What‘s Included

Reviews

• Awesome Adventure

  Cara L,

  Dec 23, 2024

  5.0

  Great adventure. The trip was awesome and so was the the instructor. He was hilarious and very good. Would definitely recommend!!!

• Great experience

  Asiha B,

  Dec 23, 2024

  5.0

  Kenny was an amazing guide! He gave clear instructions and made everything so easy. I loved every bit of it!

• Awesome Day

  Nathan M,

  Dec 19, 2024

  5.0

  Great guide/instructor Koby. He was very knowledgeable being a local and engaging happy to answer any questions. Track quality was good for beginner riders with more adventurous tracks on the return. Great fun, great day. Thank you Koby and co.

• Dangerous and ill maintained equipment

  Barry B,

  Dec 12, 2024

  1.0

  I truly don’t know if in these few paragraphs I can convey just how pathetically dysfunctional this operation is. It’s difficult to blame the employees for the obvious corporate incompetence and systemic lack of maintenance and safety procedures that threaten the comfort and the safety of those unfortunates, such as my partner and me, who make the mistake of spending hard earned money in the hope that one is about to embark upon a competently run, safe, and enjoyable adventure. The first sign of trouble was when our tour guide showed up one half hour late (after texting that he’d be 10 minutes late). Then, already running late, it took another 30 minutes for 13 people to be preliminarily checked in. We then boarded a van wherein we were told that the company iPad was not working so we’d have to execute the requisite waivers on the tour guide’s personal iPhone. This means that you’re handing over personally identifiable information, including a selfie, onto the tour guide’s iPhone. Oh, by the way, if one takes the time to read the various waivers it becomes obvious that many of them do not apply to this journey (for example, when I am on an ATV adventure I don’t need to waive liability for the unpredictability of a horse!). We were also told (for the first time) that we’d be taking a one-hour ride into Arizona. Let’s do the math – one hour there and one hour back for a one-hour ATV ride. It might have been nice if their ad had mentioned this! But that’s not at all the worst of the fiasco that this trip was to become. When we arrived on-site, we were whisked into a pathetic store (obviously owned by the same management) wherein a $1.00 package of peanut butter crackers was sold for the amazingly low price of $3.00. Then, of course, they didn’t hand out any bottles of water even though they know how dusty the ride is going to be. No, they wanted you to buy water in that shabby, rip-off establishment (sorry, we brought our own). So, after allowing us to be ripped off in their store we were fitted with helmets, goggles, and gloves and led to a line of shabby looking ATVs. We were then told that we’d have to pass a “test” (weaving around a series of cones) before we would be allowed on the trail. By the time that we were finished with all this on-site “stuff” another 45 minutes had elapsed. Finally, we were led out into the desert by our tour guide who I must note was, indeed, doing the best that he could under the circumstances under which this obviously badly run organization forces him to operate. It’s not his fault that the equipment is poorly maintained. Neither is it truly the tour guide’s fault that this terrible operation obviously has few contingency plans in place for when their equipment breaks down in the middle of nowhere; as you will soon learn. We’re now on the trail after the aforementioned delays when one young woman’s ATV dies. It just died; most probably not an unusual occurrence given the obvious state of disrepair of the equipment. Fortunately, at that time, there was a safety rider trailing the column. When he noted the death of her ATV he raced ahead and alerted the primary tour guide. The decision was made to pull out a tow rope and to tow the dead ATV behind the primary tour guide’s much superior ATV. The young woman was then given the safety rider’s ATV to complete the trip. She was still the last in the column but at least now she had a useable machine to ride. We then continued the ride, eventually turning to return after about 25 minutes of riding (not counting the 15 minutes of delay while they “figured out” how they were going to handle the broken-down ATV, as if that’s never happened before – quite difficult to believe given the sorry state of the equipment). Then came my turn to suffer the adverse effects of their poorly maintained equipment. On the return leg I was following behind my partner and up a steep hill. As instructed, I was between 40 and 50 feet behind her. My ATV had been unreliable during the entire ride. The carburetor’s idle was not adjusted properly so every time I had to throttle down to idle the ATV would stall. Before we started out, I had alerted the individual who issued us the equipment of this problem. He did nothing. Fortunately, because I have rode finicky carbureted vehicles this was a manageable problem. I simply had to restart the engine each time I stopped. What soon became a major problem was when the clutch on my ATV burned out while going up the aforementioned hill thereby leaving me stranded in the desert. As I was at the back of the pack (only the woman whose ATV was being towed was behind me) and there were no side mirrors on the ATV, she was the only one who knew that I was dead in the water. At this point there was no safety rider behind us because he was operating the towed dead ATV behind the tour leader. Because she had the safety rider’s better ATV she took it upon herself to try to catch up to the group and ride past the column in an attempt to alert the tour guide that I was stuck and alone in the desert as nobody would otherwise have known! Amazingly, these people had NO WAY of knowing that one of their guests was in trouble! By the time she was able to catch up to the group it was quite a distance from where I was stranded. So, there I was alone in the Mojave Desert, my partner had no idea where or how I was, and these people had absolutely no contingency plans for when (no not if, when!) their ill-maintained ATVs break down. I will not comment about the unnecessary distress that I and my partner were put through because of this unprofessional organization’s lack of maintenance, their lack of coherent emergency procedures, and their obvious lack of competency. The primary tour guide and the now being towed “safety rider” did have walkie talkies. All that they would have had to have done was to have handed their walkie-talkie to the last person in the column. That should have been a Standard Operating Procedure when there was no “safety rider” trailing the column. Nope. That simple and logical precaution didn’t even occur to them. Neither did it occur to them to reassure my partner that it was highly unlikely that there was anything seriously wrong and that the problem was almost certainly mechanical. Her not knowing this created significant and wholly unnecessary anxiety in her. Needless to say our ride back was not a pleasant one. I would highly urge anybody who reads this litany of safety failures to pass this organization by. Firsthand experience allows me to state unequivocally that their equipment is unreliable and they do not have adequate safety procedures in place. Further, firsthand experience leads me to state the obvious -- that because of systemic incompetency these people cannot guarantee one’s safety.

• I Want To Recommend But Just Can’t

  Robin L,

  Dec 7, 2024

  3.0

  The ride was a lot of fun. But the company advertises the ride will be 1.5 hrs. It is not. It is 1.1 hrs. Which includes a 10 min break. So actual ride time is 1 hr. Heard a guide for another group state ride was about an hr. So an hr is standard. That was very disappointing and they should update their ride description. I really don’t think an hr ride is worth the price even if the ride was fun. The ride out was OK. They will stuff a dozen people into the van and it was pretty darn warm. The guide… mmm… let’s just say I got to hear a lot of Las Vegas negativity. Would I do again? No. Would I recommend? No.