Cirque du Soleil JOYÀ Admission Tickets
Overview
Available languages
1 hour 20 minutes
Mobile ticket
We are celebrating our 10 Anniversary join us.
Don't miss our special rate for our late show!
JOYÀ chronicles the adventures of a rebellious teenage girl who lands in a mystery jungle in her grandfather's fanciful world. The old biologist longs to pass on to his granddaughter his unrelenting search for the meaning of life while being surrounded by a weird group of half-human, half-animal masters influenced by ancient Mayan iconography. JOYÀ was inspired by the monarch butterfly's amazing migratory journey, in which life is handed down from one generation to the next to ensure the survival of the species.
Additional Info
Wheelchair accessible
Public transportation options are available nearby
Infants are required to sit on an adult’s lap
Specialized infant seats are available
Suitable for all physical fitness levels
At Cirque du Soleil JOYA, we offer 2 types of performances: We have double performance days (6:00 PM and 9:15 PM) and single performance days (8:00 PM). Make sure that on the day you choose for your experience, we have the performance you prefer. Read more about
Your tickets will be held at the theater box office for collection on the day of the performance. You will be required to present your voucher, along with photo ID in exchange for your tickets.
ID will be requested for alcohol consumption
Champagne included in food and beverage experiences can be exchanged for red wine, white wine, juice, water or soft drink, directly in the theater with your waiter.
Casual-formal dress code.
We have vegan and vegetarian dinner menu options, in case of food restrictions please notify the waiter at the beginning of your dinner.
The use of flash is not allowed when taking pictures for the safety of the artists and videos no longer than 1 minute.
Cancellation Policy
All sales are final. No refund is available for cancellations.
What‘s Included
Theater access
All Fees and Taxes
Parking
Photos
Boutique
Meeting and Pickup
Meeting points
End points
This activity ends back at the meeting point.
What To Expect
Cirque du Soleil Joya
JOYÀ, the first Cirque du Soleil resident show in Mexico, combines culinary and performing arts in an intimate theater setting to engage the audience's five senses. Drawing on Mexico's history and heritage, JOYÀ tells the story of an alchemist and his granddaughter embarking on a quest to uncover the secrets of life. If you selected seating with dinner, please note the dinner starts an hour before the show. Ticket Options: Show-Only, Includes a seat at a side table or a high stool seat. You can buy drinks or popcorn at out bar. Show, Premium Seats, Drinks, & Appetizers Experience. Includes 7 gourmet appetizers, half a bottle of champagne per person, and center seats. Show & Dinner Experience Includes a 3-course gourmet dinner, half a bottle of champagne per person, and seats near the stage VIP Show & Dinner Experience Includes priority access to the theater, welcome cocktail in the VIP room, 3-course dinner, unlimited champagne during dinner and the best seats in the theater.
Options
Transfer + VIP Show & Dinner
Meeting point Cancun: Plaza la Isla or Marina Puerto Cancun
Meeting point Playa del Carmen: Plaza las perlas, Plaza Antigua next to playacar or at Cocobongo.
VIP Show & Dinner Experience : Welcome cocktail in the VIP room, live music during dinner, three-course dinner, unlimited champagne during dinner
Round trip Service transfer: The start time means the schedule of the show, Must send us a message through the cha to let you know the pick up time.
Pickup included
VIP Show & Dinner - NY Special
Ring in the New Year at JOYÀ: Enjoy grapes for good luck, festive party favors, and a sparkling glass of champagne
VIP Show & Dinner: Priority access to the theater, 3-course dinner, unlimited champagne during dinner.
Premium Seats & Appetizers
JOYÀ awaits: Mystery, magic, and acrobatics at Cirque du Soleil, Don’t Miss Out!
Premium, Drinks & Appetizers: Seven gourmet appetizers, a half bottle of champagne per person and center seats **transportation not included**
Show-Only Experience
Discover JOYÀ: Step into a jungle of wonder, enjoy the Magic
Show Only Experience: Includes a seat at a lateral table or at a high stool central view of the stage.**transportation not included**
Note: The schedule is the recommended time to arrive to the theater, show starts one hour later.
