What‘s Included

What To Expect

Reviews

• Arvin was great. Very...

  Christopher A,

  Jun 18, 2025

  - Viator

  5.00

  Arvin was great. Very knowledgeable and good at getting information to the tour in ways we can remember.

• Not what was advertised

  Stephanie D,

  Jun 15, 2025

  - Viator

  2.00

  There was a clear lack of communication between Viator and the tour operator. When I arrived and attempted to check in, I was told I was not scheduled for that day and would not be able to join. Despite showing my dated ticket with a barcode in the Viator app, the tour staff were initially dismissive and unhelpful. Only after a tense exchange did they allow us to join, stating they "had extra tickets after all." This was frustrating and unprofessional—why should I have to argue to access a tour I had already paid for? Additionally, Viator did not indicate any dress code requirements. Yet, I was scolded by the guides for having my shoulders exposed and accused of not reading the instructions. I double-checked—nowhere in the materials was this mentioned. Lastly, the tone and content of the Catacombs of Priscilla tour were not what I expected. It was led by a nun and focused heavily on religious instruction, with repeated messages about modesty and chastity. I had booked the tour expecting an eerie, historical exploration of catacombs and burial sites. Instead, I was subjected to what felt like a moral lecture. This experience was not aligned with the description or expectations set by Viator and left me feeling misled and uncomfortable.

• The tour that didn't happen

  Brian O,

  Jun 2, 2025

  - Viator

  1.00

  If I could give this tour group 0 stars, I would. Or tour never happened. We booked the night tour of the catacombs, were at the meeting spot 30 minutes ahead of time and there was nobody to meet us. 5 minutes after our tour was too begin, we walked over to the catacombs ourselves only to find out they were closing. A very nice manager told us there wasn't even a tour scheduled for the evening and they had done a tour at 3. We should her our booking (5:30-8:30). We tried reaching out to the company and they never got back to us. We then reached out to Viator who said they would reach out to the company for a refund. This ruined our first night in Rome and this was one of the main things we wanted to do. Of course it was too late to book anything else and the rest of our trip is already planned so we can't squeeze this in while we'd are here. VERY DISAPPOINTED!!!!

• A good half tour

  Richard N,

  May 28, 2025

  - Viator

  5.00

  The tour guides are amazing. Viator was a big problem. They didn’t provide the meeting address, only one address which was was the ending address. We arrived more than 1/2 hour early. I contacted them right away as we were the only ones there. They didn’t respond until the driver left from the correct meeting place. We ran through Rome to try to meet up with the tour only to miss the first half. Very disappointed in Viator, but I must say, the guide was very good.

• Unique experience on religion

  Jennifer H,

  May 27, 2025

  - Viator

  5.00

  A unique and wonderful experience that I would highly suggest. The guides were great and provided great insight. We took the evening tour so we were the last visits of the night so it wasn't too busy or too hot.