Available languages
1 hour 30 minutes
Mobile ticket
Our luxurious flagship store in the heart of historic St Andrews is the perfect setting to learn about Scotland’s history of watchmaking and our place in it.
Using our One of One design service enables the visitor to custom build a bespoke watch by selecting the desired components, finishing with a personal engraved message.
With the finest Scottish food and drink on hand, and the range of Scottish material used in our straps, visitors are sure to enjoy a uniquely Scottish afternoon they will long remember not least the customised wrist watch they’ll take home.
Infants are required to sit on an adult’s lap
Service animals allowed
Public transportation options are available nearby
Infants and small children can ride in a pram or stroller
Transportation options are wheelchair accessible
Suitable for all physical fitness levels
Wheelchair accessible
For a full refund, cancel at least 24 hours before the scheduled departure time.
£245 retail credit for your custom built watch
Alcoholic Beverages
Snacks
Engraving Equipment
You will be met by our master watch builder from our workshop in St Andrews for a warm welcome. Local whisky, beer and wine is the order of the day along with fresh local fruit and Scottish tablet. We will begin by sharing the history of local watch manufacturing and the story of our brand to help give you inspiration for the build of your own timepiece. You will then be guided through our range of components, beginning with the options of case designs, to determine what best suits your style and needs. Once the watch case has been selected we move onto our vast range of straps, available in leathers, cashmere and wool by Scotland’s Johnston's of Elgin, as well as authentic Harris Tweed options. Next the master watch builder will guide you through the assembly of your chosen components to create your finished wristwatch. Finally, you can further personalise your watch with a bespoke engraving. Adding text or even a handwritten message to the case back. You will operate the engraving machine and watch your timepiece come to life. And there you have it, a unique watch designed & made by you to keep forever.
9 reviews
Total reviews and rating from Viator & Tripadvisor
Michael S,
Aug 26, 2025
- Viator
Relaxing and fun, wanted to do something different and this hit the mark. A great experience, highly recommend
Diana R,
Jun 27, 2025
- Viator
Very personal experience with Brad who spent over an hour with us. My son was very happy with the final product.
Judy S,
Oct 3, 2024
- Viator
Very unique and memorable experience to build a family keepsake while you are here. Store staff shared history of the business and Scotland…,as well as whisky :) very fun
Steven L,
Sep 2, 2023
- Viator
If you like watches and enjoy customizing things to make them yours, this tour is for you! We had so much fun learning about the company, seeing all the options to build our own customized watches while sipping scotch the entire time! I own many watches, but I have been wearing my Kartel watch every day since we made it! Highly recommend this experience!
Operated by Kartel Scotland