What‘s Included

Meeting and Pickup

What To Expect

Reviews

• It was a great service to...

  Laurie B,

  Sep 17, 2025

  - Viator

  5.00

  It was a great service to the cruise port. Driver was actually early to pick us up which was wonderful.

• Our party of six was...

  Teresa K,

  Sep 16, 2025

  - Viator

  5.00

  Our party of six was picked up at our hotel right on time! Our driver was friendly and we felt safe the entire time. We would recommend this service to anyone.

• My driver was 15 min...

  Jack M,

  Sep 16, 2025

  - Viator

  3.00

  My driver was 15 min late. He never contacted me before the pickup so I had no clue on how to contact him.

• Disappointing Shared Transfer from London to Southampton Cruise Port

  Marcos V,

  Sep 14, 2025

  - Viator

  1.00

  I recently used this transfer service for our trip from our hotel in central London to the Southampton cruise port, and it was a complete letdown. We paid a whopping $356 USD for two people, which led us to assume we’d get a private ride—especially since the booking details didn’t scream “shared shuttle” in big bold letters. My bad for not scrutinizing the fine print, but at that price, who wouldn’t expect exclusivity? The driver showed up 15 minutes late to our hotel, already setting a frustrating tone. Then came the surprise: we were sharing the van with other passengers. Turns out, everyone else in the vehicle had the exact same misconception—we were all grumbling about it from the start. We were the first pickup, but by the time we reached the next couple at their hotel, we were over 45 minutes behind schedule. The delays just snowballed from there. By the end, we were crammed in like sardines in a tin—six adults plus mountains of luggage in what felt like an overburdened minivan. The driver performed absolute miracles trying to Tetris everything in, but it was clear the vehicle was struggling under the weight. At one point, another car on the motorway even flashed its lights and gestured wildly to signal that our van looked dangerously overloaded. The whole journey felt unsafe and chaotic, turning what should have been a smooth 2-hour transfer into a stressful ordeal that made us late for our cruise embarkation. For $356, this service was nowhere near worth it. Overpriced for a shared, unreliable shuttle that prioritized squeezing in as many fares as possible over comfort or punctuality. Save your money and book something truly private—lesson learned the hard way. Avoid unless you’re okay with the gamble.

• Buyer beware!

  Kevin Y,

  Sep 6, 2025

  - Viator

  1.00

  This was the worst ground transportation we have ever had. To charge a surcharge and then go and wait and wait at other hotels was rediculous. We had a boarding time of 12 noon which we did not make due to all the stops and waits. The driver was not the least concerned about our schedule one bit. Then to have the gull to contact me today to pay the surcharge which I already paid in April 2025.