What To Expect

What‘s Included

Reviews

• Bad Organisation

  R6421VXalices,,Feb 11, 2026

  - Review from Tripadvisor

  2.00

  Excellent drivers but lousy organization. For the pick up SANJOSE - FORTUNE like an hour or more hanging around in San Jose for the bad organization. Pick Up FORUNA-SAN JOSE had been told by whatssap that the address set by them was incorrect, they said they took note of the updated place and I almost ran out of transport because they never alerted the driver and him waiting elsewhere for 15 minutes. (The amendment was requested a day earlier)

• mixed review 2 diff drivers 2 diff directions

  Shalonya K,,Feb 9, 2026

  - Review from Viator

  4.00

  it depends on your driver how mich you’ll enjoy your ride. also they arrive late no communication at all. but you better be outside when they arrive . on the way to la fortuna from airport . we had randall and alexander as the driver and his partner. they were 30 minutes late and ride to lafortuna took 5 hours!! but due to traffic and 2 rest stops . i just think this need to be edited from 3 hrs . they made this ride feel like a tour/excursion in which that made the highlight and ride well worth it. we made 2 rest stops and had the opportunity to take photos and they took the photos at some amazing stops for each passengers. they .made sure that everyone stayed hydrated by giving us a bottle of water . gave advice and tips about things to do and not to do in la fortuna. told us to contact them if we had any questions even if not related to our ride like for recommendations ect. i took a nap woke up and they were still talking which is really good . they were pointing out a lot things along the ride explaining the sight seeing. helped with loading and unloading bags. they were excellent together!!!!! and this ride to lafortuna was amazing. the reason if give 5 stars. on the way back la fortuna to airport! we had a diff driver whine name was yeibin perez did not help with bags not one time ! just sat there and opened doors and watched people struggle taking their bags to the back and removing from the back on their own 😂. didn’t talk to us not one time besides pick up when asked for names and also when we arrived at the 1 stop break during trip . the whole bus was quiet and boring the entire trip😂 he was driving like a bat from hell so maybe everyone was quiet out of fear and praying in their heads ! he was 16 minutes late for pick up it’s ok. i would like to have known he would run late tho because we were standing in rain .. i was told he’s running late being careful for safety of passengers due to rain but this was not the case! he was driving so fast that we all were like lord please get us there safely! although he did make 1 stop and did get us there in 3 hrs. he would honestly be the reason i wouldn’t book with them again unless i know he wont be the driver. i give this driver 1 star so overall because they are with the same company the first 2 people made me say hell yeah. 4 stars i’ll give . 1 off due to perez

• Very nice trip

  Marina M,,Feb 8, 2026

  - Review from Viator

  5.00

  Very pleasant trip. Alex was a wonderful bus driver. Bus arrived on time, was very clean and convenient. Recommendation.

• Kind and warm!

  P9529JFellies,,Feb 3, 2026

  - Review from Tripadvisor

  5.00

  Carla was a fantastic shuttle driver, she was warm, kind and funny. She told us interesting facts about the area. She allowed us to do the trip however we needed whether we needed extra stops or breaks and was completely flexible.

• Not the best

  Ivan O,,Feb 2, 2026

  - Review from Viator

  3.00

  Departure was about 30 mins late, order of drop off seems unorganized. Driver barely spoke English. Wasn’t considered for being early on drop off eventhough I had a scheduled trip at 1. Arrived at my hotel at 2. Recommending if you are on a budget and has a lot of free time.

• Great trip to la Fortuna

  Jairo R,,Jan 28, 2026

  - Review from Viator

  5.00

  The trip from Juan Santa Maria airport to La Fortuna was good. We were picked up on time and drop off on time to our hotel in La Fortuna. Halfway of the trip the van stop for us to go to the bathroom and to get a snack at a souvenir store located at a paramo area with a nice sightseeing. The van had air conditioning and the driver was very professional. I will recommend this service.

• Left waiting over an hour

  Nicole C,,Jan 26, 2026

  - Review from Viator

  1.00

  I was left waiting over an hour, ended up having to take a taxi which was an additional 190.00 to my location. The company refuses to give me a refund. They don’t reach out to tell me the driver was running late but instead waited for me to reach out to then let me know. Stating un foreseen circumstances.

• Excellent service and friendly driver

  isobelw976,,Jan 25, 2026

  - Review from Tripadvisor

  5.00

  Excellent service and very friendly driver. Comfortable and great communication. They contacted me ahead of time to find my exact location and drop off.

• Easy to find pick up...

  Ambiance A,,Jan 25, 2026

  - Review from Viator

  5.00

  Easy to find pick up location and company very communicative with fast replies if you’re even slightly confused. Was able to get dropped off at our Airbnb and enjoyed the quick stop for bathroom and refreshments.

• Great price, great service

  Barbara P,,Jan 22, 2026

  - Review from Viator

  5.00

  Excellent experience. I met the shuttle just past where the taxis are located. The bus was clean and air conditioned. The driver was very nice and extremely helpful. He took each person to their individual drop off point which I found very helpful. They also stopped midway for a bathroom break and a shopping opportunity. Great trip, great price, great service. I highly recommend.

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