendly and I felt very safe

• Craziest zip line experience I have ever done

  harveysY5836IW,,Feb 10, 2026

  - Review from Tripadvisor

  5.00

  Absolutely mental, at one point I was soaring above an eagle. Staff very chill as well. You get a lot for the price.

• Experience good. Staff good. Customer service not good.

  WestTrainLake,,Feb 4, 2026

  - Review from Tripadvisor

  2.00

  Pro - We had a wonderful time overall. Staff were excellent. Rides felt safe and were exciting. Con - It was very windy the day we were scheduled. They could not allow us on the "longest fastest zip line". That was the reason we booked with this company. We understand weather is a factor but we asked for a discount and were told NO. They don't give discounts even if they cannot supply guests with the experience they paid for. Total BS. Also, they would not give us a refund because they said we unknowingly purchased the zip line tour through a third party. So, the place is great and we would recommend the experience but book direct with them.

• Amazing zipline, gorgeous long rides, Superman and Tarzan swimg

  Tammy B,,Jan 28, 2026

  - Review from Viator

  5.00

  My husband and I did this in a light rain in January. Despite the weather it was still amazing! I felt completely safe and the zip line experience is through gorgeous scenery and moving between the lines is fast and still a beautiful part of the experience. You get the option to go Superman style twice and at the end there is an epic Tarzan swing. My husband didn’t do it, but I did and it was one of the most incredible things I’ve done. Very safe and not jerky on your neck or back—the kick is swinging outward and not like a bungee jump—just clean adrenaline rush. Totally recommend for best zip line experience!

• Not the best but fun all the same especially for the tarzan jump

  Marianne M,,Jan 6, 2026

  - Review from Viator

  3.00

  The waiting time is very long. The material is ok we walk a lot between the zip lines The staff is not very friendly The activity itself is cool. the superman is optional and so is the tarzan jump

• Fun, fun, fun

  Roman W,,Jan 5, 2026

  - Review from Viator

  5.00

  DO THAT. A unique experience. To glide over the valley and the treetops to a length of about 1600m to a felt 100m altitude...just awesome. Finally the Tazan swing....Ohhh jaaaaaaa!!!

• A must do if you are a thrill seeker!

  Seth F,,Dec 29, 2025

  - Review from Viator

  5.00

  Each zip line was better than the next! This was also the first time I have ever zip lined in the Superman position- really cool as you traverse 500 feet above the Valley! Lastly, the Tarzan swing was absolutely incredible if you can handle a 150 foot free fall- a must do!!

• Exhilarating!

  jnealbeach,,Dec 28, 2025

  - Review from Viator

  4.00

  The team kept in contact from beginning to end. The crew at X initially communicated well, but after you got to the equipment room, it was silent. There wasn't any directions. Many people were just waiting with no idea what to do next. Eventually, a guide rigger came and started to send people to designated areas for instruction. After that, you were on your own, just zipline after zipline. Each one was more exhilarating to the next. The hikes in between some are long, wear comfortable shoes, there was one water spigot on the trail, but wasn't working. I didn't like being paired up with someone I didn't know on one zipline. But each rigger worked hard, some tried to talk to you and make you feel confident. Others appeared to be focused on ensuring your safety. I wasn't offered the repelling nor was anyone asking about it. That would have been so fun. All in all, I would recommend this activity, just know what you are in for. Enjoy.

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