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Auschwitz-Birkenau Tour from Krakow with Ticket & Pick-Up Options

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Overview

Available languages

English

Mobile ticket

Join a respectful, professionally organized day trip from Krakow to the Auschwitz-Birkenau Memorial and Museum – a powerful and unforgettable experience that offers deep insight into one of history’s darkest chapters.

This all-inclusive tour includes round-trip transportation from Krakow, skip-the-line entry tickets, and a licensed museum guide who will lead you through the most important areas of the former Nazi concentration and extermination camps. You’ll visit both Auschwitz I and Auschwitz II-Birkenau, exploring preserved barracks, memorial sites, original structures, and exhibits that tell the story of the victims and survivors of the Holocaust.

Throughout the journey, a dedicated tour leader ensures everything runs smoothly, allowing you to focus on reflection and learning. The tour is conducted with the utmost respect, historical accuracy, and sensitivity.

Additional Info

Public transportation options are available nearby

Infants are required to sit on an adult’s lap

Suitable for all physical fitness levels

VISIT️️: During the tour, we kindly ask for solemnity and respect due to the tragic nature of this place. Smoking, eating, and loud behavior are prohibited in the Museum.Not recommended for children aged 14 and under

PICKUP : Some hotels in Krakow are located in a restricted traffic zone. In such cases, your pickup will be arranged from the nearest available location. You will be informed about this one day before the tour.

BREAKS ⌛️: Breaks during the tour are no longer than 10 minutes. We encourage you to wear comfortable footwear as there will be a lot of walking during the tour .

DEPARTURE TIME ️: The start time of the tour may change due to the limited number of guides available at the Auschwitz Museum. Please contact the supplier to confirm your exact departure time the day before the tour. If you not specify your hotel adress we will be waiting for you on our pick-up place: Pawia 18b, kiss and ride stop, next to Mercure hotel.

DOCUMENTS : Please make sure to bring with you ID or passoprt. Because before the entrance seciurity will ask about it.

LUNCH : We encourage you to bring food and drinks as we do not plan a lunch break during the excursion. You can also choose the option of a tour with lunch included in the price

WEATHER CONDITIONS⛅: Operates in all weather conditions, please dress appropriately. The tour mostly takes place outdoors, so we encourage you to bring an umbrella or a raincoat in case of bad weather.

REFUND: You'll receive a FULL REFUND, if for any reason, the guide or transportation is not provided.

Cancellation Policy

All sales are final. No refund is available for cancellations.

What‘s Included

Friendly tour leader assistance throughout the trip

Headsets for better audio during the visit (If guided Tour option is is selected)

Entry tickets to Auschwitz I and Birkenau, insurance and taxes

Highly qualified, helpful and friendly customer service

Air-conditioned vehicle

Guided tour with licensed museum guide (If relevant option is selected)

Hotel pick-up (If relevant option is selected)

Centrally located meeting point

Departure time may be changed due to schedule at the Auschwitz Museum

What To Expect

1

Krakow

Your trip starts with a ride from Krakow, either from your hotel or a meeting spot you pick. It takes about 1 hour and 30 minutes to get to Auschwitz. When you arrive in Oswiecim, take a quick break for coffee or to look around outside. Then, a friendly local guide, licensed by the Auschwitz-Birkenau Museum, will meet you and lead your tour.

2 hours•Admission Not Applicable
2

Panstwowe Muzeum Auschwitz-Birkenau

When you arrive at your destination, you will be met by your professional guide and enter the site at Auschwitz I, walking through the gate to the camp that bears the inscription Arbeit Macht Frei (Work Sets You Free). The Auschwitz-Birkenau complex was established in 1940 in place of old polish army barracks. Originally to hold Polish POW`s political prisoners, and operated until its liberation by advancing soviets in 1945. During its operation, more than 1.5 million Jewish, Polish, Italian and French prisoners were brought here ,of which 1.1m. was exterminated as part of largest genocide in human history. Leaving survivors terribly scared for live. The Auschwitz complex comprises of original buildings and you can see the original roads, fences, watchtowers and railway ramps, and death wall. Visit some of the barracks on the Auschwitz I complex, which now house a collection of original exhibitions and documents, as well as articles stolen from prisoners upon camp arrival.

