Private Tour
Shanghai Pudong Airport to Shanghai Hotels: Private with Meet & Greet Service
Overview
1 hour
Mobile ticket
Your airport pickup is more than just a ride — it’s a seamless, stress-free experience designed for your peace of mind.
We’ll guide you step-by-step from booking to hotel drop-off:
✅ Pre-arrival instructions with clear visuals
✅ Driver and vehicle info (with real photos) sent before your trip
✅ Real-time flight tracking — we wait, even if you're early or delayed
✅ On-landing: warm welcome message + live photo of your driver holding your name sign at the arrival hall
✅ 2 hours free waiting time for a relaxed arrival
✅ Online support throughout your arrival process — in your language
✅ Same professional service available across Mainland China, Hong Kong, and Macau
We are your trusted travel partner — always by your side.
Additional Info
Specialized infant seats are available
Wheelchair accessible
Travelers should have at least a moderate level of physical fitness
Children must be accompanied by an adult
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
What‘s Included
Private transportation
One-way private transfer
Bottled water
Driver
Air-conditioned vehicle
Fuel surcharge
Gratuities
There would be US$10 per GROUP for late arrival flight or early departure flight(21:30PM-06:00AM).
Meeting and Pickup
Pickup points
End points
What To Expect
Your airport pickup is more than just a ride — it’s a seamless and reassuring service experience. step 1: Once your booking is confirmed, we will promptly contact you with a detailed step-by-step guide (with text and visuals) to ensure you're fully informed about the pickup process. step 2: Before your departure, we'll send you all essential details: your driver's name, contact number, license plate, and an actual photo of the vehicle. We are one of the few service providers offering real car photos in advance — a guarantee that the car you see is exactly what you'll get. step 3: Before your arrival, we closely monitor your flight in real time. Your driver will be at the airport with a name sign according to your actual landing time, whether your flight is early or delayed — no need to worry. step 4: the moment your flight lands, you'll receive a warm welcome message from us along with a photo of your driver holding a name sign in the arrival hall. Meeting point: the EXIT of "Checked baggage Claim Area" Once you collect your checked luggage and walk out from the EXIT, you'll recognize your driver right away — no need to wander through the terminal with your luggage, unsure where to go. step 5: From deplaning to clearing customs and retrieving your baggage, our team will be online to guide and assist you in your language. If you need to exchange currency or buy a SIM card, let us know in advance — your driver can assist at the airport before heading to the car. step 6: You’ll then be escorted to the parking area and driven to your hotel via the most efficient route. And remember: We offer 2 hours free waiting time in airport, counting from the airplane actual landing time( it usually takes customers 1 - 1.5 hours to disembark from the airplane, go through immigration, collect their checked luggage, and then walk out of the EXIT to meet the driver. By providing 2 hours of free waiting time, passengers can feel relaxed and un-rushed.) During your travel in China: our service doesnt end when the transfer is over. Throughout your stay in Shanghai — and even if you travel to the other cities in China— we remain available anytime for any questions or assistance. We offer the same reliable, professional transfer and private car services across Mainland China, Hong Kong, and Macau. We are your trusted travel partner — always by your side.
Options
PVG airport to Shanghai city
Pickup included
Reviews
134 reviews
Total reviews and rating from Viator & Tripadvisor
Amazing service
Sara F,
Sep 23, 2025
- Viator
5.00This was an amazing pick up service. Our flight was extremely delayed and they were very flexible with the last-minute changes and picking us up at midnight at the airport. The driver was courteous and got us quickly and safely to our hotel. He even stayed while we checked in to make sure everything went OK. I would highly recommend and would use this service again with no question. Thank you so much for a great and stress-free experience!
Above &Beyond customer service
Akiko W,
Sep 22, 2025
- Viator
5.00I have been very happy with the services which they provided in multiple cities in China Everything went smoothly even prearrival to the departure I strongly recommend this company!
Stress-free and seamless airport pick-up
Jeffrey T,
Sep 18, 2025
- Viator
5.00Our pick up at PVG was on time, friendly, and professional. Our driver was courteous and helpful with luggage, and she was very good driver. The car was clean and comfortable. We were effortlessly and seamlessly delivered to our hotel on time and without incident. This is exactly what we expected and received. I highly recommend this company. Before our arrival, the company communicated with me no less than 2 times to ensure our pick-up would be problem free. This relieved a lot of our stress and truly demonstrated to us that this company was professional and competent.
Efficient Service with Clear Communication
Rakhma I,
Sep 15, 2025
- Viator
5.00It was our first time in China and we were quite nervous upon arrival that language was going to be a barrier. We booked an airport pickup via Viator with Orange Services and were very impressed by their efficiency and clear communication throughout the process. Even though our driver did not speak English, he was already waiting at the arrival gate with a sign bearing my name, which made it easy to find him right away. The ride was smooth, and he drove us directly to our hotel without any issues. The professionalism and reliability of the service made our arrival stress-free, and I would definitely recommend Orange Services to other traveler's looking for a hassle-free airport transfer. Thank you David for your great service and to our driver Jason Yu.
Great experience overall
Krasimir T,
Sep 15, 2025
- Viator
5.00Clean, comfortable people carrier, the driver was on time waiting for us at the airport. Drove us quickly to the hotel in downtown Shanghai.
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