What‘s Included

What To Expect

Reviews

• It was OK. We expected...

  Kumbah P,

  Aug 5, 2025

  - Viator

  2.00

  It was OK. We expected way more for what we paid. There was no champagne. An hour prior to our activity there was a Captain switch. The captain new captain was Daniel I believe and he was a bit rude and not welcoming. The meeting point is very hard to find. I would recommend being 45 minutes to an hour early to get situated. Wasn’t the worst or the best thing I’ve ever done.

• Last minute changes by operator

  Kendall B,

  Jul 24, 2025

  - Viator

  4.00

  Markus was the captain we chose, he was awesome. I would pick him over again. As far as the boat company Dolphin Water sports, they contacted me the day before after the free cancellation window had closed saying they sent me contracts for the incorrect boat. There is no phone number to contact so you’re stuck trying to navigate the process via text. It made me super uneasy and apprehensive but what choice did I have since they sent it the day before. Keep in mind I had booked the boat weeks in advance. I won’t reuse this company.

• No Where Near Luxury

  Randi K,

  Feb 17, 2025

  - Viator

  2.00

  We booked this trip with short notice and I felt like I had read enough of the fine print but I was surprised by many things and would not suggest this trip. The cost was marketed as $650 for 2 hours. The Captain also required $50/hr cash. And there was a landing fee of $100 for us to be at the dock. We were also provided a 38' Searay, not a 50'. The interior had major cracks in almost all of the vinyl seating and the cooler looked like it had been thrown off a cliff. The positive was that Marcus, our Captian, was great. He made the experience fun. But the boat was no where near luxury.

• Awesome Excursion

  Falisia S,

  Jan 13, 2025

  - Viator

  5.00

  The boat was very nice and the captain was knowledgeable. The meeting place was easy to find. We had a party of 7 for a birthday party and it was very accommodating.

• Fun time, lots of fees, get a fun captain!

  Vatsana P,

  Oct 28, 2024

  - Viator

  3.00

  I came down to Miami with 7 of my friends for an early birthday celebration. We had a few kinks in reservation but we still enjoyed ourselves. The boat was one of our highlights. The website gave me an issue with reserving, so I had to call in to correct the reservation. there are a lot of fees that are not said or not very clear. I knew about the boat rental fee, the separate captain fee and the captains tip, then the day before the event I received an email for another $200 for a landing fee for the dock. We were still looking forward to the boat despite because YOLO. We arrived to the boat dock 10-15 minutes early since we didn't know where we were going. The captain Markus seemed to be annoyed by that. He also said that my reservation was only for 4 people, which I did not specify. the booking service allows you to book by group, and each group can have up to 13 people, which I only had 7. I wasn't sure what he wanted me to do at that point. As we were boating, another boater swam up to say hello and Markus was super annoyed by it and flicked water at the person. It seemed really unprofessional and it really got my friends and I on edge. We didn't know what would set him off next. We all still had as much fun as possible, which we would have gotten a nicer more fun captain. My friend was trying to disconnect her phone from the boat at the end of the tour and he snapped at her, yelling at a 43 yr old woman was so rude. He went from 'thank you so much" when I paid his tip, to " TURN IT OFF" in seconds. very jekly and hyde. The booking website allows you to pick a captain by name but there is no profile or picture so its hard to figure out which captain to choose. I think someone doing this should be a real people person, not grumpy.