1 hour 50 minutes•Admission Included

Options

Meeting Point - Last Tickets

Departure:: Time is guaranteed and will not change
Guided Tour in English
Duration: 8 hours
Entry Time:: has already been verified with the Auschwitz Museum

Self-Guided Tour

Self-Guided Tour: A guide is not included in the ticket price. Transport and ticket included.
Start Time Guaranteed

Private Transfer - Last Minute

Pickup included

Hotel Pick-up (English)

Guided Tour in English
Departure Time: Departure time may be changed. Please contact the supplier to confirm your exact departure time the day before the tour.
Pickup included

Private Transfer (English)

Private Transfer: The option includes a private round-trip transfer from your selected hotel in Krakow to the Auschwitz-Birkenau Museum.
Please Note: For last-minute bookings, it may be necessary to queue at the Auschwitz-Birkenau Museum.
Pickup included

Meeting Point (English)

Departure time: may be changed. Please contact the supplier to confirm your exact departure time the day before the tour.
English tour:: Guided tour in small group up to 30 people with transportation from Krakow - Pick up point at Pawia 18b next to Mercure Hotel
Air conditioned: Minibus or Coach
Please Note:: Due to high visitor numbers at the museum, you may need to wait in a long queue.

Reviews

4.56

2,993 reviews

Total reviews and rating from Viator & Tripadvisor

2330
345
125
63
130
  • Make sure you bring photo ID

    Nicola J,

    Jul 8, 2025

    - Viator

    5.00

    Very emotional museum which is sensitively curated , you will visit Auschwitz 1 and Berkinau camps travelling between the two camps via a shuttle bus , the host tried to tell all of us in the party that it wasn’t worth visiting Berkinau camp , that is not at all true please visit both camps to really understand the living conditions, the platform and so much more highly significant sites within the camp even if you feel the walk is too long then just sit in quiet contemplation,

  • Do not book last minute

    Sharon G,

    Jul 7, 2025

    - Viator

    1.00

    Don’t buy tickets the night before. We got to the meeting point 15 minutes early, we weren’t on the drivers list so he would not take us, he didn’t ring the company but left us to call, no answer, no tour. It took us another couple hours to get through and get a refund. Had to rebook (cost extra $30) - next tour in 2 days, had to extend accommodation for an extra day. When we did get to tour it was great, highly recommend as it is very well presented with respect and honour to the victims.

  • Scam service.

    Jamie B,

    Jul 6, 2025

    - Viator

    1.00

    Booked a 9am tour. Was told pick up is at 6am. Arrived at 6:45am at Auchwitz only to sit outside for 2.15 until we could go in at 9am. I booked this tour to secure my tickets. But they dont. They get you there before the box office is open to get the leftover tickets that are available. I could have done this myself and not spent 550 Euros. Driver was nice but didnt speak a word of English. Just go early before the box office is open at 7am and wait yourself in line. Essentially that's what they are doing and marking up the tickets cost by 3 - 4 x. 7

  • Avoid This Tour!!!

    Lauren S,

    Jul 5, 2025

    - Viator

    1.00

    THIS IS A SCAM. Avoid it. You are betting off arranging your own transit through your hotel (or taking a train or taxi) and going on your own. The best option would be to pre-book a ticket at the museum, rather than going and waiting in line. The Viator “tour” is really just a bus ride to and from the camp. When you get dropped off, you wait in line to buy tickets. Here is how it works. It is confusing to find and board the bus. The bus ride is 1 hour and very uncomfortable. You wait in line to buy a ticket for 1.5 hours, then buy the tickets for individuals that you did not need a group/guide/reservation for. At this stage, the ticket times are often sold out and the entry group sizes are small, so you could end up getting a ticket for 1-2 hours later than when you bought it. The bus left at 6am and I didn’t go into the museum until 10am. There was only 1 other person from my 30 person bus that was in my entry group. That is, your bus group gets split up across various ticket times. The Viator “guide” provides no information at all and does not go into the camps with you. You are not paying for anything, certainly not a tour. Instead, the ticket that you buy yourself on arrival gets you a free tour with a guide in whatever language you want. When you finish the museum’s own tour, either the people from your bus are waiting for you already or you have to wait for people who had later ticket times. On our bus, the ticket times were staggered between 9am and 11am, meaning some people had 2 hours waits at the end of the day. A taxi or the train would be easier, faster, and cheaper. The day started at 6am. We returned at 4pm. There was no food or anything like that provided, although you probably will not want anything after seeing the camps. You should ABSOLUTELY go to the camps. But don’t use a Viator tour.

  • Efficient tour

    Eric D,

    Jun 29, 2025

    - Viator

    4.00

    Good tour. Based on the description, we thought it would be longer. This wasn't a problem in the end.

From PLN 99

4.56
2,993 reviews
Check availability

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