Premium Seats - NY Special
Ring in the New Year with JOYÁ: Celebrate with the show's characters, grapes for good luck, party favors, a
champagne toast. Afterparty at Nektar.
Premium Seats & Appetizers: : Includes premium seats in the center of the theater, half a bottle of Champagne per person, and gourmet appetizers.
VIP Show & Dinner
A feast for the senses: Mystery, magic, and acrobatics awaits
VIP Show & Dinner Experience : Welcome cocktail in the VIP room, live music during dinner, three-course dinner, unlimited champagne during dinner
*Transportation not included*
Transfer + Show & Dinner
Meeting point Cancun: Plaza la Isla or Marina Puerto Cancun
Meeting point Playa del Carmen: Plaza las perlas, Plaza Antigua next to playacar or at Cocobongo.
Show & Dinner: Live music during dinner, three-course dinner, a champagne during dinner.
Round trip Service transfer: The start time means the schedule of the show, Must send us a message through the cha to let you know the pick up time.
Pickup included
Show only-High Stools lateral
A great show: Experience the magic of Cirque du Soleil JOYÀ, A night of wonder, acrobatics, and unforgettable moment
Show only high Stool: Includes a lateral seat in section 8 or 9, high stool in the back of the teather **transportation not included**
Show & Dinner
A feast for the senses: Mystery, magic, and acrobatics awaits
Show & Dinner: Live music during dinner, three-course dinner, a champagne during dinner.
Show & Dinner - NY Special
Ring in the New Year with JOYÁ: Celebrate with the show’s characters, grapes for good luck, party favors, a champagne toast. Afterparty at Nektar.
Show & Dinner: Includes a 3-course gourmet dinner, half a bottle of champagne per person, and seats near the stage
Transfer + Premium Seats
Meeting point Playa del Carmen: Plaza las perlas, Plaza Antigua next to playacar or at Cocobongo.
Premium, Drinks & Appetizers: Seven gourmet appetizers, a half bottle of champagne per person (change it for juice, water or soft drink), and center seats
Round trip Service transfer: The start time means the schedule of the show, Must send us a message through the cha to let you know the pick up time.
Pickup included
Transfer + Show-Only
Meeting point Cancun: Plaza la Isla or Marina Puerto Cancun
Meeting point Playa del Carmen: Plaza las perlas, Plaza Antigua next to playacar or at Cocobongo.
Show only: Seat at a side table. You can buy drinks or popcorn at our bar.
Round trip Service transfer: The start time means the schedule of the show, Must send us a message through the cha to let you know the pick up time.
Pickup included
Reviews
1,200 reviews
Total reviews and rating from Viator & Tripadvisor
Excellent
ALEJANDRO R,
Sep 4, 2025
- Viator
5.00It was fantastic. Evendough I will recommend better and faster communication about the transportation to the show. I had to call the morning of the show to confirm the pickup time. Because I didn't received any confirmation about it. Only information of the show.
Great night
JoseManuel G,
Aug 20, 2025
- Viator
5.00Excellent show. Worth watching. The setting is very nice and the staging is very good.
The individual acts were...
Sarah B,
Aug 17, 2025
- Viator
3.00The individual acts were good, but story was hard to follow. Not as good as we had hoped especially for the price.
We loved the show
SandraIliana R,
Aug 9, 2025
- Viator
5.00It was amazing, we are fans for Many years now, and today it full filed our expectations , the staff was very nice and overall the experience was great!
Great show - my daughter loved it
MariaJose M,
Aug 7, 2025
- Viator
5.00The show was great, the place were they host the show is also very nice, you can have a meal, drink, live music before or after the show. The only thing I would say, I paid extra for a better seat and drinks/appetizers. The seats were good but the appetizers were too sophisticated, kids do not have that palate .. there should be more kids friendly options. Service and show was outstanding. Transportation provided was also excellent. Gift shop super overpriced. My daughter wanted a small crotchet dino souvenir but it was $100 bucks. No thank you.
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Operated by Cirque du Soleil JOYÀ