Alhambra Ticket & audioguide

Overview

Available languages

German

English

Italian

French

Spanish

3 hours

Mobile ticket

Don't miss any detail of the most visited monument in Spain.

With the complete ticket, you will have access to The Alcazaba, The Nasrid Palaces (The option must be selected for this to apply.), The Generalife, The Generalife Gardens, and The Palace of Carlos V.

In the audio guide, hear the history of Granada, the Alhambra, and how the monument became a UNESCO World Heritage Site in 1984. You can also learn more about the ancient sultans who lived here during the Nasrid dynasty.

Inside, explore the complex and admire the impressive and intricate architecture of the palaces.

Additional Info

Wheelchair accessible

Public transportation options are available nearby

Specialized infant seats are available

Suitable for all physical fitness levels

It is mandatory to carry the identity card or passport of the day of the visit

It is mandatory to keep the entrance of the monument until your visit ends

Cancellation Policy

All sales are final. No refund is available for cancellations.

What‘s Included

Audio guide of the Alhambra with detailed information on the areas

Audio: German, English, Spanish, French and Italian

Tickets to the Alhambra complex are available in a variety of options.

Tips

Lunch

Meeting and Pickup

Meeting points

The Alhambra

Calle Real de la Alhambra, s/n, Palacio de Carlos V Granada Spain

End points

This activity ends back at the meeting point.

What To Expect

The Alhambra

Enjoy the best of Granada, The Alhambra. Do not miss details of this wonderful monument, book with us your entrance to the Alhambra with an audio guide. With the general ticket you will have access to: -The Alcazaba -The Nasrid Palaces -The Generalife -Generalife gardens -The Palace of Carlos V

Admission Included

Options

Full-access ticket

with Nasrid palaces: This option includes a general ticket and access to the Nasrid Palaces.

Alhambra: Gardens and Alcazaba

without Nasrid palaces: This option covers the whole of the Alhambra complex, with the exception of the Nasrid Palaces.

Reviews

3.24

25 reviews

Total reviews and rating from Viator & Tripadvisor

A very poor and frustrating experience
152nickip,
Nov 4, 2025
- Review from Tripadvisor
1.00
I tried to book direct to visit the Alhambra, but it was sold out over a month before we visited. I saw this option on Tripadvisor and decided to book, although it wasn't entirely what I had hoped for. We never received our tickets, and there was no reply to email, text or phone calls. As we had a confirmation message we decided to go to the Alhambra and hoped to be able to sort it out. The staff at the venue were superb, but it was very stressful and upsetting when it appeared we would not be able to have access. Luckily we had taken our passports (not that the tour had told us we should) and they managed to link one of us to a booking, so after a frustrating couple of days we eventually got to see the Alhambra. The promised audio guide has never materialised. Would not recommend this company.
Poor service from Viator.
Lynn T,
Oct 31, 2025
- Review from Viator
3.00
need strong legs, trainers. Disappointed, couldn't find out how to get audio guide, tried many ways.
Great day trip
Hanna G,
Oct 29, 2025
- Review from Tripadvisor
4.00
It was a bit difficult to get the tickets, even the helpers at the Visitor Center did not know where to redeem the voucher. Tip: continue up the street where it says “Alhambra Last Minute Tickets”. You can get the tickets at the Audio Guides desk. Important: Don't forget your ID or passport - they will be scanned at the entrances. Otherwise, the Alhambra was really great. So much to see and marvel at. Our children (12 & 9) also enjoyed it very much. You can really spend the whole day there.
A worthwhile experience
alanlZ4998FG,
Oct 22, 2025
- Review from Tripadvisor
4.00
A beautiful place to visit. So much to see and even in October the gardens looked beautiful. An awe inspiring place. The audio experience was adequate and helped give us a sense of the history of the place.
Disaster to say the least
Peter E,
Sep 22, 2025
- Review from Viator
1.00
Worst experience with a tour operator ever. In lead up to our tour I got daily emails advising of forthcoming tour however at no stage did your company mention the fact that to get actual entry tickets I needed to download What’s App as well as need to collect audio equipment at an external address outside the venue. After nearly 1 hour of assistance from a venue staff member we eventually were able to download entry tickets however as we then entered, we were unable to exit to get audio equipment hence a very disappointing tour to say the least. Absolute nightmare of a company to deal with .
Terrible experience
mfscicciabe,
Sep 17, 2025
- Review from Tripadvisor
1.00
We will never buy through Trip advisor again. Tried to buy tickets for Alhambra and the palace. Received message that said we would receive a message with tickets. Nothing until the day before and then a message that said “click here for tickets.” Then clicked there, received a message that said at the top “this is not your ticket” with another point to click for tickets. This was repeated at least five times. Finally took the message to Alhambra on the day and managed to obtain tickets last minute at the gate only after a phone call (had tried before but no answer) but no palace and no audioguide. Throughout Trip advisor messages were misleading and led to last minute crisis, stress, disappointment. Clearly whole process intended mainly to get a maximum number of ads on the screen, not to be convenient and useful for customer.
Amazing palace and gardens
Iznajar25,
Sep 8, 2025
- Review from Tripadvisor
5.00
Amazing palace and gardens. Quite busy but it was a Saturday. Highly recommended. You’ll need 2-3 hours and you defo need to book in advance.
Fabulous visitor attraction
jangav,
Sep 2, 2025
- Review from Tripadvisor
4.00
A wonderful place to visit, however we were not told that we needed photographic id and the tickets didn't show were our meeting place was so we were refused access twice. My husband had to taxi back to the hotel to get our passports and the whole experience was very stressful
issued ticket for wrong day -
lydiab363,
Apr 18, 2023
- Review from Tripadvisor
1.00
the ticket office was very far from the entrance. we walked 15-20 minutes only to learn that they issued the tickets for the wrong day - one day after I was to leave the country. they acknowledged they made a mistake, but bw drove 2.5 hours only not to be able to get in. they didn't offer anything except "sorry" I was told I will be reimbursed $133.05 within 5 days, but it has been a week and I haven't been reimbursed. too many middlemen. too much room for mistakes
Must see place in Granada
markgB7917CF,
Apr 9, 2023
- Review from Tripadvisor
5.00
Absolutely amazing place . You really need the best part of a day here as it’s such a big area and so much to see. A must thing to do if you’re in Granada