Shuttle Service Process: From Booking to Arrival 1. Easy booking and immediate confirmation The traveller completes their booking indicating flight details, destination, number of passengers and any special requests. Once confirmed, you receive an email with all the service information. 2. Verification and prior contact Our team reviews the data and contacts the traveler before the day of service to confirm the pick-up time and provide a direct WhatsApp contact number for any queries. 3. Flight monitoring For airport transfers, we monitor the flight in real time. If delayed or overtaken, we adjust the pickup to ensure the driver is ready when the traveler arrives. 4. Meeting with the driver Upon arrival at the collection point, the driver shall be waiting for: At the airport: in the departure area, holding a sign with the name of the traveler. In hotels and Airbnb : in the main lobby or at the indicated entrance of the accommodation. 5. Assistance with luggage The driver welcomes the traveler with a professional and friendly treatment, helping with luggage and verifying that everything is correctly loaded in the vehicle. 6. Board a comfortable and private vehicle Travelers get into a modern, clean and air-conditioned vehicle, selected according to the number of people and the type of luggage. The service is completely private and exclusive for your group. 7. Direct transfer to destination The driver drives safely and professionally, offering direct service without additional stops. Travelers can adjust music, vehicle temperature or request local information during the journey. 8. Arrival at destination and final assistance Upon arrival at your hotel, resort or Airbnb, the driver unloads the luggage and confirms that everything is in order before concluding the service. Our team is available to assist with the return transfer or any other queries.