Mt. Fuji & Hakone Tour Tokyo hotel pick-up by Grayline

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From JPY 19000

Overview

Available languages

English

10 hours

Mobile ticket

Explore Japan's iconic Mount Fuji with Gray Line, one of the nation's oldest travel agents dedicated to international tourists. Benefit from our exclusive pick-up and drop-off services at major hotels in Tokyo! Departing from the last pick-up hotel around 9:00 am, you'll embark on a comfortable bus ride bound for Mt. Fuji. Take a short break at a unique Japanese "service area" along the highway. Please note that we do not operate the tour on Saturdays and busy days to avoid extreme traffic, ensuring a seamless and enjoyable experience. The first stop is the highest accessible point of Mt. Fuji. Following a delightful Japanese lunch, visiting the famous view point of Mt. Fuji, indulge in a sky gondola ride and a tranquil lake cruise. Consider trying the famous black eggs at Owakudani, believed to add seven years to your life. Additionally, you will experience the Bullet Train. Join us for an unforgettable journey to discover the beauty of Japan's iconic landscapes!

Additional Info

Infants and small children can ride in a pram or stroller

Public transportation options are available nearby

Infants are required to sit on an adult’s lap

Not recommended for travelers with spinal injuries

Not recommended for pregnant travelers

Not recommended for travelers with poor cardiovascular health

Suitable for all physical fitness levels

The tour involves walking outdoors and requires the use of stairs to access the restaurant.

Remaining time will be allotted for pick up and travel time in between the attractions .

The schedule, including tour completion time, visiting hours, and other details, might change due to heavy traffic, weather conditions, or other operational reasons. In such cases, the tours won't be canceled, and there won't be a refund for the tour fare.

The Hakone Sky Gondola, Owakudani Valley, or Boat Cruise on Lake Ashi may be excluded or substituted due to weather conditions, heavy traffic, restricted entry, or other operational reasons. In such situations, your tour guide will take you to one or two alternative sightseeing spots, like Peace Park in Gotemba, Hakone Shrine, Hakone Geo Museum, Hakone Komagatake Ropeway, Mt. Komagatake, Hakone Ashinoko Boat Cruise, Narukawa Museum, a boat cruise on Lake Kawaguchi, or Mt. Fuji Panoramic Ropeway.

If the road to Mt. Fuji 5th station is closed due to snow or other reasons, heavy traffic is expected, or if the tour is running behind schedule, we will drive to the highest accessible point. Please be aware that even under these circumstances, the tours may not be canceled, and the tour fare shall not be refunded.

If you have food allergies or dietary restrictions, we regret to inform you that we are unable to provide any special meals. In such cases, we kindly ask you to choose the tour option without lunch.

If participants who disembark at Odawara Station after the tour encounter delays and are unable to catch their scheduled train due to heavy traffic or operational reasons, refunds will not be provided. Instead, please take non-reserved seats on the subsequent train.

We suggest bringing warm clothing and rain gear, including a raincoat and an umbrella, for your visit.

Children up to 5 years old can join the tour for free. However, please be aware that bus seats and lunch will not be provided at no cost. If bus seats or lunch are required for a child, the applicable child fare will be charged.

Guests with the following health problems should avoid outdoor activities at Owakudani Valley: Allergic asthma, bronchial disorders, respiratory complaints, heart complaints, and individuals using heart pacemaker equipment.

A taxi may be utilized for pick-up service. Due to operational reasons, a guide may not accompany you during pick-up service. Pick-up services at each hotel are available when the reservation is made more than one hour before the scheduled pick-up time.

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

What‘s Included

Pick-up service at designated hotels in Tokyo

Only if you choose "with Lunch" option

Bullet Train ride to Tokyo Station (only if you choose Bullet Train option)

Lake cruise ticket

Sky gondola ticket

Certified English-speaking guide (National Licensed Guide-interpreter)

Gratuity (not obligatory)

WiFi on board

Hotel drop-off

Options

2025 JR-Pass holder w/Lunch

Pickup included

2025 by Bullet Train no lunch

Pickup included

2025 JR-Pass holder no lunch

Pickup included

2025 by Bullet Train w/Lunch

Pickup included

Reviews

4.43

77 reviews

Total reviews and rating from Viator & Tripadvisor

55
11
3
5
3
  • We really enjoyed every...

    Kimberley L,

    May 11, 2025

    - Viator

    5.00

    We really enjoyed every part of the tour to Hakone and Mt Fuji. Our tour guide Izumi was very friendly and she taught us a lot about Japanese culture. We highly recommend this tour!

  • Terrible Experience – Stranded 80km from Promised Drop-Off!

    Paul C,

    May 1, 2025

    - Viator

    1.00

    My wife and I booked the Mt Fuji and Hakone 1-Day Bus Tour with return by bus to Shinjuka Station, Tokyo. Instead, we were abruptly told by our tour guide Kayo during the tour that it would end at Odawara Station, over 80km away from the agreed drop off point in Tokyo. We were given no transport back to Tokyo and had to pay 9960 JPY for train tickets ourselves. As two elderly travellers, we were shocked to be left stranded and even more appalled by Viator’s dismissive customer service. Despite showing confirmation of our return to Tokyo by bus, we were quoted small print and left to fend for ourselves. I contacted Viator via WhatsApp and received no empathy or solution — just hollow responses and a promised manager call that never came. We’ve spent thousands with Viator over the years, but after this disgraceful experience, we’re rethinking all future bookings. Absolutely unacceptable. Anyone considering this tour seriously think again, I would hate anyone else to be caused such anxiety.

  • Mt Fuji Tour

    SCOTT C,

    Apr 18, 2025

    - Viator

    4.00

    A very full day with lots to see and do. Great for those who have little time but want to experience alot.

  • Fantastic day out with lots of experiences & sightseeing

    NevaGae S,

    Apr 11, 2025

    - Viator

    5.00

    We had a wonderful day with Yokiko and the 2 best coach drivers ever today. Communication with the tour coordinator prior to the tour was clear & concise. On the day our guide was excellent in her organisation, presentation, communication and entertainment, including many fun stories through the day. We thought the schedule was well paced and great value for money.

  • Great tour, when you need to cover Fuji and around in a touristy fashion.

    Sudhir G,

    Apr 10, 2025

    - Viator

    5.00

    A bus picked us up at our pickup location. Watch for the message on exact pickup time (our pickup was 30 minutes after what it had mentioned on tour voucher). English guide was provided, and she guided us not just for the trip but even after the trip actively showing us where and how to change trains. As is expected with a bus tour like this, you have limited but enough time at each location. Was a good experience overall. The day we went, Roads to Mount Fuji were closed due to snow, so the tour took us to a lake instead.