The given rate is for one way and not roundtrip. PLEASE INFORM THE EXACT PICK-UP TIME : For a pick-up at the airport, please put the pick-up time 30-45 minutes later and not the time that your flight lands, so you will avoid waiting charges after the 30 minutes free of waiting (after the 40 minutes, 5 € will be charged every 5 minutes). For departures from hotel or appartment to CDG airport, give us the pick-up time from the hotel and inform us the flight number. PLEASE NOTE that 20,00€ extra will be charged as night charges for reservation between 21:30 pm till 06:00 am. Payment has to be done by cash directly to the chauffeur. MEETING POINT WITH CHAUFFEUR : - At the airport, our chauffeur will be waiting for you outside the arrivals gate (he will inform you the day before where exactly to meet him). He will be holding your name on a board. - For the departures from Paris, our chauffeur will be waiting for you outside your hotel or given address at the requested time. He will contact you once he'll be there. 5 minutes extra from the requested pick-up time will be given free of charge, anything over that 5 minutes extra, 5 euros will be charged every 5 minutes. FOR THE TRAVEL AGENTS : PLEASE INFORM US THE CLIENTS NUMBER. ---> Please kindly note if you are facing any issues at your terminal, do contact us as each of our chauffeurs have a schedule to attend to. *** If there's any delays or cancellation, please let us know ASAP by mail or by calling us. *** If you bring more luggage than what it is mentioned on the price, additional charges will be applied by the chauffeur. *** No luggage or bags are allowed in the seating areas. *** You are not allowed to smoke and to eat inside. *** Damages or making a mess in the vehicle will have charges of minimum 100.00€ (unclean shoes, throwing dirt on the vehicle floors, vomiting etc..) as we strive to have a very clean and luxury vehicle for all clients.